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August Windows Update corrupts dlls/netframe?
I hope someone is still watching this
Home Premiunm 64 bit SP1 on Dell XPS 8300 (with problem) and Dell Inspiron (updates installed fine)
I have the same problem from the August updates but the suggested updates, KB2533523, KB2468871, KB2539636 all end with a Fatal Error.
The log is attached. (all three are the same in the error section) I have been working with MS and all of their suggestions on fixing Windows Update have failed also.
The three here ended with Error=2502 and Error=2503
I am signed in as the hidden admin to have all rights.
If anyone has any ideas it would be greatly appreciated.
As a former QA analyst I have and two (I think) very important clues for someone who knows Net Framework and Windows 7 update process better than I.
1. Is Net Framework there or is that what failed in the August restart?
My trail----
msconfig (doing a clean boot)
hide all Microsoft Services
Microsoft .NET Framework NGEN V4.0.30319 x86 AND x64 do not get hidden and the 'Manufacturer' is listed as UNKNOWN
Go to services
the V4.0.30319 x64 and x86 are there, delayed start, both stopped, both logon as local system account
the V2.0.50727 x64 and x 86 are both disabled.
Since the manufacturer is unknown it would seem to me partial failure during update lost some subset of needed data.
so
2. I run sfc /scannow to find corrupted dlls that sfc cannot fix.
msdaosp.dll V6.1.7601.17514
member file cannot be reapaired, source file in store also corrupted
odbccp32.dll V6.1.7601.17514
member file cannot be reapaired, source file in store also corrupted
jsproxy.dll V8.0.7601.17601
member file cannot be reapaired, source file in store also corrupted
odbctrac.dll V6.1.7601.17514
member file cannot be reapaired, source file in store also corrupted
odbcjt32.dll V6.1.7601.17514
member file cannot be reapaired, source file in store also corrupted
SO.......
Can I resolve 2503 and 2502 errors from these Net Framework self installs?
Go get the dll's from my other dell, drop them in and then let sfc.exe fix it?
Please help me out if you have any ideas.
Tried every update fix approach in the KB already.
I hope someone is still watching this
Home Premiunm 64 bit SP1 on Dell XPS 8300 (with problem) and Dell Inspiron (updates installed fine)
I have the same problem from the August updates but the suggested updates, KB2533523, KB2468871, KB2539636 all end with a Fatal Error.
The log is attached. (all three are the same in the error section) I have been working with MS and all of their suggestions on fixing Windows Update have failed also.
The three here ended with Error=2502 and Error=2503
I am signed in as the hidden admin to have all rights.
If anyone has any ideas it would be greatly appreciated.
As a former QA analyst I have and two (I think) very important clues for someone who knows Net Framework and Windows 7 update process better than I.
1. Is Net Framework there or is that what failed in the August restart?
My trail----
msconfig (doing a clean boot)
hide all Microsoft Services
Microsoft .NET Framework NGEN V4.0.30319 x86 AND x64 do not get hidden and the 'Manufacturer' is listed as UNKNOWN
Go to services
the V4.0.30319 x64 and x86 are there, delayed start, both stopped, both logon as local system account
the V2.0.50727 x64 and x 86 are both disabled.
Since the manufacturer is unknown it would seem to me partial failure during update lost some subset of needed data.
so
2. I run sfc /scannow to find corrupted dlls that sfc cannot fix.
msdaosp.dll V6.1.7601.17514
member file cannot be reapaired, source file in store also corrupted
odbccp32.dll V6.1.7601.17514
member file cannot be reapaired, source file in store also corrupted
jsproxy.dll V8.0.7601.17601
member file cannot be reapaired, source file in store also corrupted
odbctrac.dll V6.1.7601.17514
member file cannot be reapaired, source file in store also corrupted
odbcjt32.dll V6.1.7601.17514
member file cannot be reapaired, source file in store also corrupted
SO.......
Can I resolve 2503 and 2502 errors from these Net Framework self installs?
Go get the dll's from my other dell, drop them in and then let sfc.exe fix it?
Please help me out if you have any ideas.
Tried every update fix approach in the KB already.
Like lots of others I have problems since the August 9th Updates. Below is last correspondence with MS tech suuport, now on 8th day.
If anyone here is good at CBS and CheckSUR logs maybe you can skip to the end. Windows update log too large to upload but I can reduce and uplad if needed.
BACKGROUND
This may be long but as an old IT guy from programming early years on IBM System 36 to later on AS/400, QA Manager, Ops later on, I don't want to leave something out.
Two Dell PC's run my business. The XPS 8300 is the one with issues after update. The Inspiron is just a backup but for license issues doesn't contain my three critical business softwares, so a clean install is my last resort. But data is three places one backed up close to real time, 2nd hard drive and Carbonite is #3.
Ran Windows Update on Inspiron, all OK.
Ran Windows Update on XPS, hung at reboot, did not touch for over an hour just in case, but no sound, no lights, screen on Windows logo. Call my MS business support person.
Start Up Repair could not repair
All System Restore Points failed and rooled back.
After several hours called it a night and in the morning booted up fine, but
And so we go into the last correspondence with MS Support in Update Dept, but I think I need to be somewhere else, perhaps .Net Framework (you'll see below)
- all users gone except my admin CRIOffice
- click on main business software and Installer for Roxio CD burner starts and so does the business software. Cancel Roxio, comes back, cancel again, goes away, but business software loads and works perfectly.
