Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Windows Update crashes!

17 Apr 2011   #1

Windows 7 Home Premium 64 bit
Windows Update crashes!

Hi all,

I cannot get the Windows Service Pack 1 to install. Whenever I download it I get the following error:


I've googled this and have tried downloading it with my firewall and MSE disabled. Anyone fancy having a crack at it?

I also ran Reimage, it came up with a few problems but I'm wary of these services which find faults and then charge to fix them - has anyone got any reviews on this?

either way - I've installed other updates with no any ideas???

My System SpecsSystem Spec
17 Apr 2011   #2
Microsoft MVP

Windows 7 Ultimate 32bit SP1

What's the full message in Event Viewer? It looks like it could be that one of the COM components in the schedule is not properly registered.
Such as
My System SpecsSystem Spec
18 Apr 2011   #3

Windows 7 Home Premium 64 bit

Hi Jacee,

The pop-up window says it's downloading and then, after a while (thus luring me into thinking it's working) I get a pop up saying that it's failed. The initial pop up says 'class not registered' but when I click on 'details' I get the more in depth message (as posted above).

I know that this update seems to have attracted a host of issues, other updates are fine to download and install.
My System SpecsSystem Spec

18 Apr 2011   #4

Windows 7 Home Premium 64 bit


Just checked out the link - to be honest my knowledge isn't thorough enough to know 100% whether I should use the hotfix. I requested the first hotfix listed but the email which resulted was quite stern in warning of its use if this isn't the problem. As such I wary of using it. Is service Pack 1 that useful??? Will I be missing out on much if I just leave it be??
My System SpecsSystem Spec

 Windows Update crashes!

Thread Tools

Similar help and support threads
Thread Forum
New windows update, Chrome crashes?
Hello there, I recently updated Windows 7 and now my browser seems to crash a lot. I dont know if this is directly related, but i would like to get this figured out. Any help would be appreciated. Thank you.
Browsers & Mail
Crashes and errors with Windows Update
Latest week, I've bought a new motherboard and a DDR3 Ram, as my older MB was DDR2. But my computer started acting weird, so I formatted my HD and installed Windows 7 again. When I tried to open Windows Update, Explorer.exe suddenly crashed and I had to restart it. Then I checked for updates....
Windows Updates & Activation
Computer crashes after restart from windows update
Hi, So I recently built a desktop and put windows 7 ultimate on it and during the first set of updates the computer will crash. Usually I download and install the updates just fine but when the computer restarts to finalize the updates, it gets to the starting windows screen and then it crashes,...
Windows Updates & Activation
Windows crashes when logging in after accidently aborted win update
I was getting ready for bed yesterday and turned off my laptop. I forgot that i had taken out the battery, so when i unplugged the power cord the machine died in the middle of a windows update. Now, whenever i try to log onto the laptop, windows stop working. When i ctrl - alt - del and log off my...
BSOD Help and Support
Windows update crashes my computer
I have recently had a virus which did several things to my computer... It continuously opened spam websites whenever I googled something, or even opened random tabs for no reason. I also had the boot loop error where windows did not start properly It also had a boot critical file error...
Windows Updates & Activation
Windows Update crashes Windows Explorer, System Restore
I have an Acer 4810t laptop, 3GB Memory running Windows 7 home edition 32 bit. I have no 3rd party firewall and am running Norton 360 (subscription fine and up to date) Was working fine until recently. First thing I noticed was computer wont shut down. It progresses, logs off and goes to...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:38.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App