Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Error Code 64C

15 Oct 2011   #1
iRHardcore

Windows 7 Ultimate 32-Bit (Build 7600)
 
 
Error Code 64C

When I am given the option to update, I am able to choose between one important update (see print screen 1) and two optional updates.

Seeing as the optional ones are not needed, I attempt to install the important one only to be greeted by an installation set-up box (see print screen 2). Seeing as I don't know where the .msi is located, I cancel the installation box and I'm then greeted with the error 64C (see print screen 3).

I'm unsure as to whether or not the fact Windows cannot find the update installation file, or whatever it is, is having an effect on whether or not the error occurs.

Have any of you guys encountered this issue, or do you know a resolution for it?

Many thanks, Joe.




Attached Images
Error Code 64C-30907915cdf7039c601f09e06bd649a2.png Error Code 64C-d13895d3263cf50187d7cca2705c5b64.png Error Code 64C-e292b9d75e5131c88e12901b566dbdd3.png 
My System SpecsSystem Spec
.
15 Oct 2011   #2
Corazon

Windows 7 Professional SP1 32-bit
 
 

Since this update is for MS Silverlight, I would just uninstall Silverlight completely and then download a fresh copy to reinstall it.

If you can't uninstall it, download a new copy anyway and run it as if you were going to install it - it might then give you the option to repair or remove it (in that case, just let it repair itself).

After that, let Windows Update look for new updates and if it offers you the security patch for Silverlight again, this time it should work.
My System SpecsSystem Spec
16 Oct 2011   #3
iRHardcore

Windows 7 Ultimate 32-Bit (Build 7600)
 
 

Alright I'll give that a shot and let you know what the outcome is!
Thanks.
My System SpecsSystem Spec
.

17 Oct 2011   #4
iRHardcore

Windows 7 Ultimate 32-Bit (Build 7600)
 
 

I have two options to uninstall. The top one doesn't uninstall because of a missing .msi and the second one DOES uninstall. Should I just uninstall the second and leave the first?


Attached Thumbnails
Error Code 64C-642fa3742afea54f3115b143bab4ee4c.png  
My System SpecsSystem Spec
Reply

 Error Code 64C




Thread Tools




Similar help and support threads
Thread Forum
Windows Update Error, Error Code 80070643, Code 9C57
Computer model: Panasonic Toughbook CF-31 OS: Windows 7 SP1 Processor: Intel Core i5-2540M CPU @ 2.60GHz 2.60GHz RAM: 4 GB (3.89 GB usable) System type: 64-bit CBS Log CBS.zip - Google Drive I ran the SURT tool Windows6.1-KB947821-v34-x64.msu.
Windows Updates & Activation
Started with error code 0xC0000006 and now I have Error Code: 0x803002
This is a desktop PC with Windows 7 Ultimate 64 bit installed. I'm trying to repair with the disk it was installed with originally. The reason for attempting the repair is that the System File Checker says there are files that it could not repair when I ran it. I ran it originally because I...
General Discussion
BSOD PLaying League of Legends error code 0x0000001e a common code
Hello and good morning, I having problems with bsod mostly while playing league of legends but can occur randomly at other times. I have done memtest86, scanned the hard drive, and even took it to pcdirect where there installed a new motherboard but the problem has persisted. Thank you very much...
BSOD Help and Support
windows update error (code 9c48 and code 9c57)
i having problem with this windows update here is zip for CBS thanks!!!
Windows Updates & Activation
Win7 Firewall won't turn on error code 0x6D9 and error code 0x80070424
Ok - I'm trying to fix my friends' computer - Toshiba Satellite L455-S5975 running Windows 7 32-bit Windows firewall is off and I need to "Update Firewall Settings". When I click use recommended settings, I get a message that says it "can't change some of your settings. Error code 0x80070424" I...
System Security


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:24.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App