How do i report a bad seller of microsoft Products

hollyoaks777 · 19 May 2011

How do i report a bad seller of microsoft Products? I bought windows 7 professional off Amazon through Razor software Norwich and the Product key has been blocked by Microsoft. I don't want anyone else to recieve bad software conditon was new full pc 1 user 32 bit and 64 bit.

HammerHead · 19 May 2011

I would check with MS concerning the key before I did anything else.

hollyoaks777 · 19 May 2011

HammerHead said:

I would check with MS concerning the key before I did anything else.

How do i do that?

mckillwashere · 19 May 2011

Contact the seller,
If the do not handle the situation,
Contact Amazon,
After Contacting Amazon,
Contact Microsoft,
Explain the situation.

They will tell you that you did not buy from an authorized retailer and such forth.
After that they will either give you a key, or tell you your SOL, then pursue the dealer.

hollyoaks777 · 19 May 2011

mckillwashere said:

Contact the seller,
If the do not handle the situation,
Contact Amazon,
After Contacting Amazon,
Contact Microsoft,
Explain the situation.

They will tell you that you did not buy from an authorized retailer and such forth.
After that they will either give you a key, or tell you your SOL, then pursue the dealer.

Seller is not replying so I am going to go contact Amazon thank you

mckillwashere · 19 May 2011

hollyoaks777 said:

mckillwashere said:

Contact the seller,
If the do not handle the situation,
Contact Amazon,
After Contacting Amazon,
Contact Microsoft,
Explain the situation.

They will tell you that you did not buy from an authorized retailer and such forth.
After that they will either give you a key, or tell you your SOL, then pursue the dealer.

Seller is not replying so I am going to go contact Amazon thank you

Dont forget leaving bad feedback- this will warn future possible buyers.

hollyoaks777 · 19 May 2011

mckillwashere said:

hollyoaks777 said:

mckillwashere said:

Contact the seller,
If the do not handle the situation,
Contact Amazon,
After Contacting Amazon,
Contact Microsoft,
Explain the situation.

They will tell you that you did not buy from an authorized retailer and such forth.
After that they will either give you a key, or tell you your SOL, then pursue the dealer.

Seller is not replying so I am going to go contact Amazon thank you

Dont forget leaving bad feedback- this will warn future possible buyers.

I certainly will very angry

He has said he will refund me when he gets home from work very strange if he is in the software bussines you would expect him to do it from work. I will let you's know how it goes

niemiro · 19 May 2011

hollyoaks777 said:

mckillwashere said:

hollyoaks777 said:

Seller is not replying so I am going to go contact Amazon thank you

Dont forget leaving bad feedback- this will warn future possible buyers.

I certainly will very angry

He has said he will refund me when he gets home from work very strange if he is in the software bussines you would expect him to do it from work. I will let you's know how it goes

Hello!

I am really sorry that you have been through this experience.

Can you also please make a report to Microsoft directly.

You can find out information on to reporting procedure here: Protect Yourself from Piracy

The online form would be my first choice.

Also, you can read more on their Piracy microsite here: Protect Yourself from Piracy

Thanks a lot!

Richard

hollyoaks777 · 19 May 2011

Thanks mate he has said he has giving me a full refund, but i won't know for 5 days. He said it's his suppliers fault and Microsoft as well. Just have to wait and see but don't buy off him for a couple of weeks till he gets his new batch in.

gregrocker · 19 May 2011

Is it a TechNet key? This would be proof of fraud.

More here: Blocked Keys (Was EBAY Keys)

Would be interesting to hear his explanation - seller should be dumped by Amazon unless it's good.

How do i report a bad seller of microsoft Products

How do i report a bad seller of microsoft Products

Mistake?