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Windows 7: Cannot receive any Window Updates

25 Apr 2011   #61
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Uninstall corel videostudio pro

Delete c:\users\ron\documents\corel videostudio pro <--folder
keygen.rar <--- delete this file.

Reboot.
  • Download http://oldtimer.geekstogo.com/OTL.exe to your desktop.
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Check the boxes beside LOP Check and Purity Check.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt.
      Note:These logs can be located in the OTL. folder on you C:\ drive if they fail to open automatically.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply. You may need two posts to fit them both in.



My System SpecsSystem Spec
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26 Apr 2011   #62
zarnic

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Jacee View Post
Uninstall corel videostudio pro

Delete c:\users\ron\documents\corel videostudio pro <--folder
keygen.rar <--- delete this file.
OK, Jacee, have deleted the first file and the folder is gone however I don't have the keygen.rar file.

ran OTL and its' logs are attached ( or I can post the full contents if preferred).

I notice the name SteelWerx and its' SWXCACLS.exe . What is this? Is it a threat?


Attached Files
File Type: txt Extras.Txt (30.6 KB, 13 views)
File Type: txt OTL.Txt (99.0 KB, 5 views)
My System SpecsSystem Spec
26 Apr 2011   #63
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

SteelWerx and its' SWXCACLS.exe is okay.

Run OTL
Under the Custom Scans/Fixes box at the bottom, paste in the following

:OTL
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 93.188.166.105 93.188.161.105 1.2.3.4
O28 - HKLM ShellExecuteHooks: {AEB6717E-7E19-11d0-97EE-00C04FD91972} - Reg Error: Key error. File not found

:Services

:Reg

:Files
ipconfig /flushdns /c

:Commands
[purity]
[emptytemp]
[Reboot]

Then click the Run Fix button at the top
Let the program run unhindered, reboot the PC when it is done

Copy and paste the log back here.
Also, please post the content of C:\qoobox\ComboFix.txt
My System SpecsSystem Spec
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27 Apr 2011   #64
zarnic

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Jacee View Post
...
Also, please post the content of C:\qoobox\ComboFix.txt
Good Morning!
- I neither have the quoted directory nor fileto post.
- As for the rest of your instructions, done and attached... next?

Oh, and have a Good Day!


Attached Files
File Type: txt 04272011.txt (4.6 KB, 10 views)
My System SpecsSystem Spec
27 Apr 2011   #65
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

The OTL Extras.txt is incomplete .... what did you take out of it?
My System SpecsSystem Spec
27 Apr 2011   #66
Layback Bear

Windows 10 Pro. 64/ version 1709
 
 

I sure I'm waiting for the answer to that question.
My System SpecsSystem Spec
27 Apr 2011   #67
zarnic

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Jacee View Post
The OTL Extras.txt is incomplete .... what did you take out of it?
Nothing... want me to run OTL again?
My System SpecsSystem Spec
27 Apr 2011   #68
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

I just want to see the entire Extras.txt
My System SpecsSystem Spec
27 Apr 2011   #69
zarnic

Windows 7 Home Premium 64bit
 
 

Jacee, I just noticed that I have two OTL-generated Extra files but different sizes so I'll attach them both and if you want me to run OTL again I will.

Here they are: (those two files should be yr 2011 not 2001)


Attached Files
File Type: txt Extras4252001 (1).Txt (30.6 KB, 8 views)
File Type: txt Extras4252001 (2).Txt (99.0 KB, 7 views)
My System SpecsSystem Spec
28 Apr 2011   #70
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

I'd like you to scan your machine with ESET OnlineScan
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the entire contents of this report in your next reply.
  12. Push the button.
  13. Push
My System SpecsSystem Spec
Reply

 Cannot receive any Window Updates




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