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Windows Security Hotfix KB2559049 not downloaded by Windows
I was alerted by a Belarc Advisor report that I was missing the important security hotfix KB2559049. This is a little strange, since Windows update seems to work without any problems.
I then went and tried to manually apply the correct version (Windows 7 64 bit, IE9) of the update (Download Details - Microsoft Download Center - Cumulative Security Update for Internet Explorer 9 in Windows 7 x64 Edition (KB2559049)) but the update would not run, giving the message ”This update is not applicable to your computer”.
I have submitted a support request to Microsoft, but response time has been very slow in part due to the time difference between India and North America and days off by the support persion.
I thought I would post the details here in case someone has encountered and resolved a similiar problem.
To summarize all of the different things I have tried so far –
1. Regular installation of update using windows update – update not selected
2. Manual installation - error message ”This update is not applicable to your computer”
3. Manual installation after clean boot - same error message ”This update is not applicable to your computer”
4. Manual installation after disabling Microsoft Security Essentials - same error message ”This update is not applicable to your computer”
5. Checked Windows files with SFC /scannow – no problems found
6. Checked for any other programs that may be causing a problem – none found
7. I have also tried the Microsoft Fixit center – it says it found an issue, prompted me to apply the fix to “Repair Windows Update Components – Windows Update Components must be repaired”. I clicked next to apply the suggested fix and received a message that the problem had been fixed. This had no effect - same error message ”This update is not applicable to your computer”
8. I tried downloading the fix and installing it manually from my hard drive - same error message ”This update is not applicable to your computer”
If anyone has any suggestions I would be grateful to hear them.