How to resolve "This is a Pre-Release Version of Windows 7" Error Msg?

Page 1 of 2 12 LastLast

  1. Posts : 5
    Windows 7 Ultimate 32bit
       #1

    How to resolve "This is a Pre-Release Version of Windows 7" Error Msg?


    Please help!

    We have recently reformatted our PC and installed a genuine copy of Windows 7 Ultimate Edition 32 bits. Everything appear to be ok, and I have check under Computer System Properties, and it's telling me that the Windows has been activated.

    After using the system for a day, we are now getting this message "This is a pre-release version of Windows 7 and it will expire in 0 hours. To keep using Windows, back up your files, and then install any edition of Windows 7 Ultimate"


    From running WinVer we determine that we are running "version 6.1 (Build 7601)" which I believe its the latest.



    What's causing this issue, and how do I get rid of this annoying pop up? Can someone please help?


    We have taken the liberty of attaching the diagnostic report.


    Cheers.
    James.

    Code:
    -------------------------------------------------------------------------------  Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
      Cached Validation Code: 0x0
    Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
    Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
    Windows Product ID: 00426-OEM-8992662-00173
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {5ADD7776-FB32-4467-A92C-9C6FBABCCC96}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_rc.100929-1730
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
      WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
      WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
      OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
      OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
      Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
      File Scan Data-->
    File Mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7601.17105]
      Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5ADD7776-FB32-4467-A92C-9C6FBABCCC96}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VKM6G</PKey><PID>00426-OEM-8992662-00173</PID><PIDType>2</PIDType><SID>S-1-5-21-3570510197-309731679-2689023245</SID><SYSTEM><Manufacturer>ACER</Manufacturer><Model>Aspire M1641</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R01-B0</Version><SMBIOSVersion major="2" minor="5"/><Date>20080416000000.000000+000</Date></BIOS><HWID>CCF73607018400FA</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
      Spsys.log Content: 0x80070002
      Licensing Data-->
    Software licensing service version: 6.1.7601.17105
      Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600173-02-18441-7601.0000-2922011
    Installation ID: 011153894451568373256533446041336114470832198903168241
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: VKM6G
    License Status: Licensed
    Evaluation End Date: 1/12/2011 7:59:59 AM
    Remaining Windows rearm count: 3
    Trusted time: 21/10/2011 3:00:33 PM
      Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: PASS
    Event Time Stamp: 10:19:2011 22:00
    WAT Activex: Registered
    WAT Admin Service: Registered
      HWID Data-->
    HWID Hash Current: MgAAAAEAAgABAAEAAgABAAAAAgABAAEAeqhaQzAzOhPsxUpnwAOSvBawcMrmpaUNKoU=
      OEM Activation 1.0 Data-->
    N/A
      OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   041608  APIC0843
      FACP   041608  FACP0843
      HPET   041608  OEMHPET0
      MCFG   041608  OEMMCFG 
      WDRT   041608  NV-WDRT 
      SLIC   _ASUS_  Notebook
      OEMB   041608  OEMB0843
      NVHD   041608  NVHDCP 
      SSDT   DpgPmm  CpuPm
    Last edited by Airbot; 21 Oct 2011 at 09:33. Reason: added code box..
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    File Mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7601.17105]


    Try a System Restore back to a time the system was showing as genuine.
    if that fails for any reason...
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key
    You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!

    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC

    SFC -System File Checker - Instructions
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key
    Wait for the scan to finish - make a note of any error messages - and then reboot.

    run another MGADiag report, and post the results.


    Signs of hacker's Loader program - I misread the report. - SOrry!
    Last edited by NoelDP; 21 Oct 2011 at 06:34. Reason: Incorrect response
      My Computer


  3. Posts : 5
    Windows 7 Ultimate 32bit
    Thread Starter
       #3

    Hi. Thank for your input.

    Our system is still showing that it is genuine. Even now it's not indicatating that it is not. It's stating that the product has been activated.

    I believe the issue is this:
    Build lab: 7601.win7sp1_rc.100929-1730

    As our genuine copy of OEM Windows 7 comes with SP1, Windows is not allowing us to uninstall the service pack and reinstall a copy of the new SP1.

    Is there an alternate solution?
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4


    The file found is (I think) the one that is causing the problem - as it's a version from the RC. (I'm not sure exactly which file the tool picks the versioning data from)
    Since you say that your copy of the WIndows disk has SP1 installed - the question is from where that disk came? If it's a hologrammed MS disk, then it is NOT an RC one.
    If it's an OEM Recovery disk, then it's NOT an RC one.
    try the chkdsk and SFC anyhow - it can't hurt.


    Sorry misread the report in the first place! - see my later response
    Last edited by NoelDP; 21 Oct 2011 at 06:33. Reason: incorrect answer!
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    OK _ scratch everything I already said.!!

    I just noticed that your install is enabled by a hacker's Loader tool!
    Your PC is an Acer - but the SLIC table is an ASUS one, and the Key is from an ASUS as well.

    You need to use an authentic Windows Key for Ultimate (a Full Retail one) to be able to make the current install genuine - or use the manufacturer's recovery system to revert back to the original OS.

    Sorry about the confusion - I can only blame lack of caffeine!
      My Computer


  6. Posts : 6,349
    Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
       #6

    +1 Noel DP
      My Computer


  7. Posts : 5
    Windows 7 Ultimate 32bit
    Thread Starter
       #7

    We brought that copy of Cheap software OEM store - buy, purchase, get and download discount OEM software online
    Guess we have been con? Urgh!
    Last edited by Brink; 23 Oct 2011 at 16:50. Reason: link removed
      My Computer


  8. Posts : 5
    Windows 7 Ultimate 32bit
    Thread Starter
       #8

    NoelDP said:
    OK _ scratch everything I already said.!!

    You need to use an authentic Windows Key for Ultimate (a Full Retail one) to be able to make the current install genuine - or use the manufacturer's recovery system to revert back to the original OS.

    Sorry about the confusion - I can only blame lack of caffeine!
    Can we purchase a Windows Key for Ultimate? It's already telling us it's genuine and doesn't give us an opportunity to input another set of keys
      My Computer


  9. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #9

    Yes you can purchase Genuine keys/install media here Genuine Windows - Microsoft Windows
    I would recommend you get a Genuine copy of the install DVD, the one you have may well be tainted with viruses and trojans aimed at identity theft of stealing bank passwords.
      My Computer


  10. Posts : 5
    Windows 7 Ultimate 32bit
    Thread Starter
       #10

    In another word, you propose us to reinstall a clean version of MS Windows 7?
    We format the entire HD all over again?
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 14:46.
Find Us