Error 80073712 when installing SP1


  1. Dianepa60
    Posts : 1
    windows 7 Home Premium 64 bit
       New #1

    Error 80073712 when installing SP1


    I have been trying to install SP1 since Apr 2011. I keep getting the error 80073712. I have been able to install all of the other updates.
    I have downloaded and run system readiness tool.
    I have run troubleshooting/fix problems with windows update
    I have run sfc/scannow.
    I have run MS Fixit as well.

    I seem to have a corrupt manifest file. My laptop came windows 7 loaded so I only have recovery disks and a recovery partition. I don't want to have to do a complete recovery and have to install all my software again.

    Here is the message in the checksur file. Can anyone help?

    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.21645
    Package Version 13.0
    2011-09-26 14:34
    Checking Windows Servicing Packages
    Checking Package Manifests and Catalogs
    Checking Package Watchlist
    Checking Component Watchlist
    Checking Packages
    Checking Component Store
    (f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7600.16444_none_94713718e71db047.manifest wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7600.16444_none_94713718e71db047
    Summary:
    Seconds executed: 845
    Found 1 errors
    CSI Manifest Failed Catalog Check Total count: 1
    Unavailable repair files:
    winsxs\manifests\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7600.16444_none_94713718e71db047.manifest
    Last edited by Dianepa60; 27 Sep 2011 at 10:47.
      My Computer
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  3. JonScaife
    Posts : 6
    Windows 7 x64 SP1
       New #2

    You need to find another PC running the same version of Windows and copy a file from it...
    Take a copy of the file
    %windir%\winsxs\Manifests\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7600.16444_none_94713718e71db047.manifest
    copy it to %Windir%\Temp\CheckSUR\winsxs\manifests\ on the problem PC
    Rerun the system update readiness tool
    That should fix it
    A full guide is at Fix Windows Update or Service Pack error 80073712 - DIY Media Home
      My Computer
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