Win Update KB2506014 Causes Restarts

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  1. Posts : 3
    w-7 home premium x64 w/ SP1
       #1

    Win Update KB2506014 Causes Restarts


    Hi All, today I received a whole bunch of win updates which I installed. I then started having PC restarts every few minutes. I went back to a restore point before the updates were installed and all was then OK again. I installed the updates a few at a time and was able to isolate the problem to KB 2506014
    Microsoft Security Advisory: Update for the Windows Operating System Loader.

    Does anyone know of a problem with this update? I need toupdate my PC profile to indicate the PC is running SP1 win 7 Home Premium x64

    Thanks so much, Richard
      My Computer


  2. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #2

    Hi there Richard.

    * There is very little information currently available re your specific problem.


    BTW well done on your troubleshooting measures applied to isolate the nuisance.



    * Note - Support
    - I suggest you seek further help via the methods below

    Customers in the United States and Canada can receive technical support from
    Security Support. For more information about available support options, see Microsoft Help and Support.

    International customers can receive support from their local Microsoft subsidiaries. For more information about how to contact Microsoft for international support issues, visit
    International Support.
    Microsoft TechNet Security provides additional information about security in Microsoft products.

    * Some links below
    that you have probably already noted.

    Microsoft Security Advisory (2506014): Update for the Windows Operating System Loader

    Microsoft Security Advisory: Update for the Windows Operating System Loader

    Microsoft Support

    Good luck.
      My Computer


  3. Posts : 3
    w-7 home premium x64 w/ SP1
    Thread Starter
       #3

    Problem Solved KB-2506014 Installed and Stable


    Thanks for the information JMH. I decided to visit the MS site and downloaded and saved the update to my PC. I created a restore point and then installed the downloaded update. My PC is updated and stable, no more self boots. Go figure!!??

    Richard
      My Computer


  4. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #4

    Thanks for reporting back Richard.
    That is certainly good news,

    Safe surfing.
      My Computer


  5. Posts : 1
    Win7 Business
       #5

    I too was able to isolate this patch as the source of Win7 Home Premium x64 automatically booting to recovery mode and reporting system 'could not be recovered.' Initial system restores failed, but eventually got system to boot with sfc /scannow and chkdsk and repeated system restore points.
    I manually created new restore points and was able to narrow it down to patch KB2506014. I can recreate it every time. Hardware is Dell Inspiron laptop with factory installed OS.
      My Computer


  6. Posts : 3
    w-7 home premium x64 w/ SP1
    Thread Starter
       #6

    Solved Win Update KB2506014 Causes Restarts


    Hi, My solution to installing the update was do download from Windows without using the update feature of Win7. Then created a restore point and executed the install from my desktop.

    Richard
      My Computer


  7. Posts : 7
    Windows 7 Ultimate (64-bit)
       #7

    I also have this problem with KB2506014.
    Downloading and installing it manually didn't work for me. Same problem.
    It reboots and goes to "Startup Repair" and restores my computer to an earlier time.

    I have hidden this update for now until I can find a solution.
    I am running Windows 7 Ultimate 64-bit.
      My Computer


  8. Posts : 2
    Win7 Ultimate 64 bit
       #8

    same error


    I too have seen this error on one of my laptops. It's a Sony Vaio VPCCW13FX. Every time I apply this patch it tries to recover and typically fails. I just now finally narrowed down the patch. I wish I would have come to this forum sooner.

    I have not had this problem with my desktop computer (64 bit Ultimate) or my other laptops (2 other 64 bit computers and 1 32 bit).

    There doesn't seem to be a lot of info about this on the web. Has anyone contacted Microsoft about it to see what they say?
      My Computer


  9. Posts : 7
    Windows 7 Ultimate (64-bit)
       #9

    I have been trying to work out what the common denominator is with the affected computers, but there doesn't seem to be anything obvious. Maybe a BIOS update is needed.

    The motherboard of my affected computer is: ASUS P7P55D-E LX.
      My Computer


  10. Posts : 2
    Win7 Ultimate 64 bit
       #10

    According to Sony (god I hate Viao's) by BIOS is up to date. The other computers we have that are 64 bit are 2 Toshiba laptops and a custom built with an older ASUS motherboard in it that hasn't had the firmware updated in years.
      My Computer


 
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