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Windows 7: Windows SP1 Update Failure

17 Jul 2011   #11
APG

WIndows 7 Ultimate
 
 

Quote   Quote: Originally Posted by niemiro View Post
Hello!

Sorry about this dragging on a little. I only need a few more posts, and I will be done! We are literally on the verge of fixing this machine once and for all.

Please delete this file: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab

For the moment, please leave it in your Recycle Bin.

Then please run the System Update Readiness Tool one more time, and upload a new log (C:\Windows\Logs\CBS\CheckSUR.log)

Thanks a lot!

Richard
Hi Richard,

I also can't install Win 7 SP1.

I have already ran the SURT tool...with success.
After a reboot I still can't install the SP1.

Did I missed something?

I already attached the log.

Thanks for your help!


My System SpecsSystem Spec
.
17 Jul 2011   #12
APG

WIndows 7 Ultimate
 
 

I see that I posted the wrong file...right?

I attached the file again...this time the right one

AGAIN..thanks for your help!
My System SpecsSystem Spec
17 Jul 2011   #13
BonShaw

Windows 7 x64 Professional
 
 

APG, You've jumped onto my thread and will likely end up confusing yourself. Your best bet is to find your original thread and repost. Good luck.
My System SpecsSystem Spec
.

31 Oct 2011   #14
BonShaw

Windows 7 x64 Professional
 
 

Well I'm back at the well. I thought I had this computer fixed but no. I've attached my zipped chksur and cbs logs. Any thoughts?
My System SpecsSystem Spec
31 Oct 2011   #15
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Are you attempting to install SP1 through Windows Update??

Or through the stand-alone exe file that can be downloaded from Microsoft?
My System SpecsSystem Spec
01 Nov 2011   #16
BonShaw

Windows 7 x64 Professional
 
 

All through windows update, so far. Are you referring to the ISO file?
My System SpecsSystem Spec
01 Nov 2011   #17
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Quote   Quote: Originally Posted by BonShaw View Post
All through windows update, so far. Are you referring to the ISO file?
No.

I am referring to the exe files shown at this link:

Download Details - Microsoft Download Center - Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932)

Specifically, one of the three at the bottom.

The 64-bit version is the next to last one:

windows6.1-KB976932-X64.exe

The 32-bit version is the very last one:

windows6.1-KB976932-X86.exe

That's how I upgraded to SP1. I just downloaded the appropriate exe and ran it like any other file.

I mention that method because I know some people have problems installing SP1 via Windows Update.
My System SpecsSystem Spec
01 Nov 2011   #18
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

I would suggest running the Windows Update Readiness Tool, and then downloading and installing SP1 via the link ignatzatsonic gave you.

Download Details - Microsoft Download Center - System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [August 2011]
My System SpecsSystem Spec
01 Nov 2011   #19
BonShaw

Windows 7 x64 Professional
 
 

I ran the system readiness tool and it runs the Hotfix KB947821-V14-X64.msu that runs sucessfully. I then downloaded windows6.1-KB976932-X64.exe as I'm on a 64-bit system. The update fails.The error code is 0x800f0818.

I've also tried disabling all my anti-virus (Microsoft Security Essentials) and stopping all non-Microsoft services using msconfig while I install the pack but it fails as well.
My System SpecsSystem Spec
01 Nov 2011   #20
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

My System SpecsSystem Spec
Reply

 Windows SP1 Update Failure




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