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Windows 7: My notebook says it's windows is not genuine

09 Apr 2011   #1

Windows 7 Home Premium x64 SP1
My notebook says it's windows is not genuine

I got this notebook some weeks ago, it already had Windows 7 Installed already when I got it from the manufacturer, so it is supposed to be an original install, the only thing I've modified on windows was downloading and installing SP1, yet now I get this annoying pop up window saying that my notebook isn't running genuine Windows ... which wasn't there since I bought it (like 6 weeks ago) until the last few days ... does anybody how to solve this?

And yeah the link on the pop up gets me to a page where it says I have to buy a new copy of windows ... like HUH?

My System SpecsSystem Spec
09 Apr 2011   #2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86

Follow this.

Genuine Windows 7 Became Pirated? Make It Original and Activated Again - Tweaking with Vishal

Also, please download and run this tool.

Click on Copy button in tool, paste into notepad, save as .txt file, upload file here.
My System SpecsSystem Spec
09 Apr 2011   #3
Microsoft MVP

Windows 7 Ultimate 32bit SP1

  1. Please download MGADiag and save it to your desktop.
  2. Double click the icon on your desktop.
  3. Push
  4. Push
  5. Go to Start -> Run and type in "Notepad"
  6. Go to Edit -> Paste in notepad.
  7. x out all of the numbers and letters in the line beginning with "Windows Product Key:"
  8. Copy and paste that log here.
My System SpecsSystem Spec

09 Apr 2011   #4
Microsoft MVP


Did you try activating with the Product Key on COA sticker on borrom of machine (behind the battery on Dell)?

You have manufacturer's tech support and full warranty for the first year, so I would call them to square you away. They must provide you with COA sticker and proper activation.
My System SpecsSystem Spec
09 Apr 2011   #5

Windows 7 Home Premium x64 SP1

@gregrocker I activated windows when I got the notebook, about 6 weeks ago, and it worked perfectly fine until the last few days, it does have the COA sticker and everything...

@Jacee Here it is.
My System SpecsSystem Spec
10 Apr 2011   #6

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86

Tlakoyo, posting the same thread twice will not solve your problem. I told you this in the last thread, here it is again. This is what the log shows.

Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Because of this windows thinks its non-genuine. The solution is to run sfc scan a few times to repair these files, then validate at the MS genuine website.

SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
10 Apr 2011   #7

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86

Quote   Quote: Originally Posted by Orbital Shark View Post
Also, as with many Pre-Activated OEM machines you may simply need to Re-Validate your copy of Windows.

The reason for this message is that in order for OEM's to mass ship machines they're installed with Pre-Activated copies that have had the Activation Technologies files altered to display the Attachment 148282. SP1 changes the original files back to how they should have been which is why you're seeing the message.

Sorry Jeff but that is incorrect. OEM pre-activation does not alter licensing files, neither does SP1 "changes the original files back". SP1 does not affect activation.

Tampered licensing files are usually the result of some cracks that work by zombeifying activation files. However, on a few occasions I have seen it happen when a saved image is restored.
My System SpecsSystem Spec
10 Apr 2011   #8
Microsoft MVP


If the laptop has a COA sticker, activate with the Product Key on the sticker after verifying System Files integrity as Bill2 suggests. SFC -SCANNOW Command

If you bought your laptop 6 weeks ago from a store, you have one-year tech support to help you with this.

If it has a COA sticker for your installed OS, then it should activate with the key on sticker or else you have been defrauded.

Where did you buy your laptop, and what happens when you try to activate with COA key?
My System SpecsSystem Spec
24 Oct 2012   #9

Windows 7 Home Premium 64 bit

Windows randomly popped up saying that I don't have a genuine key :/
My System SpecsSystem Spec
24 Oct 2012   #10

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10


Please first try recreating Licensing Store.

Recreate the Licensing Store
Go to Start > All Programs > Accessories
Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
Run the following commands in the Command Prompt window, using the Enter key at the end of each

net stop sppsvc
(wait until the service has stopped before entering the following lines)

CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
REN tokens.dat
net start sppsvc

After a couple of seconds Windows Activation dialog will appear.
You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.
If you are asked for your Key, use the one on the COA sticker on the machine's case

Reboot and Post back with a new MGADiag report
My System SpecsSystem Spec

 My notebook says it's windows is not genuine

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