Windows Update Fails

Basham · 09 May 2011

Thanks Mike...could you please tell me how to find my checksur log? I know it is in the Windows folder but I am not sure exactly where to look.

Hopalong X · 09 May 2011

After completion of it's work the tool create CheckSur.log report in C:\Windows\Logs\CBS folder.

This is what I found. I hope it is there. I have no way to check my system I did not use the Readiness Tool so I have no log.

Mike

If you can Drag and Drop the folder to Desktop in an open area. The folder will be easy to find to upload.

You may not be able to pull the folder from Windows.
If needed right click the folder when you find it and click COPY then PASTE the copy to your Desktop in an open area.
That will make it easier to find to up load to the forum.

Basham · 09 May 2011

Thanks again Mike! Attached is a copy of the CheckSur.

Hopalong X · 09 May 2011

We wait on Niemiro I can't say when.

I see you are in Germany. Niemiro is also in Europe. Hopefully in the morning.

Mike

Speak of the devil!

I see you are looking.

niemiro · 09 May 2011

Hello Basham!

I really need to go like right now

Just one last post though!

WARNING! This fix was created specifically for this user! If you are not this user, do not follow these instructions!
@Basham: Ignore the above :)

Download the attached .zip file. Inside it, will be two folders, Packages and Manifests.

Create these folders if they do not already exist: C:\Windows\Temp\CheckSur\Servicing\Packages\ and C:\Windows\Temp\CheckSur\winsxs\Manifests

Extract Packs.zip onto your Desktop. Please place the contents of my Desktop\Packages in C:\Windows\Temp\CheckSur\Servicing\Packages\ and my Desktop\Manifests in C:\Windows\Temp\CheckSur\winsxs\Manifests.

DO NOT place the .zip file in that folder, or the folders themselves. Make sure that a lot of files are in each of those Checksur folder.

Re-run the System Update Readiness Tool, and get me another copy of C:\Windows\Logs\CBS\CheckSUR.log.

Also, please retest Windows Updates (with fingers slightly crossed, no matter how much we both know that that won't help! lol.)

Thanks a lot!

Richard

N.B. For you, there are no Manifest files. Ignore that part.

Hopalong X · 09 May 2011

Thanks Niemiro.
------------------------------------------------
Basham

Follow Niemiro's instructions and repost the new log.

Then Niemiro will check the new log.

Evidently most of the files needed were missing in the one you posted.
Not your fault the folder was not created properly and they just weren't saved to begin with.
This will give them a place to be saved properly when you run Update Readiness Tool again.

Mike

Basham · 12 May 2011

Wow is all I can say! Thank you so much Mike and Niemiro!! Put those files in the right spot and everything updated!

niemiro · 12 May 2011

That is truly excellent news! I am so happy for you!

It has been a pleasure to work with you!

Have a great day!

Richard

Hopalong X · 12 May 2011

Very good.
Up and running now.

Thanks Niemiro.
Mike