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Windows 7: Windows Update Errors 80073712 and 800B0100

13 May 2011   #1
dizlexik

Windows 7 Ultimate x64
 
 
Windows Update Errors 80073712 and 800B0100

I've seen others on this forum with similar errors and the only fix seems to be to wait for someone to post some sort of Packs.zip file with the files needed to replace the corrupted ones.
I'm also having an issue where my "Turn Windows features on or off" list is empty, which after some investigation appears to be related to this corrupted Windows Update issue.
I've attached my CheckSUR.log in hopes that someone can give me a hand with this. Any help would be GREATLY appreciated!




Attached Files
File Type: log CheckSUR.log (28.5 KB, 16 views)
My System SpecsSystem Spec
.
13 May 2011   #2
niemiro

Vista Home Premium x86 SP2
 
 

Hello, dizlexik, and welcome to the Seven Forums!

Unfortunately, I do not have the time right now, because your log is reasonably complicated, however, I shall attend to it as a priority first thing tomorrow morning.

I thank you very much for your patience.

I shall be back before you know it!

Richard
My System SpecsSystem Spec
13 May 2011   #3
dizlexik

Windows 7 Ultimate x64
 
 

Thank you sooooo much!!!
You really just made my day
My System SpecsSystem Spec
.

14 May 2011   #4
dizlexik

Windows 7 Ultimate x64
 
 

Hey niemiro, so I got a little antsy and decided to give this all a shot myself. I copied all of the latest packages and manifests files from another computer I have that is working fine and ran Windows Update again. This time many of the previously failing updates installed, but not all. I am now left with only 3 updates that are corrupted. I re-ran the checksur tool and I have attached the new CheckSUR.log file to this post. It now has 29 errors instead of the 84 from before.
Hopefully this will make your job a little easier.
Thanks again, I very much appreciate your help with this!


Attached Files
File Type: log CheckSUR.log (10.4 KB, 14 views)
My System SpecsSystem Spec
14 May 2011   #5
dizlexik

Windows 7 Ultimate x64
 
 

Alright so this issue has been killing me and I really wanted to get it solved so I did a little more research and ended up finding this awesome thread here in the forums. I downloaded the MSUs that I needed and expanded/renamed/etc and ended up getting everything working! Even my "Turn Windows features on or off" functionality is back.
Hopefully you read this before digging into that CheckSUR.log tomorrow. Thanks again for your help though.
I hope this issue doesn't continue to be a problem for all new updates. I'm still not sure what causes it in the first place.
My System SpecsSystem Spec
14 May 2011   #6
niemiro

Vista Home Premium x86 SP2
 
 

Hello again!

I am really glad that all is well again! Really sorry that I was not of more assistance. I am really sorry that you had to manually source 84 files. I can do it really fast though. I really should have posted last night.

Just so that you know for next time, have a look at my tool here: Windows Update - Extract an Update

That really speeds up the extraction of updates.

And then there is my other tool, still in beta, means that all I actually have to do is download your log, three .msus, and drag and drop on all four of these files and then click on the "Create Fix" button. I should have posted last night.

Windows Update Errors 80073712 and 800B0100-surt_fix_generator.png

Ah well! What is done is done. I just feel quite bad for wasting your time.

Richard


My System SpecsSystem Spec
14 May 2011   #7
dizlexik

Windows 7 Ultimate x64
 
 

Oh hey it's no problem, don't feel bad. It only ended up being a few MSUs to extract, no biggie really. I did download your KB Extractor tool though in case it happens again.
Thanks again for your guidance and willingness to help out a complete stranger. I definitely appreciate it!
My System SpecsSystem Spec
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 Windows Update Errors 80073712 and 800B0100




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