Cannot turn WIndows Update on

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  1. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #11

    and where do those options appear?
      My Computer


  2. Posts : 30
    Windows 7 32-bit
    Thread Starter
       #12

    In the Boot menu, which is accessed by pressing F12.
    I also made a CD with the sweeper tool, and while it boots, the program fails to start:
    "Microsoft Standalone System Sweeper cannot be started. Please contact support. Error code: 0x8004cc05".
      My Computer


  3. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #13

    That means you did not perfectly follow the directions I gave.

    Start over and this time follow each and every step precisely.
      My Computer


  4. Posts : 30
    Windows 7 32-bit
    Thread Starter
       #14

    I was able to get the CD to work. I had to disable the floppy drive (which I don't even have) on the BIOS and Device Manager.
    The Sweeper found one virus, and now Windows Update is ON, but when I open it, I see a blank, unresponsive window.
      My Computer


  5. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #15

    Yonyz,


    The results of System Sweeper will be in:
    \Windows\Standalone System Sweeper\Support as one or more files with a LOG extension.

    Attach those files to your next post please.
      My Computer


  6. Posts : 30
    Windows 7 32-bit
    Thread Starter
       #16

    The file infected is dvm.dll, which belongs to the game Chronicles of Riddick: Assault on Dark Athena (it's a cracked file, which could be the reason the Sweeper thinks it's a virus).
    Cannot turn WIndows Update on Attached Files
      My Computer


  7. Posts : 968
    Windows 7 Ultimate x64
       #17

    yonyz said:
    Thanks, but that didn't help. Same problem as before. BTW, are you using Windows 7 as well? If yes, I'd like to know a bit about your theme.
    The themes are by Hyperdesk this particular one is called DarkMatter Subspace.

    Hyperdesk: The ultimate desktop themes for Windows 7, Windows Vista, Windows XP, skins, icons, wallpapers, widgets, desktop themes for Disney, Pixar and Star Trek, themes for the PlayStation 3, PlayStation Portable and more!

    I do change themes quite regular using third party themes from Mr. Grim and others as well which take a little bit of install knowledge if your into that stuff..as for that cracked file are you not able to get rid of it?
      My Computer


  8. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #18

    (it's a cracked file, which could be the reason the Sweeper thinks it's a virus).
    Threat Name:VirTool:Win32/Obfuscator.XZ
    came 'packed' with Program Files (x86)\GOG.com\Beyond Good and Evil\gogwrap.exe->(UPX)
      My Computer


  9. Posts : 30
    Windows 7 32-bit
    Thread Starter
       #19

    No, that BGE file is not cracked. It's a Good Old Games package. No way they would put a virus inside it.
    The infected cracked file is called dvm.dll, and belongs to the Riddick game. And I did quarantine the file, but now Windows Update is off again.

    Honestly, I don't think it's a virus. My brother messed with the networking services a few weeks ago, trying to get sharing to work between two Windows 7 computers, though he didn't succeed at that.
      My Computer


  10. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #20

    run the system file checker.
    SFC /SCANNOW Command - System File Checker

    Believe us. The file is infected.
      My Computer


 
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