'Windows not genuine' message even though it is genuine

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  1. Posts : 126
    32-bit Windows 7 Home Premium & Windows 8 Release Preview
    Thread Starter
       #11

    Yes, whenever I run CCleaner and reboot my system I get the message. Now what's wrong with my settings on CCleaner?
      My Computer


  2. Posts : 2,528
    Windows 7 x64 Ultimate
       #12

    Might have to send an email off to them about it. Dunno myself.

    What I DO know is that a worrisome number of people that use CC Cleaner end up here with broken W7 installs to the point that I personally can't recommend using it.

    It's one of those situations where the cure is worse than the illness...
      My Computer


  3. Posts : 18
    windows 7 ultimate x32
       #13

    no solution is working, neither my windows is getting activated. what should i do??
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #14

    I am distressed - no-one has yet requested an MGADiag report!! (consider your wrists slapped, everyone!)

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
    - **in your own thread**, please
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    How to Tell
      My Computer


  5. Posts : 125
    Windows 7 Professional 64-bit SP1
       #15

    Pardon me for barging in but . . . . .

    Bill2 said:
    If you're non-genuine right now, run the mgadiag tool and upload the report here, I'll take a look.

    http://go.microsoft.com/fwlink/?linkid=52012
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #16

    Thinking you're genuine is irrelevant - it's almost impossible to properly diagnose any non-genuine notification without the report (but yes - I did miss it<g> - SORRY, Bill2!), and it can aid diagnosis in a number of other situations where the genuine-ness of the system comes into play, such as Windows Updates failures, etc.


    Perhaps 80% of MGADiag reports show that the installation is probably genuine, but has some minor problem (or a major one!) which prevents proper validation.

    Of the other 20%, probably more than 75% are counterfeits unbeknownst to the user (possibly because the knowledgeable ones wouldn't post the report in the first place <g>)
      My Computer


 
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