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#1
windows won't boot after update?
Hi all,
Last night (Sat 17/6 Australian) when I shut down my computer for the night I chose "install updates and shut down", since there was one waiting. The update had been waiting for maybe 3-4 days since download as I was just putting my computer to sleep (working on a project - saved to USB!).
It was just one update, but it seemed to take an abnormally long time to install, maybe half an hour.
This evening when I pressed the button to start up my computer it came up with a screen that said that Windows couldn't start and that a corrupted or incomplete file may be the cause. It gave two options - to start Windows normally or to use Startup Repair.
I tried starting Windows normally but it just came back to that page. I tried using System Repair but all that happens is it says "Windows is loading files" and then after a minute or so the screen is black with a white mouse arrow (I can move the mouse arrow around). Nothing else happens.
The computer is a Toshiba laptop only seven months old (if that), and it came pre-installed with Windows 7 Home Premium (I think it may have been 64 bit but I'm not certain). It did not come with a Windows boot disk. I have not had any problems with the computer except for a virus accidentally downloaded four months ago, and removed with no problems by System Restore. Lately the computer has been locking up frequently in Internet Explorer (just freezing and then unfreezing).
Everything on that computer I can afford to lose; I don't care if I have to System Restore it back to the very beginning, but I can't get to the command menu to do System Restore. It's like I'm stuck. Help please?
EDIT: I managed to get to the Advanced Boot menu by bashing my F8 button. It still won't run Startup Repair, it won't start Windows normally, it won't start in safe mode.
But worse, I can't find "System Restore" on it anywhere, which is what I want to do!