Windows Activation

JamesMaltby · 26 Aug 2011

I bought Windows 7 Home Premium. Installed Win732, actually reformatted last night, and this is a legit copy, I paid $300 for this or somewhere around that... but this reformat I am having problem... I am getting this every hour..View image for the error I am getting..

karlsnooks · 26 Aug 2011

James,
Welcome to SevenForums.

What version of Win 7 is currently installed on your system?

WINVER.EXE will tell you.

What did you buy for ~$300?

Where did you buy the illegal version?

Did you buy a dvd?

compare that dvd physically to a win 7 dvd at a known reputable dealer.

Where was the Product code that you had to enter?

What I'm saying is you most probably have an illegal version.

Go back to where you bought the CD.DVD and best in the accompanyment of a representative of the police and ask them to refund/replace or demonstrate to you that the software is installable.

Golden · 26 Aug 2011

Hi James,

Please run this tool, then copy and paste the contents back here in a reply, and I'll ask Bill2 to have a look at this for you.

http://go.microsoft.com/fwlink/?linkid=52012

Regards,
Golden

JamesMaltby · 26 Aug 2011

I have

Windows 7 Home Edition

32 bit.

it cost me around $250-$300 canadian.

I bought it from "Futureshop"

I've had this a bit now, I've used it before, but I've never got this error...

it was a DVD yes, with both 32 and 64 bit dvd in the case.

as far as product code, are you asking for the serial? if so, I don't feel comfortable entering it here, unless its in private.

Golden · 26 Aug 2011

Hi James - please see my post above.

Regards,
Golden

JamesMaltby · 26 Aug 2011

Code:

 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-RTVX3-CWXQJ-W7TRK
Windows Product Key Hash: wrv0eZxcZm12gEi43jYi5UWNu68=
Windows Product ID: 00359-113-4200492-85318
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {8E537E25-941C-480D-93A7-91F3E3E184EE}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7600.win7_gdr.110622-1503
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
 
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
 
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
 
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
 
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
 
File Scan Data-->
 
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8E537E25-941C-480D-93A7-91F3E3E184EE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-W7TRK</PKey><PID>00359-113-4200492-85318</PID><PIDType>5</PIDType><SID>S-1-5-21-3914937782-3153767215-3822664655</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>KT372AA-A2L A6518F</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.17 </Version><SMBIOSVersion major="2" minor="4"/><Date>20080423000000.000000+000</Date></BIOS><HWID>20B93607018400F8</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
 
Spsys.log Content: 0x80070002
 
Licensing Data-->
Software licensing service version: 6.1.7600.16385
 
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-113-420049-00-4105-7600.0000-2382011
Installation ID: 015230040643541332378635507246682372373112900484387913
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: W7TRK
License Status: Initial grace period
Time remaining: 41880 minute(s) (29 day(s))
Remaining Windows rearm count: 3
Trusted time: 26/08/2011 10:47:51 PM
 
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:26:2011 20:03
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
 
 
HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAEAAQADAAAAAQABAAEAeqhkaxbtkgDmWzq8eKRu5GA+7429fgJKyPQ=
 
OEM Activation 1.0 Data-->
N/A
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-CPC
FACP HPQOEM SLIC-CPC
HPET HPQOEM SLIC-CPC
MCFG HPQOEM SLIC-CPC
SSDT HPQOEM SLIC-CPC
SLIC HPQOEM SLIC-CPC

Golden · 26 Aug 2011

Thanks James - I've asked Bill2 to look at this, so keep an eye out for his post.

Regards,
Golden

JamesMaltby · 26 Aug 2011

Thanks again... yeah I really don't understand.. I'll admit, I've had illegal copies before of win7 and I've never seen this, now I've had this legal copy for 3-4 months, and my 2nd format, and this is the very first time I've had this error pop up.. and it happens once per hour..

The learn more online "details" has a download on microsoft.com I can download to analyz it all, and fixes it.. but I'm still getting this..

Bill2 · 26 Aug 2011

This error is usually caused by a file mismatch that makes the licensing system think ceratin system files have been tampered with. Your mgadiag though does not report anything under "File scan". Theres no definitive solution, let me suggest a few things you should try:

1) Avast antivirus is often a culprit in these cases. If you have avast (or maybe mcaffee also), try changing to a different AV.

2) Try re-entering the product key.

Product Key Number - Change

3) Run a sfc scan, that'll fix any corrupted system files.

SFC /SCANNOW : Run in Command Prompt at Boot

4) Also download Malwarebytes free and run a full scan.

After doing all this, reboot and check.

JamesMaltby · 26 Aug 2011

Thanks, I'll try those... Ya I "did" download an anti-virus program via torrent, and this is when all this started to happen.. could it easily be a virus due to the anti-virus I downloaded?