Windows 7 SP1 won't install

Page 1 of 2 12 LastLast

  1. Posts : 14
    Windows 7 Home Premium 64 bit
       #1

    Windows 7 SP1 won't install


    Hi there,
    I have gone through so many previous posts on the subject but am unable to resolve my problem.
    This morning I ran Windows Update and was informed that SP1 was available for download. I then downloaded the update (full) - it took seven hours! When I tried to install, I received an error message informing me that the install had been unsuccessful When I tried to reinstall, it started to download the files again. I aborted the process, and now desperately need some help.
    I also have the full SP1 file which I downloaded earlier from the download site, but this also will not install.
    I use Windows Security Essentials with Windows 7 64-bit Home Premium.
    Please.....
      My Computer


  2. Posts : 908
    Vista Home Premium x86 SP2
       #2

    Hello!

    What error code are you receiving? Have you run the System Update Readiness Tool? If you have, can you also please upload C:\Windows\Logs\CBS\CheckSUR.persist.log?

    Thanks!

    Richard
      My Computer


  3. Posts : 14
    Windows 7 Home Premium 64 bit
    Thread Starter
       #3

    Attached is the image of the message I received:
    [IMG]c:\windows\users\rob\desktop\SP1 Message.jpg[/IMG]
    And the file reads:


    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7600.20822
    Package Version 10.0
    2011-01-21 11:11

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 680
    No errors detected


    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7600.20822
    Package Version 10.0
    2011-01-21 12:29

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 480
    No errors detected

    Hope all this works. Thanks for the interest - much appreciated.
      My Computer


  4. Posts : 14
    Windows 7 Home Premium 64 bit
    Thread Starter
       #4

    Sorry - looks like the image doesn't upload. Message reads:
    A system error prevented the service pack from installing. Please download and run the “Check for System Update Readiness” tool at Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2.
    If the “Check for System Update Readiness” tool doesn’t fix the problem, visit the Microsoft website for more information.

    I have run the tool. Supposedly successfully after the message I received.
      My Computer


  5. Posts : 14
    Windows 7 Home Premium 64 bit
    Thread Starter
       #5

    Help please - I am really desperate! I have the constant reminder that an important update (SP1) is waiting to be installed, but I cannot install it.
    I have also downloaded the System Update Readiness Tool (Windows6.1-KB947821-v10-x64.msu) and tried to run it. I get the error message: Installer encountered an error: 0x8007000d. The data is invalid.
      My Computer


  6. Posts : 644
    Windows 7 home premium x64
       #6

    Do you have Daemon Tools installed by any chance, if you do uninstall it, reboot then try the update again.
      My Computer


  7. Posts : 14
    Windows 7 Home Premium 64 bit
    Thread Starter
       #7

    No - Daemon Tools is not installed.
      My Computer


  8. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #8

    Are you using IE 9?
      My Computer


  9. Posts : 14
    Windows 7 Home Premium 64 bit
    Thread Starter
       #9

    No - Firefox 4
      My Computer


  10. Posts : 1
    Windows 7 Professional x64
       #10

    Same problem


    It seems that no-one has an answer to this, I guess a re-load of OS is the way to go !
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 05:48.
Find Us