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Windows 7: Unable to install Windows 7 SP1

03 Aug 2011   #1
Trivedi

Windows 7 Home Premium 32bit
 
 
Unable to install Windows 7 SP1

Windows 7 SP1 (KB976932) was downloaded, by windows update. Now every time I restart my laptop, I get configuration failed error and the PC won't start.

I have tried uninstalling this update from control panel<view installed update..but every time after I restart my system this file comes in again and same error as mentioned above.

I have also tried system restore, to the point created while installing SP1 but it does not help.

Can someone please guide, me how do I get rid with this SP1 without a fresh install?

For time being I can only enter my laptop in safe mode!


My System SpecsSystem Spec
.
03 Aug 2011   #2
ratePV

Windows 7 SP1 x64
 
 

Hello Trivedi,

Have you tried verifying the Windows 7 files by using SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
03 Aug 2011   #3
Trivedi

Windows 7 Home Premium 32bit
 
 

Nopes, I will do that now and reply with results.
My System SpecsSystem Spec
.

03 Aug 2011   #4
Trivedi

Windows 7 Home Premium 32bit
 
 

again a blunder...it says there is a system restore pending..please reboot and perform scan again
My System SpecsSystem Spec
03 Aug 2011   #5
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

More information would have been helpful....

* When you noted the problem did you check in Event Viewer ?
Start - Event Viewer - Windows Logs - System & Application.
Always look for any red error messages relating to the SPI failed install..

*What is listed { as regards your problem} in Windows Update - View Update History?

*Clean out App data / local / temp.
Start - Run - type in %temp% - ok - organize - select all - organize - delete { note you may be asked to skip some - that is ok}



My System SpecsSystem Spec
04 Aug 2011   #6
Trivedi

Windows 7 Home Premium 32bit
 
 

Windows update>Update History
Windows 7 SP1 (KB976932) - Successful
Event Viewer - I checked the logs now, but can not find any error for SP1 installation. Most of the error of force shut down.
Temp- as suggested, I have cleaned the folder. However the problem still exists!

Please help
My System SpecsSystem Spec
04 Aug 2011   #7
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Link below with an uninstall procedure for SP1:

Quote:

Note
-
If you installed SP1 yourself, you can uninstall it.
However, if your computer came with SP1 already installed, it can't be uninstalled.
How to uninstall Windows 7 Service Pack 1 (SP1)
My System SpecsSystem Spec
04 Aug 2011   #8
Trivedi

Windows 7 Home Premium 32bit
 
 

Hi There,

That is correct, my computer did not come with win7 SP1 but it was done by windows update!

I have already tried uninstalling by the steps given in the above link, however each time I reboot my system..it starts configuring again..
My System SpecsSystem Spec
04 Aug 2011   #9
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Might be time to think of a more radical approach.
Two links included for your consideration...


Clean Install Windows 7

Repair Install
My System SpecsSystem Spec
04 Aug 2011   #10
Trivedi

Windows 7 Home Premium 32bit
 
 

Do you think there is no other way except repair or clean install?

I mean, I am trying to figure out where is the backup file or something.... stored which initiate the installation of SP1 each time I restart....
My System SpecsSystem Spec
Reply

 Unable to install Windows 7 SP1




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