Windows Update Error

Mabey try something like this Repair & Fix Windows Updates, give that a shot.

Hello!

No problem, Golden!

You say that you are trying to run Windows Update from a Standard Account. Does it work in an Admin Account. You see, have a look at how the error maps (winerror.h):

Code:

C:\Users\Richard>err 80070005
# for hex 0x80070005 / decimal -2147024891 :
  COR_E_UNAUTHORIZEDACCESS                                      corerror.h
# MessageText:
# Access is denied.
  DIERR_OTHERAPPHASPRIO                                         dinput.h
  DIERR_READONLY                                                dinput.h
  DIERR_HANDLEEXISTS                                            dinput.h
  DSERR_ACCESSDENIED                                            dsound.h
  ecAccessDenied                                                ec.h
  ecPropSecurityViolation                                       ec.h
  MAPI_E_NO_ACCESS                                              mapicode.h
  STIERR_READONLY                                               stierr.h
  STIERR_NOTINITIALIZED                                         stierr.h
  E_ACCESSDENIED                                                winerror.h
# General access denied error
# 11 matches found for "80070005"

C:\Users\Richard>

Generic Access Denied message:

Code:

  E_ACCESSDENIED                                                winerror.h
# General access denied error

Depending on whether Windows Update works in the Admin account, and whether you want it to work on the Standard Account directs my next response.

Thanks!

Richard

Hello again, Golden!

First, two simple solutions. Credit to @TCG and @Clinkz.

Run this tool in Standard Mode (ie not Aggressive Mode yet). It is perfectly safe on both Vista and 7. Ignore the "incompatible" message on 7. How do I reset Windows Update components?

This takes only half a second, and has fixed a few issues before now: Repair & Fix Windows Updates with Fix WU Utility | The Windows Club

Just for the information of others, CheckSUR.log is the log file created by the System Update Readiness Tool. Unless that tool has been run, you will not have that log. How to troubleshoot Windows Vista and Windows Server 2008 service pack installation issues

Please do run it now. It may help a lot, as it can detect some permissions problems.

Also, the CBS.log is very useful. Please run the System Update Readiness Tool (just install the update, and wait while it does all of its work at 60%) and then create a new folder on your Desktop. Copy into that folder C:\Windows\Logs\CBS.log and C:\Windows\Logs\CheckSUR.persist.log. Right click on that folder > Send to > Compressed (zipped) folder, and upload that file here.

Thanks!

Richard