System hangs on shut down after power loss during update installation


  1. Posts : 9
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    System hangs on shut down after power loss during update installation


    I had a power loss while installing a windows update about two months ago. Ever since then my system will hang either on logging off or shutting down.
    I have tried making a new user (No Help)
    it hangs in safe mode also.
    I also do not have a list of prior updates in control panel since this problem.
    The system works fine other than that.

    System is DELL studio xpx 1640 x64
    win 7 home premium

    thanks in advance...
      My Computer


  2. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #2

    TTRON said:
    I had a power loss while installing a windows update about two months ago. Ever since then my system will hang either on logging off or shutting down.
    I have tried making a new user (No Help)
    it hangs in safe mode also.
    I also do not have a list of prior updates in control panel since this problem.
    The system works fine other than that.

    System is DELL studio xpx 1640 x64
    win 7 home premium

    thanks in advance...
    TTron,
    Welcome to SevenForums.

    To better help us to better help you, please:
    Update your SevenForums System Specs
    User CP (3rd item in the top menu bar) |
    Your Profile | Edit System Spec
    (left-hand column)

    To gather info, use SIW or Speccy or System Info

    Add the word laptop or desktop or netbook to the
    “system manufacturer” block, for example,
    Toshiba Satellite L305D notebook.

    Provide full windows version info, for example:
    MS Windows 7 Ultimate SP1 64-bit

    Use the “Other Info” block for Optical Reader,
    Mouse, touchpad, wifi adapter, speakers, monitor, etc

    Scroll down and click on the SAVE CHANGES button
      My Computer


 

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