Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Update anomaly

18 Oct 2011   #21

Windows-7 ult x32 + SP1

When downloading from your link, it brought in some nasty that my machine picked up on. I can't recall exactly what it said, as I clicked 'clean up'.
I did use a similar item, & the O.S keys are different - but then they would be.
The machines came from different places.

My System SpecsSystem Spec
18 Oct 2011   #22

MS Windows 7 Ultimate SP1 64-bit

True, but the program is clean. This has been a problem with this program since day 1, that is, the program is reported as a bad guy but isn't.

I use the program myself.

What you can do is run SIW, the link is in my sig, or you can run the Belarc Security Advisor-which is always good, since the pgm let's you know which MS updates are missing.

Belarc Advisor - Free Personal PC Audit
My System SpecsSystem Spec
19 Oct 2011   #23

Windows-7 ult x32 + SP1

Thanks again Karl,

There is a list of updates in the update history. It also tells us the importance & which files 'failed'.

This machine constantly fails:
KB 2310138 Def Update Optional
I.E 9 Optional


However, I downloaded Belarc & done an initial scan. It does come up with a lot of info. All I need now, is the knowledge to decode that info – please.

In the missing files bit:
All required security hotfixes (using the 10/11/2011 Microsoft Security Bulletin Summary) have been installed.

Hotfixes from Microsoft Update (agent version 7.5.7601.17514) install automatically. Last install: 15/10/2011 15:32:56, download: 15/10/2011 15:32:20, check: 19/10/2011 08:45:04.

My System SpecsSystem Spec

19 Oct 2011   #24

MS Windows 7 Ultimate SP1 64-bit

Go view your update history,
that kb is for the Microsoft Security Essentials definitions.

Do you have a long list of failed updates for MSE definitions?

To view your history, you can:
Control Panel | Windows Update | click on View update history (next to date of the last time you installed updates)

Are you using any av or firewall software in addition to MSE?

The repeated failure of MSE definition updates is a matter of grave concern.
My System SpecsSystem Spec
19 Oct 2011   #25

Microsoft Community Contributor Award Recipient


Re: repeated failures of MSE updates.
If a previous antivirus or antispyware was previously on the machine(s) in question, and if they were uninstalled using Control Panel > Programs and Features, there might be some files left behind that prevented a good install of MSE and subsequent updates. Many antimalware companies have their own uninstallers and these should be used to clean out any remnants.

Security Software | Uninstallers

If this is a non-issue I apologize for jumping into this thread.
My System SpecsSystem Spec
19 Oct 2011   #26

MS Windows 7 Ultimate SP1 64-bit

A good point. I'm waiting to hear what is says about what is installed. I failed to ask what had been installed.

Ive used Autoruns to first disable and then remove startup entries before from unruly programs as I view such to be a form of malware.
My System SpecsSystem Spec
19 Oct 2011   #27

Windows-7 ult x32 + SP1

Thanks guys,

The machine was built just after Christmas this year with all new parts. MSE has been on there ever since, along with Comodo F.W & S.Cleaner. I then added my old favourite: Malwarebytes.

Karl: The KB that I gave seems to be the only one that constantly fails - on this machine - apart from the IE9.
Upon double checking, I now see that the same KB number has been Successful on many occasions, & Fails on others, until I see the Definition numbers. The same KB has different Def’s.
Having said that, some of them that were successful some time ago, are being re loaded, for eg: (Definition 1.113.1445.0) has re loaded several times. So what I thought was a single file -KB2310138- failing, it seems that I do have several Definitions failing within that KB.

Marsmimar: Don't apologise for trying to help.

I would like to get IE9 up'n'running, although Win-8 will contain IE10. I'm tempted to try a beta version (Win-8) on my laptop (win-7 ult 32bit) - which has its own update anomaly.

(I was rather hoping that both machines have the same fault, as they both won’t update a couple of – different – files; the lappy won’t update SP1 & KB2515325. I’ll put up another post when I have the desktop sorted.)
My System SpecsSystem Spec
19 Oct 2011   #28

MS Windows 7 Ultimate SP1 64-bit

100% remove Comodo.

Only run Malware once every blue moon. In other words, do not leave it on at all times but run it only when you have reason to believe that somehow, someway malware got past MSE.

Do both of those things.

I know that you want to get Ie9 running but to me, the fact that there have been MSE install failures is much a much more serious matter.

After both removing Comodo and disabling MalwareBytes, then reboot your computer and go to Windows Update and see if you can successfully update MSE.
My System SpecsSystem Spec
19 Oct 2011   #29

Vista Home Premium x86 SP2

Quote   Quote: Originally Posted by niemiro View Post
Hello Tommy!

If you want to deal with two computers at once, feel free to create a separate thread in this same sub-forum, and we can do that, however, as has already been agreed, please no logs from your Desktop computer in this thread :)

Firstly, please run the System Update Readiness Tool: Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2

Now please copy the C:\Windows\Logs\CBS folder to your Desktop, right click on it > Send to > Compressed (zipped) folder, and upload the new file which is created on your Desktop here.

Thanks a lot!

Hello Tommy,

Can I please re-quote this post? A slight change. You may post both, but make sure that they are clearly and correctly labelled between the two machines. I will check to make sure that they have not been mislabelled before attempting any fix though.

Thanks a lot!

My System SpecsSystem Spec
22 Oct 2011   #30

Windows-7 ult x32 + SP1

Thanks again guys,
I uninstalled Comodo & MWB completely (Is Comodo recommended by anyone ? The guy that set-up my system swears by it.)
I ran Scannow 3 times on the trot.

I now have managed to download IE9 - yooo reeka.

In high spirits I tried the very same thing on the laptop - expecting the same result - but,,,,,,
it made no difference. This one is obstinate about downloading SP1. The symptoms are pretty similar to the desktop, but with the different file.

Shall I start another post – although I think this one covers just about everything,,,,, unless you know better ?

Many thanks
My System SpecsSystem Spec

 Update anomaly

Thread Tools

Similar help and support threads
Thread Forum
Start Menu Anomaly
Hello- OK, so my Windows 7 Professional SP1 x64 machine has learned a new trick all by itself. I have the machine set-up to go to sleep after an hour of inactivity. Works good!... However, when I tap the keyboard space bar to awake, my Start Menu is open. It seems to be a random thing,...
General Discussion
WU w/IE10 Anomaly
On 2013.03.12 (yesterday) my computer informed me of many updates available. I installed them, all save one were successful. I was unable to identify the culprit update, so I sys. restored and re-installed them one at a time. The last one was IE 10 and required a restart. When my desktop was...
Windows Updates & Activation
ObjectdockFree Anomaly??
I have only one app, the weather, on this dock. When I position it to the right side(center) the dock appearance is not like when I place it along the top(center). What can I do so it appears minimal like when it is on top? thank you. TOP...
No Sound Anomaly
I'm curious about this: Yesterday, no sound. Windows built-in trouble shooter found no problem. Rebooting fixed whatever it was that was preventing sound. Any idea(s) as to what may have caused this anomalous behvior?
Sound & Audio
Permissions anomaly
I've hooked my old C drive up to an external dock and am transferring files to my new machine. What I don't understand is why the new machine sees my old Documents and Settings hierarchy (it was Win XP) as protected. It keeps telling me that I need Administrator authority to delete them. But I...
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:10.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App