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Windows 7: MS IE does it again

07 Jun 2011   #1

Windows 7 Home Premium
MS IE does it again

My wife's PC runs Windows 7 Home and IE9 was installed and ran OK. However, eventually along came what I learned was an update to IE9 with the number KB2511250. Attempts to install this result in failure after failure. Worse, when closing down the OS the familiar blue screen saying Don't switch off computer - update completion under way. This may take a few minutes" or words to that effect, the machine takes up to 1.5 hours, yes one and a half HOURS to complete that orocess. So I thought "if we don't bother with IE9 then this KB2511250 can be hidden and the problem will go away". I had not taken account of years of experience of Windows OS's! Ran the uninstall procedure for the IE9 Release Candidate software and after several minutes the OS decently told me that that too had failed. So once again Microsoft IE is causing me grief.

I know all the obvious options such as trying a Restore Point but in my experience that is rarely entirely successful or at the very least, straightforward. I do have Acronis backup in which I have more confidence. BUT, BUT, is there another way to remove IE9 before I resort to fully restoring the C and other partitons to an older state?

My System SpecsSystem Spec
07 Jun 2011   #2

Microsoft Community Contributor Award Recipient


Which uninstall procedure did you use? Some folks try to uninstall via the registry, command prompts, etc. The Microsoft recommended way is Control Panel > Programs and features > View installed updates. Find Windows Internet Explorer 9 in the list and uninstall it.

How do I install or uninstall Internet Explorer 9?


Internet Explorer 9 - Uninstall

If the above doesn't work, and you were using IE9 RC, you might try upgrading to the final RTM version. Hopefully an upgrade might repair any damaged or corrupt files and allow you to successfully uninstall.
My System SpecsSystem Spec
07 Jun 2011   #3

Windows 7 Home Premium
IE 9 woes

I am sorry but I have tried all of those procedures. The RC version would not uninstall so as you suggested I tried installing the latest version which also failed. On the other hand, if I run IE9 looking at About, it is version 9 that is running but still as the RC version. Windows OS is the 64bit one and I was careful downloading and trying to install the 64 bit version of IE9. I can't think of anything else to try but for perhaps attempting a system file repair using the installation DVD.

It looks as though the only way to escape the clutches of this latest IE evil is going to be either Acronis or a format and reinstall of Windows 7. Using Firefox now and I tell you, this latest caper has finally cured me - I'll never install or use another IE app.
My System SpecsSystem Spec

09 Jun 2011   #4

Windows 7 Ultimate x86; Windows XP Pro SP3 x86; Windows Vista Ultimate x86

I haven't used this "fix" yet but, suggest you see if the Answer posted to this thread by Andre Ziegler gets IE9 x64 RC uninstalled - How to uninstall ie9 beta 64 bit? it is not in the list of installed updates

Be sure to open an Elevated Command Prompt to run the above commands, eg. right click cmd.exe and choose 'Run as adminstrator', agree to the UAC prompt, as explained in the footnote Andre posted -

How do I run an application once with a full administrator access token?
My System SpecsSystem Spec

 MS IE does it again

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