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#11
damn, i hoped that mite do it. im about out of suggestions i will flag it up to some real pros and see if we can get it sorted.
damn, i hoped that mite do it. im about out of suggestions i will flag it up to some real pros and see if we can get it sorted.
Are you sure that you are talking about the correct tool?
In any case, have you been installing all other updates?
There are still more steps that can be taken, but I'm hoping that a couple of the big guns step in here soon. They are extremely experienced at dealing with update problems.
Hello!
In that case, let's take both the CBS.log and the CheckSUR.log now, so that I have the the CBS.log should I need it :)
Please copy the C:\Windows\Logs\CBS folder to your Desktop, right click on it > Send to > Compressed (zipped) folder, and upload the new file which is created on your Desktop here.
Thanks a lot!
Richard
Couldn't upload...it's a 13mb file, so I uploaded to my server:
http://www.bigmacktrucks.com/CBS.zip
Hope you can figure it out...seems to be a lot going on in there!
Hello!
While it is always a danger that even a compressed CBS folder is bigger than the allowed limit, in reality it very rarely happens. You are the first this year for this forum under my watch :)
There is however some bad news. You seem to have in excess of 50 corrupt for missing system files, and before running the System Update Readiness Tool, you had in excess of about 135 missing or corrupt files.
Before we try anything, can you please download Sea Tools for Windows: Sea Tools for Windows
and run a SMART test if available (< 1 minute), a short self test (< 5 minutes), and a long self test (several hours), and report back with the results. This tests your hard disk to see if it is dying.
Thanks a lot!
Richard
Ok, one thing I noticed that is strange is that the Sea Tool is listing two drives when I know I only have 1, is this normal? See screen cap...
I am running the tool now but it has already passed the first short check on both of the drives listed at the top.
Won't hurt anything as far as the test is concerned, but when test finishes:
Go into the bios and make sure the disk doesn't show up twice there.
Check the wiring between disk and motherboard.
Running long test now...all the others have passed!