Cannot Update on Windows Update

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  1. Posts : 46
    windows 7 [64-bit]
       #1

    Cannot Update on Windows Update


    Hi!



    As you can see in this picture, i can't successfully install certain KB security updates. I downloaded the "Hotfix for Windows" as you can see, it only helped with some.
    I looked around the forums but no one seems to have the same problem...

    Thanks for you time!
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Try installing the KB2556532 update offline by downloading it from http://www.microsoft.com/download/en...ng=en&id=27033

    What error message do you get by double-clicking on the failed updates?
      My Computer


  3. Posts : 46
    windows 7 [64-bit]
    Thread Starter
       #3

    NoelDP said:
    Try installing the KB2556532 update offline by downloading it from Download Details - Microsoft Download Center - Security Update for Windows 7 (KB2556532)

    What error message do you get by double-clicking on the failed updates?


    It didn't let me install the update you wanted me to...? I mean look




    I get things like:



    ---
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    The error messages are suggestive of system or registry corruption.
    Let's start with the easier stuff (hopefully someone more expert than I can deal with the actual Updates problem along the way <g>)
    It looks like you've been having problems with Updates for while - that one is from August, so System Restore is probably not a good idea.
    I would suggest running CHKDSK and SFC

    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key
    You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!

    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC

    SFC -System File Checker - Instructions
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key
    Wait for the scan to finish - make a note of any error messages - and then reboot.
    Last edited by NoelDP; 10 Nov 2011 at 18:54. Reason: fumble-fingered typos
      My Computer


  5. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #5

    Re KB2556532
    Error number FFFFFFFE

    Some links you may care to peruse...
    Seems there are plenty with this problem.

    Error code FFFFFFFE (can't install updates) - Microsoft Answers

    site:answers.microsoft.com KB2556532 + fffffffe - Google Search
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    I think fffffffe is another of those catch-all error messages that means pretty much whatever you want it to
      My Computer


  7. Posts : 177
    Windows 7 HP / Ultimate x64
       #7

    Could you try running this and report back?

    http://download.microsoft.com/downlo...xit.wu.Run.exe
      My Computer


  8. Posts : 46
    windows 7 [64-bit]
    Thread Starter
       #8

    ReviverSoft said:
    Could you try running this and report back?

    http://download.microsoft.com/downlo...xit.wu.Run.exe
    here you go:

    Windows Update Publisher details Issues found Repair Windows Update components
    Repair Windows Update components
    Repairing Windows Update components frequently resolves common Windows Update errors
    Fixed [IMG]file:///C:/Users/Felipe/Desktop/ResultReport_files/check.png[/IMG]
    Windows Update components must be repaired
    Succeeded

    [IMG]file:///C:/Users/Felipe/Desktop/ResultReport_files/check.png[/IMG]
    Repair Windows Update components
    Repair Windows Update components
    Repairing Windows Update components frequently resolves common Windows Update errors
    Fixed [IMG]file:///C:/Users/Felipe/Desktop/ResultReport_files/check.png[/IMG]
    Windows Update components must be repaired
    Succeeded

    [IMG]file:///C:/Users/Felipe/Desktop/ResultReport_files/check.png[/IMG]
    Issues checked Repair default Windows Update locations
    Repair default Windows Update locations
    Change Windows Update locations to Windows default settings
    Checked [IMG]file:///C:/Users/Felipe/Desktop/ResultReport_files/check.png[/IMG]
    Issues found Detection details
    6
    Repair Windows Update components Fixed [IMG]file:///C:/Users/Felipe/Desktop/ResultReport_files/check.png[/IMG]
    Repairing Windows Update components frequently resolves common Windows Update errors
    Windows Update components must be repaired Succeeded
    [IMG]file:///C:/Users/Felipe/Desktop/ResultReport_files/check.png[/IMG]
    One or more Windows Update components are configured incorrectly


    6
    Repair Windows Update components Fixed [IMG]file:///C:/Users/Felipe/Desktop/ResultReport_files/check.png[/IMG]
    Repairing Windows Update components frequently resolves common Windows Update errors
    Windows Update components must be repaired Succeeded
    [IMG]file:///C:/Users/Felipe/Desktop/ResultReport_files/check.png[/IMG]
    One or more Windows Update components are configured incorrectly



    Issues checked Detection details
    6
    Repair default Windows Update locations Checked [IMG]file:///C:/Users/Felipe/Desktop/ResultReport_files/check.png[/IMG]
    Change Windows Update locations to Windows default settings
    Default Windows Update data locations have changed Not Run
    The location where Windows Update stores data has changed and must be repaired



    Detection details [IMG]file:///C:/Users/Felipe/Desktop/ResultReport_files/expand.png[/IMG]


    Collection information Computer Name: FELIPE-PC Windows Version: 6.1
    Architecture: x86
    Time: Friday, November 11, 2011 2:59:42 PM


    Publisher details
      My Computer


  9. Posts : 46
    windows 7 [64-bit]
    Thread Starter
       #9

    NoelDP said:
    The error messages are suggestive of system or registry corruption.
    Let's start with the easier stuff (hopefully someone more expert than I can deal with the actual Updates problem along the way <g>)
    It looks like you've been having problems with Updates for while - that one is from August, so System Restore is probably not a good idea.
    I would suggest running CHKDSK and SFC

    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key
    You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!

    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC

    SFC -System File Checker - Instructions
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key
    Wait for the scan to finish - make a note of any error messages - and then reboot.
    I tried this and then attempted to install the updates. I still cannot install them.

    Thanks for your help though!
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #10

    I asked you to try installing the update from the standalone installer, also - it appears from your earlier post that you again attempted to install it from Windows Updates.
    Please download the file from here - Download Details - Microsoft Download Center - Security Update for Windows 7 (KB2556532)
    once downloaded, double-click or Run the file.
    What EXACTLY happens, and what error message is produced?
    Last edited by NoelDP; 11 Nov 2011 at 18:39. Reason: correct link
      My Computer


 
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