Unable to update to Service Pack 1 - Windows 7 Home Pre x64


  1. Posts : 8
    Windows 7 Home Premium x64
       #1

    Unable to update to Service Pack 1 - Windows 7 Home Pre x64


    I'm having trouble updating to service pack 1 in Win 7 x64 Home Pre by Dell OEM.
    There is another post that the problem can be solved using the log file so I have tried using the Readiness Tool and the log is as followed:


    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.21645
    Package Version 13.0
    2011-11-19 19:02

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs
    (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_2_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
    (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_2_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.cat
    (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_4_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
    (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_4_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.cat
    (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2641690_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
    (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2641690_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat
    (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2641690_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
    (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2641690_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
    (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
    (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.cat

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.17720_none_20a5f35eaad0d4b5.manifest amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.17720_none_20a5f35eaad0d4b5
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.17720_none_c48757daf273637f.manifest x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.17720_none_c48757daf273637f
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.21085_none_c2ee8fc60e96f3d1.manifest x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.21085_none_c2ee8fc60e96f3d1
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.21085_none_1f0d2b49c6f46507.manifest amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.21085_none_1f0d2b49c6f46507
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.21855_none_c4f586540ba4d5cf.manifest x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.21855_none_c4f586540ba4d5cf
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.21855_none_211421d7c4024705.manifest amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.21855_none_211421d7c4024705
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.16912_none_1ecc66d8ada07f86.manifest amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.16912_none_1ecc66d8ada07f86
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.16912_none_c2adcb54f5430e50.manifest x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.16912_none_c2adcb54f5430e50

    Summary:
    Seconds executed: 682
    Found 18 errors
    CSI Manifest All Zeros Total count: 8
    CBS MUM Corrupt Total count: 5
    CBS Catalog Corrupt Total count: 5

    Unavailable repair files:
    winsxs\manifests\amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.17720_none_20a5f35eaad0d4b5.manifest
    winsxs\manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.17720_none_c48757daf273637f.manifest
    winsxs\manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.21085_none_c2ee8fc60e96f3d1.manifest
    winsxs\manifests\amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.21085_none_1f0d2b49c6f46507.manifest
    winsxs\manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.21855_none_c4f586540ba4d5cf.manifest
    winsxs\manifests\amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.21855_none_211421d7c4024705.manifest
    winsxs\manifests\amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.16912_none_1ecc66d8ada07f86.manifest
    winsxs\manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.16912_none_c2adcb54f5430e50.manifest
    servicing\packages\Package_2_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_2_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_4_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_4_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_for_KB2641690_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_for_KB2641690_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_for_KB2641690_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_for_KB2641690_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_2_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_2_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_4_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_4_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_for_KB2641690_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_for_KB2641690_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_for_KB2641690_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_for_KB2641690_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.cat
      My Computer


  2. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #2
      My Computer


  3. Posts : 12,012
    Windows 7 Home Premium SP1, 64-bit
       #3

    icyrainz said:
    I'm having trouble updating to service pack 1 in Win 7 x64 Home Pre by Dell OEM.
    Are you trying to install SP1 through Windows Update?

    Or through the stand-alone file available for download from Microsoft (windows6.1-KB976932-X64.exe), which is 903 MB in size?
      My Computer


  4. Posts : 8
    Windows 7 Home Premium x64
    Thread Starter
       #4

    @JMH: Thanks, I will try to follow those steps carefully.
    @ignatzatsonic: I'm updating through the Windows Update and the update package is only ~13 MB. It's really strange that the Service Pack update is only that size
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    icyrainz said:
    @JMH: Thanks, I will try to follow those steps carefully.
    @ignatzatsonic: I'm updating through the Windows Update and the update package is only ~13 MB. It's really strange that the Service Pack update is only that size

    Not really - it simply means that almost every file required is already installed. The standalone is that large because it contains every conceivable file that may be required by any computer - probably only half of it would be applicable to yours, even if you'd never updated your machine.

    <back to lurking>
      My Computer


  6. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #6

    Hello there lurker.....:)
    Wondered when you would pop in.
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    JMH said:
    Hello there lurker.....:)
    Wondered when you would pop in.
    :) - couldn't resist.
    <slaps own wrist>
    'Down, Shep!'
      My Computer


  8. Posts : 12,012
    Windows 7 Home Premium SP1, 64-bit
       #8

    icyrainz said:
    @JMH: Thanks, I will try to follow those steps carefully.
    @ignatzatsonic: I'm updating through the Windows Update and the update package is only ~13 MB. It's really strange that the Service Pack update is only that size
    As a last resort, I would try the standalone.

    I've seen instances where it worked when Windows Update would not.
      My Computer


  9. Posts : 8
    Windows 7 Home Premium x64
    Thread Starter
       #9

    I've tried the standalone installer. The problem still persists. I think the problem comes from the OEM version of Dell that removes some window components and make it unable to update. I will try to reinstall a fresh version, also to get rid of the bloatwares in the system.
      My Computer


  10. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #10
      My Computer


 

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