My notebook says it's windows is not genuine


  1. Posts : 19
    Windows 7 Home Premium x64 SP1
       #1

    My notebook says it's windows is not genuine


    I got this notebook some weeks ago, it already had Windows 7 Installed already when I got it from the manufacturer, so it is supposed to be an original install, the only thing I've modified on windows was downloading and installing SP1, yet now I get this annoying pop up window saying that my notebook isn't running genuine Windows ... which wasn't there since I bought it (like 6 weeks ago) until the last few days ... does anybody how to solve this?

    And yeah the link on the pop up gets me to a page where it says I have to buy a new copy of windows ... like HUH?
      My Computer


  2. Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       #2

    Follow this.

    Genuine Windows 7 Became Pirated? Make It Original and Activated Again - Tweaking with Vishal

    Also, please download and run this tool.

    http://go.microsoft.com/fwlink/?LinkID=52012

    Click on Copy button in tool, paste into notepad, save as .txt file, upload file here.
      My Computer


  3. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #3

    1. Please download MGADiag http://go.microsoft.com/fwlink/?linkid=52012 and save it to your desktop.
    2. Double click the icon on your desktop.
    3. Push
    4. Push
    5. Go to Start -> Run and type in "Notepad"
    6. Go to Edit -> Paste in notepad.
    7. x out all of the numbers and letters in the line beginning with "Windows Product Key:"
    8. Copy and paste that log here.
    Last edited by Jacee; 09 Apr 2011 at 14:27.
      My Computer

  4.    #4

    Did you try activating with the Product Key on COA sticker on borrom of machine (behind the battery on Dell)?

    You have manufacturer's tech support and full warranty for the first year, so I would call them to square you away. They must provide you with COA sticker and proper activation.
      My Computer


  5. Posts : 19
    Windows 7 Home Premium x64 SP1
    Thread Starter
       #5

    @gregrocker I activated windows when I got the notebook, about 6 weeks ago, and it worked perfectly fine until the last few days, it does have the COA sticker and everything...

    @Jacee Here it is.
    Last edited by Brink; 09 Apr 2011 at 23:09. Reason: Edited out personal info in txt file
      My Computer


  6. Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       #6

    Tlakoyo, posting the same thread twice will not solve your problem. I told you this in the last thread, here it is again. This is what the log shows.

    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
    Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Because of this windows thinks its non-genuine. The solution is to run sfc scan a few times to repair these files, then validate at the MS genuine website.

    SFC /SCANNOW Command - System File Checker
      My Computer


  7. Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       #7

    Orbital Shark said:
    Also, as with many Pre-Activated OEM machines you may simply need to Re-Validate your copy of Windows.

    The reason for this message is that in order for OEM's to mass ship machines they're installed with Pre-Activated copies that have had the Activation Technologies files altered to display the Attachment 148282. SP1 changes the original files back to how they should have been which is why you're seeing the message.


    OS
    Sorry Jeff but that is incorrect. OEM pre-activation does not alter licensing files, neither does SP1 "changes the original files back". SP1 does not affect activation.

    Tampered licensing files are usually the result of some cracks that work by zombeifying activation files. However, on a few occasions I have seen it happen when a saved image is restored.
      My Computer

  8.    #8

    If the laptop has a COA sticker, activate with the Product Key on the sticker after verifying System Files integrity as Bill2 suggests. SFC -SCANNOW Command

    If you bought your laptop 6 weeks ago from a store, you have one-year tech support to help you with this.

    If it has a COA sticker for your installed OS, then it should activate with the key on sticker or else you have been defrauded.

    Where did you buy your laptop, and what happens when you try to activate with COA key?
      My Computer


  9. Posts : 1
    Windows 7 Home Premium 64 bit
       #9

    Windows randomly popped up saying that I don't have a genuine key :/
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #10

    @Mattsr


    Please first try recreating Licensing Store.

    Recreate the Licensing Store
    Go to Start > All Programs > Accessories
    Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
    Run the following commands in the Command Prompt window, using the Enter key at the end of each

    net stop sppsvc
    (wait until the service has stopped before entering the following lines)

    CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    REN tokens.dat tokens.bar
    net start sppsvc
    slui.exe

    After a couple of seconds Windows Activation dialog will appear.
    You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.
    If you are asked for your Key, use the one on the COA sticker on the machine's case

    Reboot and Post back with a new MGADiag report
      My Computer


 

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