Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 64 bit (Home?) stalled on update

02 Sep 2011   #1
JillBaker

Windows 7 64bit
 
 
Windows 7 64 bit (Home?) stalled on update

On restart Windows Updates started installing. Has been sitting at update 47 of 111 for over 5 hours. Laptop has gone into screen saver, but has been running entire time.

I completed an HP System Restore about a week ago and downloaded all the Windows Updates at that time so should be coming from a pretty clean system.

HP recommended System Restore because laptop so slow at times as to be almost unusable and Hard Disk checked OK. Has been working well since then.

Programs whaich had been open were Norton 360, Microsoft Office 2010, Thunderbird Mail, Internet Explorer and Quicktax 2004. All were closed manually prior to restart. The restart was required as I had just entered the key code for Quicktax 2004. This was a program that I had not previously installed on Windows 7. No idea if this could cause a conflict with the update - just throwing out information that might be relevant.




My System SpecsSystem Spec
.
02 Sep 2011   #2
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

You are probably best to reboot the machine, tap F8 key to get to system recovery options , and do a system restore to a point before the updates.
My System SpecsSystem Spec
02 Sep 2011   #3
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Hello Jill, welcome to Windows Seven Forums.

If you are installing updates in fully-maximised mode and the install hangs, it pays to check if there is some sort of prompt hidden behind the maximised window.

IE9 is notorious for this as shortly after the download starts a prompt will pop up asking if you want to install it, but the prompt is always hidden behind the window that has the focus.

An update can also stall if another update is in the process of being installed at the same time.

Rather than try and install 111 updates all at once you'd do better to install them in smaller batches - Net Framework updates will very often fail if they are being installed as part of a large batch of updates.

Other than that, a system restore as suggested by SIW2 is probably your best bet.
My System SpecsSystem Spec
.

04 Sep 2011   #4
JillBaker

Windows 7 64bit
 
 
Thanks for the help; order of installing updates

Thank you both for your assistance. I had to power off to restart, but seems to have recovered without need to use system restore

I was set up to "install updates automatically". I have changed to "Let me choose when to install".

If there are a lot of updates is there any need to install in sequence?

Or should I group by type?


Should I resubmit this question with a new title?
My System SpecsSystem Spec
05 Sep 2011   #5
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Grouping by type won't do any harm as won't installing a few at a time.

It can be a bit more time consuming, but if you highlight each update in turn you should see an explanation of what they are for on the right-hand side of your screen.

If there are any updates you don't want, just right-click them and choose Hide then you won't be offered them again.
My System SpecsSystem Spec
05 Sep 2011   #6
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Probably best to install a few at a time.

If one of them is KB982018 you might be better leaving that till last.
My System SpecsSystem Spec
Reply

 Windows 7 64 bit (Home?) stalled on update




Thread Tools




Similar help and support threads
Thread Forum
Win 7 Ultimate "Configuring Windows Updates" stalled at 15%?
HI, My Dell auto downloaded 88 updates yesterday AM when i shut down my pc. On reboot, it started configuring the updates but stalled at 16%, i left it for about 8 hrs and it never moved from the 16%. I forced shut down the PC, but again on restart, it started the Configuring updates and says,...
Windows Updates & Activation
Windows 7 Home Premium Update
Has Microsoft really messed up the Windows update in 7 Home Premium or is it the image files downloaded from here: I have my key, but no disk and these people advertise themselves as a Digital River mirror. Every time I install with their ISO I have big problem with Update. I'm wondering if...
Installation & Setup
Windows install stalled , laptop not booting.
Hi guys! I recently decided to format my hard drive and install windows 7 again, I burnt an ISO to disc and started install . After coming to the format drive screen I started format during the process I lost power and laptop turned off. Now the problem is that when I try to reboot and...
Installation & Setup
Can't update Windows 7 Home Premium 64 bit
Hi. Whenever I try to update my laptop, it always gets stuck on "Installing 1 of 22". It's happened for about 2-3 years now and I hope now since I've finally registered an account and telling people on sevenforums.com about this, I can update my Windows. Computer Information: Manufacturer:...
Windows Updates & Activation
Windows resume loader stalled
Hi - I hope someone could assist me please My computer starts to load out of hibernation but gets stuck on a black screen with "last attempt to resume the system failed,do you want to resume again? "Continue with resume" and "delete restoration data and proceed to system reboot" are the two...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:14.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App