Updates won't install

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  1. Aperture
    Posts : 94
    Windows 7 Home Premium
       New #1

    Updates won't install


    I have four updates that will not install.
    So far I have tried to double click them and go through the "Windows Update Error" wizard, I have also tried to launch the computer in Safe Mode with Networking, I tried to do it through the Microsoft website, I have turned off any anti-virus and anti-spam that I have but these four updates will simply not install.

    Is there a workaround?

    They are:
    KB2515325
    KB2522422
    KB2492386
    KB982018

    I've tried again and again since they came out a few days ago and they download and seemingly install and the computer even wants to reboot but then I always get an Update notification error and they are still available for download.

    Thanks

    A
      My Computer
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  3. mr pc
    Posts : 342
    Windows 7
       New #2

    You are not alone with this - it seems this happens to me every 3 months or so with absolutely no rhyme or reason. I honestly cannot put a finger on exactly what fixes it. I check to see if the the specific KBs are problematic, run restore points, check to see if your Windows Update is up to date, disable av, sometimes a simple reboot, and try this...

    How do I reset Windows Update components?

    Windows Update - Keep your PC up to date - Microsoft Windows

    so many variables unfortunately
      My Computer
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  4. johnnya
    Posts : 352
    Windows Home Premium 64bit
       New #3

    Hi Aperture and welcome to the Forum. Another method you may try, is to download the four updates to your system and then try to install them ONE AT A TIME. The links to the four updates are below.
    Hope this helps

    Download details: Update for Windows 7 (KB2515325)

    Download details: Update for Windows 7 (KB2522422)

    Download details: Update for Windows Server 2003 (KB2492386)

    Download details: Update for Windows 7 (KB982018)


    Regards
    JohnnyA
      My Computer
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  6. crc1960eddie
    Posts : 5
    windows 7 home premium 64bit
       New #4

    Updates


    Try using Microsoft update instead of Windows update, check you're update history to see if they are marked as installed.
    Last edited by crc1960eddie; 06 May 2011 at 16:47.
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  7. Aperture
    Posts : 94
    Windows 7 Home Premium
    Thread Starter
       New #5

    I tried the direct links before, that's what I was referring to when I said that I "tried through the Microsoft site".

    The only difference was that I got a message that said "this update is not applicable to your computer".

    Weird.

    A
      My Computer
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  8. Hopalong X
    Posts : 6,349
    Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
       New #6

    If they are shown as not needed or applicable then hide them and you won't be prompted to try to download and install them.
    Tutorial to help.
    Windows Update - Hide or Restore Hidden Updates

    Sometimes the Updater thinks you need them but if you tried manual and get not applicable then they are not needed.
    Hide them and they won't bother you again.
    Mike
      My Computer
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  10. Aperture
    Posts : 94
    Windows 7 Home Premium
    Thread Starter
       New #7

    Ok, thanks for the information.
    I will go ahead and hide them.

    A
      My Computer
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  11. albanberg
    Posts : 20
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       New #8

    Having same issue!


    It says that these are Important Updates. It's a huge pain to need to reboot the machine all the time. I can't sleep it anymore with this issue.
      My Computer
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  12. johnnya
    Posts : 352
    Windows Home Premium 64bit
       New #9

    Hi Albanberg and welcome to the Forum. Have you tried the proposed solution on post #3? It has worked for some people with this problem.
    Cheers
    JohnnyA
      My Computer
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  13. Hopalong X
    Posts : 6,349
    Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
       New #10

    First-
    I should have included this tutorial. https://www.sevenforums.com/tutorials/2797-windows-update-settings-change.html
    Win Update can be set to notify you before it downloads or installs updates.

    Second-
    After that is set if they continue to try to install use the tutorial below to uninstall the messed up updates. They will be listed as unsuccessful. Windows Update - Uninstall an Update
    You can see in picture the Successful. The problem ones will be Unsuccessful.
    Uninstall them and they can't try to install again if you set Win Update as I stated above.

    Third-
    Win Update will now tell you to download and install those same updates but then you hide them as in my original post.
    You uninstalled them in Step 2 above so no more aggravation.


    I hope that all makes sense.

    1- Set Win Update to Notify not AUTO
    2- Uninstall bad updates.
    3- When Win Update shows download and install them again just hide them and they won't come back.

    Sorry I didn't think about them trying to keep trying to install since they were already downloaded.
    My bad.
    Mike

    I realize it is a pain and multi stepped but it is the only way I know to get rid of them and keep them gone.
      My Computer
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