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Windows 7: Windows 7 SP1 won't install

31 Mar 2011   #1
dobbino

Windows 7 Home Premium 64 bit
 
 
Windows 7 SP1 won't install

Hi there,
I have gone through so many previous posts on the subject but am unable to resolve my problem.
This morning I ran Windows Update and was informed that SP1 was available for download. I then downloaded the update (full) - it took seven hours! When I tried to install, I received an error message informing me that the install had been unsuccessful When I tried to reinstall, it started to download the files again. I aborted the process, and now desperately need some help.
I also have the full SP1 file which I downloaded earlier from the download site, but this also will not install.
I use Windows Security Essentials with Windows 7 64-bit Home Premium.
Please.....


My System SpecsSystem Spec
.
31 Mar 2011   #2
niemiro

Vista Home Premium x86 SP2
 
 

Hello!

What error code are you receiving? Have you run the System Update Readiness Tool? If you have, can you also please upload C:\Windows\Logs\CBS\CheckSUR.persist.log?

Thanks!

Richard
My System SpecsSystem Spec
31 Mar 2011   #3
dobbino

Windows 7 Home Premium 64 bit
 
 

Attached is the image of the message I received:
[IMG]c:\windows\users\rob\desktop\SP1 Message.jpg[/IMG]
And the file reads:


=================================
Checking System Update Readiness.
Binary Version 6.1.7600.20822
Package Version 10.0
2011-01-21 11:11

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 680
No errors detected


=================================
Checking System Update Readiness.
Binary Version 6.1.7600.20822
Package Version 10.0
2011-01-21 12:29

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 480
No errors detected

Hope all this works. Thanks for the interest - much appreciated.
My System SpecsSystem Spec
.

31 Mar 2011   #4
dobbino

Windows 7 Home Premium 64 bit
 
 

Sorry - looks like the image doesn't upload. Message reads:
A system error prevented the service pack from installing. Please download and run the “Check for System Update Readiness” tool at Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2.
If the “Check for System Update Readiness” tool doesn’t fix the problem, visit the Microsoft website for more information.

I have run the tool. Supposedly successfully after the message I received.
My System SpecsSystem Spec
03 Apr 2011   #5
dobbino

Windows 7 Home Premium 64 bit
 
 

Help please - I am really desperate! I have the constant reminder that an important update (SP1) is waiting to be installed, but I cannot install it.
I have also downloaded the System Update Readiness Tool (Windows6.1-KB947821-v10-x64.msu) and tried to run it. I get the error message: Installer encountered an error: 0x8007000d. The data is invalid.
My System SpecsSystem Spec
03 Apr 2011   #6
cyclic

Windows 7 home premium x64
 
 

Do you have Daemon Tools installed by any chance, if you do uninstall it, reboot then try the update again.
My System SpecsSystem Spec
03 Apr 2011   #7
dobbino

Windows 7 Home Premium 64 bit
 
 

No - Daemon Tools is not installed.
My System SpecsSystem Spec
03 Apr 2011   #8
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Are you using IE 9?
My System SpecsSystem Spec
03 Apr 2011   #9
dobbino

Windows 7 Home Premium 64 bit
 
 

No - Firefox 4
My System SpecsSystem Spec
30 Mar 2012   #10
Qatarian

Windows 7 Professional x64
 
 
Same problem

It seems that no-one has an answer to this, I guess a re-load of OS is the way to go !
My System SpecsSystem Spec
Reply

 Windows 7 SP1 won't install




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