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Windows 7: Updates won't install

07 May 2011   #11
albanberg

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

When I go to remove/delete the update, there's no place to click to remove it. I'm confused.


My System SpecsSystem Spec
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07 May 2011   #12
derekimo

Microsoft Community Contributor Award Recipient

Win 10 Pro x64
 
 

Quote   Quote: Originally Posted by albanberg View Post
When I go to remove/delete the update, there's no place to click to remove it. I'm confused.
Right click on an installed update and it says "Uninstall"


Attached Thumbnails
Updates won't install-capture.jpg  
My System SpecsSystem Spec
07 May 2011   #13
albanberg

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

But they are not installed. The install failed. Now my machine has to reboot twice to get to the desktop.
My System SpecsSystem Spec
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07 May 2011   #14
albanberg

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

By the way, thanks for responding. I really appreciate it. This is my work machine and I have no tech support. I am my business.
My System SpecsSystem Spec
07 May 2011   #15
albanberg

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Maybe I'm not being clear.

I have the same 4 updates trying to install as the OP, but they fail each time.
I took my machine off of the automatic update.
The updates are still trying to install and I have to reboot the machine each time I want to sleep it.
My System SpecsSystem Spec
07 May 2011   #16
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

I'm not sure how to get rid of them.

I understand you now. They are downloaded but not installed.

They are in a Temporary folder now but I don't know how to find it or which one.
My System SpecsSystem Spec
07 May 2011   #17
derekimo

Microsoft Community Contributor Award Recipient

Win 10 Pro x64
 
 

Quote   Quote: Originally Posted by albanberg View Post
But they are not installed. The install failed. Now my machine has to reboot twice to get to the desktop.
Quote   Quote: Originally Posted by albanberg View Post
By the way, thanks for responding. I really appreciate it. This is my work machine and I have no tech support. I am my business.
You're welcome.

Have you tried just hiding them? Right click, Hide update.
My System SpecsSystem Spec
07 May 2011   #18
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

They are in the Temp folder Derek.

So they try to install everytime he boots. A loop effect. I don't know where the Win Update Temp folder is or where to find it.
I never needed to.

So they are not showing as a download to install so he can't hide them.

Albanberg

I'm going to post for some more help. I'm not sure how to get rid of them I know they are in a Windows Temp folder but where?????
My System SpecsSystem Spec
07 May 2011   #19
albanberg

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Ah! Ok, I hid them. That might work.

I guess in some of my purging I got rid of SP1. Now that I have the auto install off, it's unclear to me how/where I download the update.
My System SpecsSystem Spec
07 May 2011   #20
albanberg

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Ok Hopalong, I may need to delete them that way if the hide does not work. Thanks.
My System SpecsSystem Spec
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 Updates won't install




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