Win 7 Prof not genuine and cannot enter genuine OEM product key

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  1. Posts : 54
    Windows 7 Professional X86
    Thread Starter
       #131

    That is what I got and I am sorry about the COA question. My COA sticker has:

    Windows 7 Pro OA with a product key that is different from the one the ebay folks sent me via email. It is a thin label and per an earlier post someone said it was for a "newer" Dell machine than mine. Not knowing much about COA labels I get the impression it is for a newer dell than the one I have and heaven knows where it came from.

    I ran one last report and it is below:

    Code:
     
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-TTQMJ-B8YKD-WJK9W
    Windows Product Key Hash: BSCKoqC/pSOt649oZ9n8lV4S1yQ=
    Windows Product ID: 00371-OEM-9303974-25341
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {3E224A09-7487-4E7E-A37E-0F8A9F32C8A4}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3E224A09-7487-4E7E-A37E-0F8A9F32C8A4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WJK9W</PKey><PID>00371-OEM-9303974-25341</PID><PIDType>8</PIDType><SID>S-1-5-21-2115973165-3535713010-224503217</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Precision M6300 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A13</Version><SMBIOSVersion major="2" minor="4"/><Date>20100104000000.000000+000</Date></BIOS><HWID>722B3107018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M08 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: da22eadd-46dc-4056-a287-f5041c852470
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00186-039-725341-02-1033-7601.0000-3422011
    Installation ID: 016205460276816644702611690485856003645625755173940051
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: WJK9W
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 12/8/2011 3:58:37 PM
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
     
    HWID Data-->
    HWID Hash Current: NAAAAAEABQABAAEAAAABAAAAAgABAAEA6GGWEPh9RoP8kMaD1G1C/Mi2PrdCjlpg2P5Gyg==
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC DELL M08 
    FACP DELL M08 
    HPET DELL M08 
    MCFG DELL M08 
    ASF! DELL M08 
    TCPA 
    SLIC DELL M08 
    SSDT PmRef CpuPm
      My Computer


  2. Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       #132

    NoelDP said:
    You still haven't answered the question about what's on your COA sticker :)

    That said, the report looks good, but you need to go to the Validation center to cleare the obvious remaining error message....
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Once there - www.microsoft.com/genuine/validate
    you should, if all's well, be offered MSE and IE9 (you don't need to take them)

    If not, please post a new MGADiag report.
    The OP answered that on or about page 3 of this thread... it claims to be a Dell OEM sticker.

    Im very confused as to why now that system claims to be clean and activated that the file mismatch errors still show in MGADiag...

    Code:
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    ToddB - Run Windows updates several times back to back with reboots in between and let us know what happens. I willing to bet it errors out again on KB971033 update.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #133

    Those four mismatches are, as I've stated before, totally and absolutely normal for a system that has not had the WAT UPdate (KB971033) installed, and has not yet been through a validation process.

    They are deliberately ignored for that reason - the update is NOT a required one, and can be uninstalled if the user wishes to do so.
      My Computer


  4. Posts : 54
    Windows 7 Professional X86
    Thread Starter
       #134

    When I go to Windows update it indicates "No important updates available" and when I check my installed updates KB971033 indicates it installed successfully today.
      My Computer


  5. Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       #135

    NoelDP said:
    Those four mismatches are, as I've stated before, totally and absolutely normal for a system that has not had the WAT UPdate (KB971033) installed, and has not yet been through a validation process.

    They are deliberately ignored for that reason - the update is NOT a required one, and can be uninstalled if the user wishes to do so.
    I can tell you that the RemoveWAT hack shows same 4! Well, according to the most recent report the OP posted, now they're gone!

    Perhaps it took now! The problem is will it surface again?

    ToddB... YOU DID REPORT THE EBAY SELLER TO MS, RIGHT?
      My Computer


  6. Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       #136

    ToddB said:
    When I go to Windows update it indicates "No important updates available" and when I check my installed updates KB971033 indicates it installed successfully today.
    Click "Check for Updates" anyway, see if it grabs any.
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #137

    Darryl Licht said:
    NoelDP said:
    Those four mismatches are, as I've stated before, totally and absolutely normal for a system that has not had the WAT UPdate (KB971033) installed, and has not yet been through a validation process.

    They are deliberately ignored for that reason - the update is NOT a required one, and can be uninstalled if the user wishes to do so.
    I can tell you that the RemoveWAT hack shows same 4! Well, according to the most recent report the OP posted, now they're gone!

    Perhaps it took now! The problem is will it surface again?

    ToddB... YOU DID REPORT THE EBAY SELLER TO MS, RIGHT?

    RemoveWAT does NOT show the same errors - but it DOES show other ones which are characteristic.
    Do some reasearch.

    Second thoughts - I'll save you the trouble, since you seem to be so certain that you probably wouldn't bother.....
    File Scan Data-->
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

    Licensing Data-->
    Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".
    Last edited by NoelDP; 08 Dec 2011 at 17:28. Reason: additional info
      My Computer


  8. Posts : 54
    Windows 7 Professional X86
    Thread Starter
       #138

    Nope. It only offers me a Silverlight update which is optional. I told the ebay folks I was Going to report them to MS if they did not make it right with me. That is when I got the refund.
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #139

    ToddB said:
    Nope. It only offers me a Silverlight update which is optional. I told the ebay folks I was Going to report them to MS if they did not make it right with me. That is when I got the refund.

    In that case, I'd say you're good to go - so long as you NEVER use another registry cleaner !


    I'm still confused about the COA sticker, though :)
      My Computer


  10. Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       #140

    NoelDP said:
    RemoveWAT does NOT show the same errors - but it DOES show other ones which are characteristic.
    Do some reasearch.
    It sure as heck did the last time I encountered and fixed it!

    Since you completely refuse to believe anything I say, perhaps you will believe a MS Forum, perhaps, just perhaps...

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    However, if you look at the Diagnostic Report, it shows that the WAT update has not been installed or (more likely considering the other parts of the report) was removed at some point, possibly using the Remove WAT tool that is floating around the internet (that Remove WAT tool doesn't do anything good and will usually cause problems like this).
    SOURCE: genuine error code 0x8007007e specific module could not be found...
    2nd post down...

    Or here:

    the above file errors are typical of a system that has used RemoveWAT to circumvent the activation requirements.
    Source: http://qa.social.microsoft.com/Forum...2-6ec96c720069
      My Computer


 
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