Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: July Updates Problem

16 Jul 2011   #1
BashirSabeel

Windows 7 Professional 64 bit
 
 
July Updates Problem

Hi all, I have just had 4 important updates from Microsoft, Windows update software has downloaded them all and I have tried to install them but after my computer restarts, before the login screen it starts to install them but then it says update failed and restart the computer again. This has happened a few times now and I was just wondering why this was. Thanks in advanced for any help


My System SpecsSystem Spec
.
16 Jul 2011   #2
t-4-2

Windows 7 Home Premium 64-bit, SP1
 
 

Quote   Quote: Originally Posted by BashirSabeel View Post
Hi all, I have just had 4 important updates from Microsoft, Windows update software has downloaded them all and I have tried to install them but after my computer restarts, before the login screen it starts to install them but then it says update failed and restart the computer again. This has happened a few times now and I was just wondering why this was. Thanks in advanced for any help
I don't have the answer for you at this moment.

Suggest you copy and post those 4 updates back here so that the experts in that field will know what they are and have better idea how to help you.

Post their KB numbers and descriptions.
My System SpecsSystem Spec
16 Jul 2011   #3
BugMeister

Windows10 Pro - 64Bit vs.10547
 
 

don't know if this will help, but it looks a bit "techie"..

An update is not installed successfully when you try to install the update in Windows Vista and Windows 7

- don't proceed if you're not absolutely sure of what you are doing, though..
My System SpecsSystem Spec
.

16 Jul 2011   #4
xxxdannyxxx

Windows 7 Home Premium x64 SP1
 
 

Using system restore go back to before you first tried to install them then download/install one at a time.At least one of these four required installing on there own on my system.For future reference its always better to install updates a few at a time,or even one at a time to prevent problems like this.

Danny
My System SpecsSystem Spec
16 Jul 2011   #5
bru

Win 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by xxxdannyxxx View Post
At least one of these four required installing on there own on my system.
This happened to me with KB2532531 which was released on Tuesday. I installed it along with a few others, did the restart and figured everything was fine. Next day it appeared again in WU. Even though my status said it was installed succesfully looking at uninstall/change it was not listed. So I installed it again and this time it appears it has taken. Never had this happen before.

Not exactly what the OP is experiencing but it does appear there may have been a problem with at least one of the updates this week.
My System SpecsSystem Spec
17 Jul 2011   #6
BashirSabeel

Windows 7 Professional 64 bit
 
 

Thanks for the replying, the updates are KB2507938 (2.1MB), KB2532531 (406KB), KB2555917 (1.5MB) and KB2533623 (2.1MB). I have tried to do a system restore but it fails (see screenshot)


Attached Thumbnails
July Updates Problem-untitled.jpg  
My System SpecsSystem Spec
17 Jul 2011   #7
t-4-2

Windows 7 Home Premium 64-bit, SP1
 
 

Quote   Quote: Originally Posted by BashirSabeel View Post
Thanks for the replying, the updates are KB2507938 (2.1MB), KB2532531 (406KB), KB2555917 (1.5MB) and KB2533623 (2.1MB). I have tried to do a system restore but it fails (see screenshot)

Did you try to install the updates one at a time as suggested to you ?

If that still fails, suggest that you do the followings. These are just temporay remedies until you can really solved the problem.......

1. Change your Windows Update method to MANUAL.

2. Hide the updates for now until experts can tell you how to fix that.
Use this tutorial to hide the updates:
Windows Update - Hide or Restore Hidden Updates
Note : I must emphasize that hidding the updates is NOT a solution. Just tempaory measure.

3. Go to safe mode and do the system restore again. Make sure you pick the date BEFORE you tried the updates as your restore point.
How to go to safe mode :
Restart your computer > immediately and repeatedly tapping the F8 key until you see a black and white window. That is your safe mode > use the Up or Down arrow keys and select Safe Mode > now logon to your account and do system restore.

NOTE : I am no expert in Windows Updates. You'll have to wait for experts to tell you what to do with those updates you failed to install.
My System SpecsSystem Spec
17 Jul 2011   #8
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

Do manual download of KB's one at a time. Restart if prompted.

KB2507938
From evertything I find on Microsoft this is for Win XP.
No links to Vista or Win7.
Hide this update.
Tutorial to show you how to hide update. Here> Windows Update - Hide or Restore Hidden Updates

KB2532531
Try a manual download of this update. Click orange Download button. This is for 64bit which your specs show you have.
Click here> Download Details - Microsoft Download Center - Security Update for Windows 7 for x64-based Systems (KB2532531)

KB2555917
Manual download.
Download Details - Microsoft Download Center - Security Update for Windows 7 for x64-based Systems (KB2555917)


KB2533623
I can't find a download for this for Win 7 64bit.
It is for Bluetooth. If you don't have a bluetooth device used on your PC just hide this one for now.

Try to install the two I found and we can go from there.

Mike
My System SpecsSystem Spec
Reply

 July Updates Problem




Thread Tools




Similar help and support threads
Thread Forum
Not sure about doing KB2973351 of July Updates
If I read it right, I need either KB2871997 of May Updates or KB2973337 of July Updates. I have 2871997 in my Hidden list & 2973337 showed up in my July Optionals. I really don't want to have any problems installing 2973351 so which is my best bet of the other 2 to install 1st? :confused:
Windows Updates & Activation
July 8, 2014 Defender Update Problem?
I have Windows 7 Home Premium 64 bit on a partition on my Apple iMac. I now can't connect to the internet with Internet Explorer. It shows that I have a good network connection to my router but it now will not connect to the internet. Thankfully I can using my Apple Safari. I recently...
Windows Updates & Activation
No new Windows updates shown when 'search for updates' - Problem?
Hi, it seems like I get no more updates offered when I search for updates. My latest important updates are from 05.10.13. Since then I only get the same 42 optional updates shown. Shouldn't there be a few new ones (important and optional ones) since one month? Yesterday I read about the new IE11,...
Windows Updates & Activation
Problem after Windows Update of today (July 10, 2012)
Hi all, I have a problem after running the recent Windows Updates (on a Windows 7 Ultimate 32bit). The updates seemed to run OK, and prompted me to reboot the PC. But after reboot, I keep getting the following error message when I want to start any application (Outlook, File Explorer, ...) :...
Windows Updates & Activation
4th of July Weekend
For all you American's, everyone have a safe 4th of July weekend! I am leavin work today and probably won't be on the computer much (will be on a boat on the Mississippi River all weekend :)) Talk to y'all Tuesday!! ...
Chillout Room


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:43.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App