Updates won't install

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  1. Posts : 20
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       #11

    When I go to remove/delete the update, there's no place to click to remove it. I'm confused.
      My Computer


  2. Posts : 17,322
    Win 10 Pro x64
       #12

    albanberg said:
    When I go to remove/delete the update, there's no place to click to remove it. I'm confused.
    Right click on an installed update and it says "Uninstall"
    Attached Thumbnails Attached Thumbnails Updates won't install-capture.jpg  
      My Computer


  3. Posts : 20
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       #13

    But they are not installed. The install failed. Now my machine has to reboot twice to get to the desktop.
      My Computer


  4. Posts : 20
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       #14

    By the way, thanks for responding. I really appreciate it. This is my work machine and I have no tech support. I am my business.
      My Computer


  5. Posts : 20
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       #15

    Maybe I'm not being clear.

    I have the same 4 updates trying to install as the OP, but they fail each time.
    I took my machine off of the automatic update.
    The updates are still trying to install and I have to reboot the machine each time I want to sleep it.
      My Computer


  6. Posts : 6,349
    Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
       #16

    I'm not sure how to get rid of them.

    I understand you now. They are downloaded but not installed.

    They are in a Temporary folder now but I don't know how to find it or which one.
      My Computer


  7. Posts : 17,322
    Win 10 Pro x64
       #17

    albanberg said:
    But they are not installed. The install failed. Now my machine has to reboot twice to get to the desktop.
    albanberg said:
    By the way, thanks for responding. I really appreciate it. This is my work machine and I have no tech support. I am my business.
    You're welcome.

    Have you tried just hiding them? Right click, Hide update.
      My Computer


  8. Posts : 6,349
    Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
       #18

    They are in the Temp folder Derek.

    So they try to install everytime he boots. A loop effect. I don't know where the Win Update Temp folder is or where to find it.
    I never needed to.

    So they are not showing as a download to install so he can't hide them.

    Albanberg

    I'm going to post for some more help. I'm not sure how to get rid of them I know they are in a Windows Temp folder but where?????
      My Computer


  9. Posts : 20
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       #19

    Ah! Ok, I hid them. That might work.

    I guess in some of my purging I got rid of SP1. Now that I have the auto install off, it's unclear to me how/where I download the update.
      My Computer


  10. Posts : 20
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       #20

    Ok Hopalong, I may need to delete them that way if the hide does not work. Thanks.
      My Computer


 
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