Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Update for MS Office 2010 KB 2515417

29 Oct 2011   #1

windows 7 home premium 64bit
Update for MS Office 2010 KB 2515417

Hi everyone,
I don't have MS Office 2010 installed on my laptop but I did receive update KB 2515417 and since I have automatic update enabled,
my laptop has been trying to install it with no result.
But I have Office Starter that came preloaded which I activated and all of a sudden it wont open. I think it might be related to this update issue.
My question is, if I install MS Office 2010 will this update KB 2515417 install automatically and resolve the issue?
However in all programs I can see MS Office 2010 but if I click to open it I will be prompted to activate or go online to purchase it.
It is also listed in control panel/programs and features.
What are you guys recommending?
Thanks for any help.

My System SpecsSystem Spec
30 Oct 2011   #2

Win 7 Ultimate 64-bit. SP1.

* Do you actually use Office Starter 2010?
You have to make the choice as to the suitability of it...

* Should you decide to go with Microsoft Office 2010 instead you had better check out the cost.
Office 2010: Which suite is right for you? -

* Re Office Starter not opening > have you a System Restore point created PRIOR to the date where Office Starter played up?

* BTW, it appears that Office Update KB2515417 does apply to Office Starter.
Check in Update History to see if it is listed there.

  • Microsoft Office Home and Business 2010
  • Microsoft Office Home and Student 2010
  • Microsoft Office Professional 2010
  • Microsoft Office Professional Plus 2010
  • Microsoft Office Standard 2010
  • Microsoft Office Starter 2010


Description of the Office 2010 update: September 13, 2011

Microsoft Office Starter 2010

Microsoft Office Support,MS Word Support, MS Excel Support

My System SpecsSystem Spec
30 Oct 2011   #3

windows 7 home premium 64bit

JMH thanks for responding,

I will go with MS Office home and student 2010 since I already bought it a year ago and I can I install it on three computers.
Can I activate the one that reside on my laptop with the product key of MS Office home and student?
Or do I have to uninstall it and install MS Office home and student?
About this update KB 2515417 can I delete it since I will uninstall MS Office Starter?
Thanks again.
My System SpecsSystem Spec

30 Oct 2011   #4

Win 7 Ultimate 64-bit. SP1.


* I suggest you follow the directions in the link below to remove MS Office Starter from your system.
The update you mention should also be deleted at the same time.
REBOOT on completion.

How to uninstall Office Starter 2010

* IF you also have MS office 2010 installed but not activated > see links below on how to remove same IF you have problems uninstalling the normal way.
REBOOT on completion.

How to uninstall Office 2003, Office 2007 or Office 2010 suites if you cannot uninstall it from Control Panel?
How do I uninstall Office 2003, Office 2007 or Office 2010 suites if I cannot uninstall it from Control Panel?

4 Are there license restrictions to Office Home and Student 2010?

Yes. Office Home and Student 2010 is licensed only for non-commercial use by households. It cannot be used for any commercial, nonprofit, or revenue-generating activities, by schools or academic institutions, or by any government organization.

5 Can I install Office Home and Student 2010 on more than one device?

It depends on what you purchase—a Traditional Disc or Product Key Card. If you purchase a Traditional Disc retail license of Office Home and Student 2010, the retail license terms allows you to install, activate, and use Office Home and Student 2010 on up to three PCs in a single household.

If you purchase the Office Home and Student 2010 Product Key Card, you can only activate and use Home and Student on one PC or device. For more information on what type of license you have purchased and to obtain an overview of your licensing agreement, visit the Microsoft Software License Terms (MSLT) for Office 2010
Office 2010 Frequently Asked Questions - Products -
My System SpecsSystem Spec
31 Oct 2011   #5

windows 7 home premium 64bit

Here I am trying to uninstall Microsoft Office Starter 2010 from Control Panel and I get this pop up window telling met to Please wait until the current program is finished uninstalling or being changed.
Well I have been waiting all night long (Lionel Richie)
To be honest I did not expect it to uninstall without issue.
What's next? Revo Uninstaller?
Pardon me but this is frustrating.
Thank you Hewlett Packard.
Guys please help!
My System SpecsSystem Spec
31 Oct 2011   #6

Win 7 Ultimate 64-bit. SP1.

Your frustration noted...

Might be time for you to seek further help via this link
Good luck.

Microsoft Support
My System SpecsSystem Spec
31 Oct 2011   #7

windows 7 home premium 64bit

Turned out that by leaving Control Panel I came across with this pop up window asking me to verify if I really wanted to uninstall
Office Starter.
I said yes and gone with the wind. Update KB 2515417 also gone!
Now I am going to install MS Office Home and Student.
Thanks again JMH
My System SpecsSystem Spec
31 Oct 2011   #8

Win 7 Ultimate 64-bit. SP1.

At last a tad good news there.

My System SpecsSystem Spec

 Update for MS Office 2010 KB 2515417

Thread Tools

Similar help and support threads
Thread Forum
not showing office updates thru windows update for office 2010 win7
i remember with windows xp and office, you could go to a different part of the microsoft windows update website in Internet Explorer, and it would prompt you with ActiveX to allow updates for Office, and after you did that then when you went to the normal windows (xp) update site there would be a...
Microsoft Office
How do I update Office Click-to-Run 2010?
Hi, I hope someone can help me, A few minutes ago I got a pop-up window informing me there was an update available for Windows Office Click-to-Run 2010, which needed Internet connection. I clicked 'Cancel' and checked my current version which is 14.0.7128.5001, whereas the latest version should...
Microsoft Office
office 2007 SP2 update but i have office 2010
i have got office 2010 pro plus but i have just got a windows update for office 2007 SP2 im guessing it isnt right so should i just hide the update or install it? i havent got it on any other pc's with win7+office 2010 just the one i use most often :confused:
Microsoft Office
Can't update Office 2010
I have a notification of a new update, but it won't install. It's update KB2494150. I keep getting the error code 80078006E. I've tried to click on "remove program" and choose "repair," but that option isn't available. It just starts to remove it. I've run the Windows Update Troubleshooter,...
Microsoft Office
Time to update to Office 2010 X-64 yet
Hi all Initially people were advised to install the 32 bit version of Office 2010 - even on x-64 bit machines for daily "productive" work and only use the 64 bit version for testing etc. I've given up these days being an "early adopter" - I just wait until the major bugs are fixed and then go...
Microsoft Office
office 2010 update problem
Hi everyone, I have been getting messages for at least three weeks now regarding three updates for office 2010 KB982726, one note KB2288640 and outlook KB2289116. Every time I try to install them, it fails. I have tried doing it manually, and it also fails. I downloaded the updates and...
Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:54.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App