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Windows 7: Constant Download

31 May 2011   #21
MowGreen

Windows 7 Ultimate x86; Windows XP Pro SP3 x86; Windows Vista Ultimate x86
 
 

Quote   Quote: Originally Posted by sl380 View Post
Thanks for trying to help me with this. In the beginning, I didn't want to bore you with the history. One thing I do have is a 2 years warranty on htis one. I do have a history of letter writing to key people and getting what is due and right. Looks like I am going to have to do that. This was running fairly predictable for several months until this thing came up.
Can you answer one general question? How does things like ppcore.dll just go away? Most of the issues I figured out on my own and fixed. One of the benefits of being retired.
And what are the dangers of using third party "fixes" that claim they can restore ppcore.dll? There are several sites out there.

Take care and thanks again.
Files "disappear" for several reasons. Someone shuts their system down when a file is being updated and it ends up never being updated; the file then goes 'missing' because it was supposed to have been replaced on a reboot. It's not really missing, it was unregistered during the update process. Or, there's a hardware issue that results in a missing file.
Files can become corrupted, which equates to them being missing.

As to third party fixes, don't do it ! It's not that hard to extract files from updates and manually replace a missing .dll file. They can also be replaced from the installation DVD or from back ups.These sites that claim they can replace .dll files are highly suspect. They either push unneeded, miracle one fix "programs" that don't deliver as promised or malware.

I'm sorry I couldn't help you out of this quagmire yet. What you could try is to register the missing .dll from an Elevated Command Prompt.

Click the Start orb > in the Search programs and files field type in cmd
Right click command.exe and choose 'Run as administrator'.
Agree to the UAC prompt.

At the prompt, type in the below exactly as written including the space between the 2 and the p, pressing Enter after each command. Allow some time after the first command to see what the resulting message is

regsvr32 ppcore.dll
exit

What was the message after the first command ?

EDIT: I have a copy of ppcore.dll that was extracted from the update. Please let me know if you want to try replacing the missing .dll.


My System SpecsSystem Spec
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02 Jun 2011   #22
sl380

Windows 7 64 bit
 
 

This is what I got:
"The module "ppcore.dll" failed to load. Make sure the binary is stored at the specific path or debug it to check for problems with the binary or dependent .DLL files. The specific module could not be found".

I first ran each command separattly, like you indicated. It said I did not specify a file. So I ran it again together and the above message is what I got.
My System SpecsSystem Spec
03 Jun 2011   #23
sl380

Windows 7 64 bit
 
 

This morning, I did a regedit search for ppcore.dll In several places, I found C:\Program Files (x86)\Common Files\muvee Technologies\071203\mvappcore.dll I found it first at : HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{C8C05A65-DF7F-422A-97D4-73887CED1297}
Also at : D009F3923473CC8A64DAA5BFFFE892FC ComponentVersion 6.0.58.9792 ProductVersion 7.0.40
And at : HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{124886BC-5EFB-49bb-9D37-2F0C69D86855} InprocServer32
And : HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{1CF68BD2-44CC-4f6e-882E-DB0DC6F036AA}
And : HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{FFA51F68-C118-4380-8698-1CA8CF84E75D}

In all of them, under "Permissions", it showed Creator/Owner permission was special . Not Allowed or Full.

Does this help?
My System SpecsSystem Spec
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03 Jun 2011   #24
sl380

Windows 7 64 bit
 
 

For some reason, during a McAfee update restart, the computer locked up. It would not fully load programs, connect to the internet, etc. I am on a backup compter now. I thought of just backing it up, then reload W7. I plugged in my external hard drive I use, and the computer could not find it. I am now doing a system restore. System Restore would not open in the normal mode. It did open in Safe Mode.

What in the bleep is going on?
My System SpecsSystem Spec
03 Jun 2011   #25
MowGreen

Windows 7 Ultimate x86; Windows XP Pro SP3 x86; Windows Vista Ultimate x86
 
 

Quote   Quote: Originally Posted by sl380 View Post
For some reason, during a McAfee update restart, the computer locked up. It would not fully load programs, connect to the internet, etc. I am on a backup compter now. I thought of just backing it up, then reload W7. I plugged in my external hard drive I use, and the computer could not find it. I am now doing a system restore. System Restore would not open in the normal mode. It did open in Safe Mode.

What in the bleep is going on?
When System Restore is used from within Safe Mode their is no option to Undo it. But, you can choose another restore point if the first one fails to restore the system's stability.

mvappcore.dll is not the missing file, ppcore.dll is but, that's the least of your problems now. AFAIK, a definitions update for McAfee may have caused the new issues. Just checked the McAfee forums and there are not enough posts to indicate that those defs are problematic.

