Windows Update service is not working

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  1. Posts : 13
    Windows 7 Home Premium 32bit.
       #1

    Windows Update service is not working


    Hello guys, i've searched and saw that threads like this already exists but i couldn't follow and fix.

    When i try updating i get the message Windows Update service is not working and restart may required but doesn't fix and anything after restart.
    My last update was 29th of September i think

    Also for some reason i don't have any system restore point.

    Thanks in advance
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    What happens if you open an Elevated Command Prompt window, and enter the command

    NET START WUAUSERV

    Please post EXACTLY what happens, and any error messages you get.
      My Computer


  3. Posts : 13
    Windows 7 Home Premium 32bit.
    Thread Starter
       #3

    thanks for the reply..

    it says the requested service has already been started.
    More help is available by typing NET HELPMSG 2182
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    OK - what about BITS?
    NET START BITS

    (it should already be running)

    If that's OK, then do an SFC /SCANNOW, and reboot - try Windows Updates again
      My Computer


  5. Posts : 13
    Windows 7 Home Premium 32bit.
    Thread Starter
       #5

    With NET START BITS
    System error 5 has occurred.
    Access is denied
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    Just checking - that WAS an Admin Commnad prompt window? (prompt should be C:\Windows\system32>)

    If so, then there is the problem , so we're one step ahead.
    You say that System Restore is not working either - what happens with

    NET START VSS

    (I'm assuming that System Restore is actually switched on, according to the options in System Properties > System Protection)

    It may also be worth checking the Software Protection Service.
    NET START SPPSVC.


    Have you been using any Registry Cleaners or similar products? - if so, which ones?


    Start with teh SFC /SCANNOW anyhow - I can ponder the rest of your results while it's running :)
      My Computer


  7. Posts : 13
    Windows 7 Home Premium 32bit.
    Thread Starter
       #7

    Sorry that was my mistake, it was not an admin command, so i'll continue with the SFC /SCANNOW and if the problem remains i'll post it.

    When i typed NET START BITS it was not already running, it started after i run it.
    Last edited by Panayiotis; 03 Nov 2011 at 11:34. Reason: When i typed NET START BITS it was not already running, it started after i run it.
      My Computer


  8. Posts : 13
    Windows 7 Home Premium 32bit.
    Thread Starter
       #8

    I did the sfc scan, Windows Resource Protection did not find any integrity violations, i restarted, tried again windows updates but still not working.
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    No actual error message or reference code at all?
    Let's start with the Check For Updates. You click on the link - what exactly happens? does the search proceed and then bomb out? or does it not even start?
    If it completes - which Updates does it find?

    Look in the History - the last couple of failed updates - what error is there if you double-clcik on them?
      My Computer


  10. Posts : 13
    Windows 7 Home Premium 32bit.
    Thread Starter
       #10

    No no message at all.
    When i run windows updates sometimes doesnt run at all.
    When it runs it gives me the first pic.
    When i press view update history just an empty window (Pic2)
      My Computer


 
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