updates fail

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  1. Posts : 120
    Windows 7 Pro. x64
       #1

    updates fail


    So after about a year of not getting to update windows and having it keep telling me windows need to be activated. Windows goes, you are activated you have 138 updates. So after about 2 GB of updates only about half get installed and says the others have failed.
      My Computer


  2. Posts : 2,588
    Microsoft Windows 8.1 Pro 64-bit
       #2

    Install drivers according to your hardware from their repsective manufacturers. Check device manager and devices and printers for any yellow exclamation marks indicating a particular driver you need.

    When installing windows updates, only do important ones for now, and only install about 5-10 at the top at a time.

    Aside from all of that, activating windows is very important. I had a computer that wouldn't activate windows because the hardware couldn't take the (complete) installation of windows (meaning it messed up). I bought a new CPU and then the installation and activation went perfect. But really it could be anything. are you saying windows automatically deactivates?
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3

    furydeath said:
    So after about a year of not getting to update windows and having it keep telling me windows need to be activated. Windows goes, you are activated you have 138 updates. So after about 2 GB of updates only about half get installed and says the others have failed.
    If Windows is not properly activated, you will have problems- and some downloaded updates may fail to install as a result.

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
    - **in your own thread**, please
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
    How to Tell - Home
      My Computer


  4. Posts : 120
    Windows 7 Pro. x64
    Thread Starter
       #4

    windows is working all good now,no clue how that happen, but most the updates that are failing are from april and june so could it maybe be that the other updates over ride them and they might not even be needed?
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    It's more likely that they've installed themselves later - check the listing by alphabetic order, rather than date order.

    Even if you're no longer getting the non-genuine message, you may still want to post an MGADiag report, as the system may simply have slipped into Grace mode (in which case you'll get activation requests over the next few days)
      My Computer


  6. Posts : 120
    Windows 7 Pro. x64
    Thread Starter
       #6

    Went all day so far with out the pop up saying this windows in not gen for does my desktop have the this windows isn't gen message any more. Think i did a MGADiagonce when this all started and that didn't do much help it was like it was register but it didn't know it was nor would it let me put any kind of code in.
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    Please run the MGADiag again, and post the results - they may not mean a lot to you, but they do tell us a lot about the system.
      My Computer


  8. Posts : 120
    Windows 7 Pro. x64
    Thread Starter
       #8

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-*****-*****-*****
    Windows Product Key Hash: 3XAQwgQ5qTY3TncW56gFW7QWPoA=
    Windows Product ID: *****-*****-*****-85426
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {899B8C8C-4D66-4A46-B59E-341546E54888}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{899B8C8C-4D66-4A46-B59E-341546E54888}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7CDDQ</PKey><PID>00371-838-7844714-85426</PID><PIDType>5</PIDType><SID>S-1-5-21-1883292062-3524500243-2167935201</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>EP45T-UD3LR</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F8</Version><SMBIOSVersion major="2" minor="4"/><Date>20100422000000.000000+000</Date></BIOS><HWID>E1B93607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-838-784471-00-1033-7600.0000-3172011
    Installation ID: 003404099594967456649826847083334903557596048414855863
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 7CDDQ
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 11/14/2011 4:46:29 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C532
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 11:13:2011 17:24
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OAAAAAIABgABAAEAAQABAAAAAQABAAEAln3yjhU/kA+Yska8DDWENOS/4l+OTp6Ad/Zk82afTFg=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC GBT GBTUACPI
    FACP GBT GBTUACPI
    HPET GBT GBTUACPI
    MCFG GBT GBTUACPI
    TAMG GBT GBT B0
    SSDT PmRef CpuPm
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    Please don't hide things that aren't already hidden by the tool - it makes life difficult.
    Specifically, in this case I need the CID - the second group of characters in the Product ID.

    <edit> nevermind - I found your post from Dec 2009 - the CID is -838-, which is fine</edit>

    You also need to go to validate Windows to remove an error messagethat indicated that your machine was out of grace period last time you attempted it - www.microsoft.com/genuine/validate
    If/when it passes, you'll be offered IE9 and MSE - you don't have to take them!
    Last edited by NoelDP; 14 Nov 2011 at 17:30. Reason: new info
      My Computer


  10. Posts : 120
    Windows 7 Pro. x64
    Thread Starter
       #10

    Ya it pasted but the updates still are failing.
      My Computer


 
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