If you can restore the system's stability, suggest you uninstall McAfee, restart, and then run their removal tool, then restart once again. Please, do not reinstall McAfee after you've removed it so we can see if that is the cause of the instability -

How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)

If McAfee includes a firewall component, then ensure that the native Windows 7 firewall is On after it's been uninstalled.
Open Control Panel.
If it's set to View by: Category at the top right of the window, set it to Small or Large icons to be able to access the Windows Firewall icon.
My System SpecsSystem Spec
03 Jun 2011   #26
sl380

Windows 7 64 bit
 
 

Under the Safe Mode, I was able to do a system restore. I only went baack a week. Then I restarted in Normal startup and backed up the computer. After the backup, it downloaded some updates, both Microsoft and McAfee.

Tha computer appears stable now. And the McAfee updates also loaded on my wife's laptop and my backup laptop, both without issue.

I did look at the W7 Firewall. It is off. I clicked recommended settings and got error code 0x80070422. I have used McAfee for several years and perhaps this is the second time it caused a problem, but it appears that it is stable and working properly now. So now we are back to the ppcore.dll issue.
My System SpecsSystem Spec
03 Jun 2011   #27
MowGreen

Windows 7 Ultimate x86; Windows XP Pro SP3 x86; Windows Vista Ultimate x86
 
 

80070422 The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

Which edition of McAfee are we talking about here ? If it does include a firewall then that message is to be expected as the native Win 7 firewall service is Disabled so as not to conflict with McAfee's firewall and associated service.

Can PowerPoint be opened in it's Safe Mode ( not Windows Safe Mode ) by holding down the CTRL key when you start PP; hold the CTRL key down until you see a message asking if you want to start in Safe Mode.
Answer Yes.

As to the location of ppcore.dll in PP2007, see if there's a copy at this location -

Program Files\Microsoft Office\Officexx\PPCORE.DLL

xx represents the edition of Office.
I think that Office 2007 uses the Office12 subfolder above. It may differ so check any other Office subfolders under Microsoft Office, too.

I'm not sure that there are any other locations that it would be in. PP may place a copy of it Windows\system32

I could attach the file but it needs to be enclosed in a compressed file, .zip or .rar, as one can not attach .dll files here.
But, it appears that your system fails to open .zip files, is that correct ?

If so, suggest you try to install 7zip - Download 7-Zip for Windows

I'll ask around to see where PPCORE.DLL should be located as the only system I have the PowerPoint Viewer 2007 installed on has no ppcore.dll present.
My System SpecsSystem Spec
03 Jun 2011   #28
sl380

Windows 7 64 bit
 
 

Never had a problem with zip files. In fact I created a few 3 weeks ago. Now, perhaps I may have found the? problem. I just noticed I have Microsoft Power Point and a separate Power Point Viewer. I checked the program I have that runs on PP and in Viewer, it opens. It does not open in regular PP.

And I tried the ctrl key thing, same error message. I also looked for that program file, no results. All the Office programs are 2007.

So was I chasing my tail because I didn't realize there were 2 versions of PP?

McAfee Internet security Suite Ver. 11.0, Build 11.0.555, Vius scan Ver. 15.0, Build 15.0.288; Firewall Ver. 12.0

I do have Windows firewall off, per McAfee. My router, Cisco Valet also has a virus/site adviser that has saved me a few times.
My System SpecsSystem Spec
03 Jun 2011   #29
MowGreen

Windows 7 Ultimate x86; Windows XP Pro SP3 x86; Windows Vista Ultimate x86
 
 

Quote   Quote: Originally Posted by sl380 View Post
Never had a problem with zip files. In fact I created a few 3 weeks ago. Now, perhaps I may have found the? problem. I just noticed I have Microsoft Power Point and a separate Power Point Viewer. I checked the program I have that runs on PP and in Viewer, it opens. It does not open in regular PP.

And I tried the ctrl key thing, same error message. I also looked for that program file, no results. All the Office programs are 2007.

So was I chasing my tail because I didn't realize there were 2 versions of PP?
I was under the impression that extracting .zip files was not working.

And, YES, you were chasing your tail as there are 2 versions of PP present.
The PP Viewer does not need PPCORE.DLL .
If you do not create PP presentations, then suggest you keep the Viewer and dump PP.
If you need PP to create PP presentations, then hang on and I'll find out the specific location(s) that ppcore.dll needs to be in.


From what I've been reading, the PPCORE.DLL message sometimes comes from the PowerPoint presentation file being blocked.
To unblock them locate the file, right click it, choose Properties.
Towards the bottom right of the window there's an Unblock button.
Click that, click Apply, then OK.
My System SpecsSystem Spec
03 Jun 2011   #30
sl380

Windows 7 64 bit
 
 

I never noticed that there were 2 PP programs. I am sorry I spent your valuable time chasing my tail.

I do have items I could make a PP presentation, just have never gotten around to trying to make a PP program. I am retired and have been looking for a part time teaching/leacture job, where the PP is important. No jobs yet, so no hurry to make a PP program. So yes, if you can find the ppcore.dll file, I would appreciate that.

I am still finding out new features in Arcsoft MediaImpression.

I hate when the answers are in plain site.
My System SpecsSystem Spec
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