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Windows 7: Cannot receive any Window Updates

17 Apr 2011   #41
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

okay


My System SpecsSystem Spec
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20 Apr 2011   #42
zarnic

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Jacee View Post
Give the computer a day or two to see if you are offered updates, then let me know.
That quote was Sunday and today is Wednesday so... I'm back.

Little has changed. Still no
● Windows updates (Error code: 0x800072EE2) or
● Defender updates (still get "the program can't check for definition update. Error found (attempt #1- 0x80072efb, attempt #2- 0x80072ee7, attempt #3- 0x80072efd) A connection with server could not be established" )

One good thing came from these few days - got my lawn mowed.
My System SpecsSystem Spec
20 Apr 2011   #43
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

You have a third party program that is interfering with your updates.

error 0x80072efb has to do with ActiveSync (mobile device/smartphone, sync partnership between the storage card and Windows Media Player)

error 0x80072EE7
error 0x80072EFD
You may encounter temporary connection-related errors when you use Windows Update or Microsoft Update to install updates
My System SpecsSystem Spec
.

20 Apr 2011   #44
zarnic

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Jacee View Post
You have a third party program that is interfering with your updates.
OK, what do I do about it?
My System SpecsSystem Spec
20 Apr 2011   #45
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Stop it from running in 'services' or startup (msconfig) .... unplug any USB devices other than your mouse and keyboard.

Temporarily disable Norton and turn Windows firewall on.
My System SpecsSystem Spec
21 Apr 2011   #46
zarnic

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Jacee View Post
Stop it from running in 'services' or startup (msconfig) .... unplug any USB devices other than your mouse and keyboard.

Temporarily disable Norton and turn Windows firewall on.
OK, I can do all this but I doubt it will make any difference. Why? Because I have had this machine for more than a year, with no USB devices, and have never been able to receive any Windows updates. Norton is gone but it was only a recent trial, and short at that. The Firewall has always been on.

As an aside, I've used most Windows' versions, since Windows 3, and have never expierenced this. Perhaps... just perhaps, it is a OS problem. Or maybe the Explorer... I definitely see an infection in IE8, and redirects (Google is bad for that) and popups are constantly appearing, even though pop-up blocker is used.

Isn't life grand!
My System SpecsSystem Spec
21 Apr 2011   #47
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Did you flush the DNS cache and restore Ms's Hosts file using the batch file I gave you in a previous post?


Download TDSSkiller http://support.kaspersky.com/downloa...tdsskiller.zip and save it to your Desktop.
  • Extract the file and run it.
  • Once completed it will create a log in the root directory (usually C:\).
  • Please post the contents of that log in your next reply.
My System SpecsSystem Spec
22 Apr 2011   #48
zarnic

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Jacee View Post
Did you flush the DNS cache and restore Ms's Hosts file using the batch file I gave you in a previous post?



Download TDSSkiller http://support.kaspersky.com/downloa...tdsskiller.zip and save it to your Desktop.
  • Extract the file and run it.
  • Once completed it will create a log in the root directory (usually C:\).
  • Please post the contents of that log in your next reply.
Alright, sure hope I'm not wasting your time, Jacee. Log attached.


Attached Files
File Type: txt TDSSKiller.2.4.21.0_22.04.2011_06.00.15_log.txt (58.0 KB, 12 views)
My System SpecsSystem Spec
22 Apr 2011   #49
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

You said you bought the computer with Windows 7 already installed, these two items have me curious
C:\Windows.old
C:\$UPGRADE.~OS
My System SpecsSystem Spec
22 Apr 2011   #50
zarnic

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Jacee View Post
You said you bought the computer with Windows 7 already installed, these two items have me curious
C:\Windows.old
C:\$UPGRADE.~OS
My IE8 will no longer allow me to access this Forum, in fact I'm using Firefox (V.4) now to do this. I have a Facebook page (Jacques Levieux), Jacee, if you need to reach me because I don't plan to keep using Firefox.

BTW, the directory \Windows.old was created by the machine when I did a 'Recovery'. I reloaded the OS last month, using a mfg disk, and put everything at factory level. I have no idea about the directory \$UPGRADE.~OS.

Needed to get coffee anyway.
My System SpecsSystem Spec
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 Cannot receive any Window Updates




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