- Troubleshooters don't work
- Control Panel cannot see,create or modify and users
- Some programs like WMovie Maker do not start.
- Event Viewer loads and reports seemingly accurate data, but click on anything an error occurs and shuts down Event Viewer.
- Tried startup repair from disk, could not fix
- Tried System Restore again, thought I had lost her but the miracle, 'rollback failed' message but it's a lie, happened again.
- Tried every MS technique to fix updates, they failed the first time and ever since with Err 8000FFFF and sometimes Code 643 but only 20% of the time and with no pattern.
- Only technique that did not 'fail' was sfc /scannow but it found 5 corrupt dll's it could not fix.
- Tried a repair install, got to the end (twice) had to roll back, failed at 100%. (But this was before I found permissions for SYSTEM and Admin were gone on Windows Installer Folder and subs, have not tried since)
Subject: xxxxxxxxx Microsoft Online Support
Windows Certificate of Authenticity direct from Dell on new PC built 5/2011 purchased 6/2011
Windows7 Home Premium 64 bit with SP1
Hi R,
I still cannot update and there are new updates showing up that also fail, but I think there are several pieces of info that will help you solve this along with the attached logs which seem to indicate what is happening. Important points I have bolded.
I hope this will help you and the MS team help resolve this for me and many thanks in advance for your help.
I had tried all of your steps last week from researching the support site. I did everything over again following the order you sent exactly. Since everything failed from my admin account last week I revealed and then ran your list from the Hidden Admin account
Where different I noted what succeeded or failed on the admin versus the hidden admin accounts.
Step 1. Selective Start Up / Disable Internet Security / Clean Boot
Selected “Hide All Microsoft Services”
BUT MS .Net Framework NGEN V4.0.30319 x86 AND x64 were still visible.
Manufacturer Column “Unknown” instead of Microsoft
Checked my other PC and it shows Microsoft as the Manufacturer of .Net Framework V4xxx
(The PC with the Windows Update problem is a Dell XPS 8300, I have a Dell Inspiron 546 also manufactured in May of 2011 that is running the same W7 Home Premium 64bit SP1 to look at for reference, but all Windows Updates have been applied successfully)
I tried running all of your steps first with both the x64 and x86 V4 net framework services running even though they were not listed as Microsoft and then again with them disabled, since they showed when Hide All MS Services was selected. The results did not change.
Step 1 - Success with anomaly noted
Step 2 – Run System Update Readiness Tool
Step 2 – System Readiness Tool Completed Successfully / Attempt to Install Updates Failed with Error 8000FFFF and Code 643
Step 3A – Run Windows Update Troubleshooter
Step 3A – Failed – Troubleshooter Couldn’t Identify Problem (View Details is BLANK)
It suggested running the other troubleshooters to attempt to resolve the problem. All other Troubleshooters returned “A problem is preventing the troubleshooter from starting” with Error Code 0x80070005
Step 3B – Run Default Troubleshooter to fix Windows Updates Components
Step 3B – Failed – Details show Error 2503 and 2502
Step 3C – Run Aggressive Troubleshooter to fix Windows Updates Components
Step 3C – Failed – Details show Error 2503 and 2502
Step 4 Use SFC /SCANNOW from Elevated Command Prompt
SFC Details with my original support request were the same but if you need a copy I can send it.
Step 4 – Failed - SFC was unable to fix the following dll’s.
· Jsproxy.dll
· Odcbcp32.dll
· Odbctrac.dll
· Odbcjt32.dll
· Msdaosp.dll
SFC details.txt states dlls could not be Repaired or Reprojected and that the source file in store is also corrupted.
After your document instructions:
I researched Errors 2502 and 2503 and discovered my Windows Installer File had changed so that SYSTEM and the Hidden Administrator (S-1-5-32-544) only had Read and Execute permission to the folder and subfolders,
I changed the permissions and checked the registry permissions also (they were fine).
Then I did the following.
Step 1 – Ran Default Troubleshooter to fix Windows Updates Components
Step 1 – Completed Successfully
Step 2 – Ran Default Troubleshooter to fix Windows Updates Components
Step 2 – Completed Successfully
Step 3 – Did not use Windows Update but individually download directly from support the .Net Framework V4xxx updates, since I thought the problem with the “Unknown” manufacturer in msconfig was a clue something was wrong with V4.
I had tried a direct download from Microsoft before contacting support and all ended with Error 2502 and 2503
I ran these directly from Microsoft DL Center
NDP40-KB2468871-v2-x64
NDP40-KB2539636-x64
NDP40-KB2533523-x64
All completed the download, unpack and began the install. All three returned a fatal error with a Code 643. (Error = 0x80070643)
I have attached the three logs.
I then ran SFC again and it returned the same report again with the same exact problems.
I also am attaching the CBS, the CheckSUR and CheckSUR.persist logs.
ANYTHING would be a help. All of my data is backed up three different ways but since I lost a motherboard just 2 months ago and had to spend two full weeks here reinstalling the business software packages I am hoping to be able to save this without having to do software reinstalls.
Thank you again, Elmo