Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: An issue with Windows 7 SP1: error_file_not_found(0x80070002)

04 Apr 2011   #1

Windows 7 x64
An issue with Windows 7 SP1: error_file_not_found(0x80070002)

From my experience with Microsoft updates, I'm quite sure that I'll be forced to install SP1 sooner or later so I wanna do it now but it doesn't want to install giving me this error message (after a lot of patience waiting for the installation). Here it is a screenshot:

P.S. I have all updates that Microsoft offered through the previous months till now and I tried to install SP1 through the windows update site and also I downloaded the whole thing but still no way worked for me. Both ways gave me the above message

I ran the system update readiness tool for windows (I tried the one that came with windows update and then I tried downloading the whole thing and ran it off of Hard Disk)prior to installation and here it is a copy of the CBS folder which was created by this tool so that it may help anyone tell me how to handle this issue and successfully install SP1

The file i uploaded is CBS.rar
It can be downloaded from here:
CBS.rar - Windows Live

Thx in advance.

My System SpecsSystem Spec
04 Apr 2011   #2

Vista Home Premium x86 SP2


I bring bad news. I have never seen a system with such a massive corruption:

 Found 3038 errors
 Fixed 2177 errors
  CSI Manifest Missing Total count: 925
  Fixed: CSI Manifest Missing.  Total count: 925
  CSI Payload File Missing Total count: 1157
  Fixed: CSI Payload File Missing.  Total count: 296
  CSI Store Directory Missing Total count: 956
  Fixed: CSI Store Directory Missing.  Total count: 956
The previous biggest I have seen is 738 errors. You have 3038 errors. You have set a record for me, and are certainly one of the top whatever on the internet for most errors!

SURT has fixed most of these errors, but 861 (still more than the previous record!) remain.

These errors are all scattered, and are not errors my automation tools can process. I cannot find and fix that many errors.

Please download the free SeaTools for Windows here: SeaTools

Run a SMART check if available, a Short Self Check, a Long Self Check (self check is also known as DST) and report back to me on which ones pass, and which ones fail.

After that, you will be looking at a Repair Install: Repair Install

or a Clean Install: Clean Install Windows 7


If you have multiple hard disks, please run it on your C:\
My System SpecsSystem Spec

 An issue with Windows 7 SP1: error_file_not_found(0x80070002)

Thread Tools

Similar help and support threads
Thread Forum
Windows 7 Backup error 0x80070002
Hi, Im not sure where to post this but here it goes. Every time I try to backup my files to my external HDD using W7 backup utility, I keep getting this error: Backup encountered a problem while backing up file C:\Windows\System32\config\systemprofile\School. Error: (The system cannot find...
Backup and Restore
Windows 7 Pro Update problem Error 0x80070002
Hello everyone, this my first ever post on this forum. I have used your valuable information in the past to solve all my problems - THANK YOU. I have been trying to update my Lenovo T430 laptop with an error code at the end of the update attempt of 80070643 & 9C59. It also gives me the dialog box...
Windows Updates & Activation
windows error code 0x80070002
Hello all, I was using the MSE on my laptop, I then removed it using a web tutorial, after I installed a purchased copy of Quick heal total security 2014 on the same pc. But when I restarted my pc, then it shows an error message on startup with error code 0x80070002, Please see the real error...
System Security
Windows backup fails with error 0x80070002
Hi, Recently I installed a fresh copy of win7 x64. All ServicePacks and updates Applied. Scheduled Windows Backup kept failing with error 0x80070002 (The specified file was not found) and nothing helped (tried numerous things) until I found someone saying that putting a drive letter on the...
Backup and Restore
Error 0x80070002 - Windows 7 cannot check for updates
Unfortunately, I cannot update my Win7x64. I am getting 0x80070002. I have tried to auto-repair and dozens of other things. I only now stumbled over this dedicated forum. Please see below my MGA Diagnostic. Any idea hugely appreciated. Thanks!!! Diagnostic Report (1.9.0027.0):...
Windows Updates & Activation
Windows won't repair or start. error# 0x80070002
Hi there! Last night before I went to bed there was a Windows update, and this morning when I turned the pc on, it just went to this screen saying that something was wrong and i needed to repair. I clicked the repair box, but it didn't wanna do that. So I went into the system recovery tool to...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:47.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App