Problems with windows update


  1. Wodger
    Posts : 5
    Windows 7 Build 7100
       New #1

    Problems with windows update


    Guys,

    Just getting started with Windows 7 and downloaded the RC 64bit build 7100 from microsofts website last week.

    Trouble is, I cannot seem to access windows update, it returns an error code.
    I tried a complete fresh install in case the first install was a problem (wiped the drive and refomated) - there is nothing else on there installed, no drivers - nothing - just standard windows package

    First thing after I loaded windows was I tried to get the "live essentials" - click the download button - after a few moments of trying to get the wlsetup-web installer - I get "internet explorer cannot display the webpage".
    I go back and do a double try again which activates the wlsetup-all installer - same problem
    I try with my laptop using XP SP3 and IE 8 running through the same connection and within 4 seconds of clicking the download button, I get the window asking me to run or save the web installer - so it isn't the ISP or internet connection.

    Try to update windows via control panel and after about 3 or 4 minutes it returns "windows could not search for new updates" error code 8024402F
    Recent check for updates - never.

    Here is the section in the WindowsUpdate log file in the windows directory: Apologies for the length

    Code:
    2009-08-07    19:42:10:198     900    9f0    Misc    ===========  Logging initialized (build: 7.3.7100.0, tz: +0800)  =========== 
2009-08-07    19:42:10:198     900    9f0    Misc      = Process: c:\program files\windows defender\MpCmdRun.exe 
2009-08-07    19:42:10:198     900    9f0    Misc      = Module: C:\Windows\system32\wuapi.dll 
2009-08-07    19:42:10:182     900    9f0    COMAPI    ------------- 
2009-08-07    19:42:10:198     900    9f0    COMAPI    -- START --  COMAPI: Search [ClientId = Windows Defender] 
2009-08-07    19:42:10:198     900    9f0    COMAPI    --------- 
2009-08-07    19:42:10:198     980    994    Agent    ************* 
2009-08-07    19:42:10:198     980    994    Agent    ** START **  Agent: Finding updates [CallerId = Windows Defender] 
2009-08-07    19:42:10:198     980    994    Agent    ********* 
2009-08-07    19:42:10:198     980    994    Agent      * Online = Yes; Ignore download priority = No 
2009-08-07    19:42:10:198     900    9f0    COMAPI    <<-- SUBMITTED -- COMAPI: Search [ClientId = Windows Defender] 
2009-08-07 19:42:10:198 980 994 Agent * Criteria = "(IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains '8c3fcc84-7410-4a95-8b89-a166a0190486' and CategoryIDs contains 'e0789628-ce08-4437-be74-2495b842f43b')" 
2009-08-07    19:42:10:198     980    994    Agent      * ServiceID = {00000000-0000-0000-0000-000000000000} Third party service 
2009-08-07    19:42:10:198     980    994    Agent      * Search Scope = {Machine} 
2009-08-07 19:42:10:354 980 994 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir_prerelease\9482F4B4-E343-43B6-B170-9A65BC822C77\win7wuredir.cab: 
2009-08-07    19:42:10:354     980    994    Misc     Microsoft signed: Yes 
2009-08-07    19:42:35:932     980    994    Misc    WARNING: Send failed with hr = 80072ee7. 
2009-08-07 19:42:35:932 980 994 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <null> Bypass List used : <null> Auth Schemes used : <> 
2009-08-07    19:42:35:932     980    994    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http>. error 0x8024402c 
2009-08-07 19:42:35:932 980 994 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c 
2009-08-07    19:42:35:932     980    994    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c 
2009-08-07    19:42:35:932     980    994    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c 
2009-08-07    19:42:50:495     980    994    Misc    WARNING: Send failed with hr = 80072ee7. 
2009-08-07 19:42:50:495 980 994 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <null> Bypass List used : <null> Auth Schemes used : <> 
2009-08-07    19:42:50:495     980    994    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http>. error 0x8024402c 
2009-08-07 19:42:50:495 980 994 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c 
2009-08-07    19:42:50:495     980    994    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c 
2009-08-07    19:42:50:495     980    994    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c 
2009-08-07    19:43:05:067     980    994    Misc    WARNING: Send failed with hr = 80072ee7. 
2009-08-07 19:43:05:067 980 994 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <null> Bypass List used : <null> Auth Schemes used : <> 
2009-08-07    19:43:05:067     980    994    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http>. error 0x8024402c 
2009-08-07 19:43:05:067 980 994 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c 
2009-08-07    19:43:05:067     980    994    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c 
2009-08-07    19:43:05:067     980    994    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c 
2009-08-07    19:43:19:629     980    994    Misc    WARNING: Send failed with hr = 80072ee7. 
2009-08-07 19:43:19:629 980 994 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <null> Bypass List used : <null> Auth Schemes used : <> 
2009-08-07    19:43:19:629     980    994    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http>. error 0x8024402c 
2009-08-07 19:43:19:629 980 994 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c 
2009-08-07    19:43:19:629     980    994    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c 
2009-08-07    19:43:19:629     980    994    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c 
2009-08-07    19:43:19:629     980    994    Misc    WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/wi...n7wuredir.cab: error 0x8024402c 
2009-08-07 19:43:19:629 980 994 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir_prerelease\9482F4B4-E343-43B6-B170-9A65BC822C77\win7wuredir.cab: 
2009-08-07    19:43:19:629     980    994    Misc     Microsoft signed: Yes 
2009-08-07    19:43:34:192     980    994    Misc    WARNING: Send failed with hr = 80072ee7. 
2009-08-07 19:43:34:192 980 994 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <null> Bypass List used : <null> Auth Schemes used : <> 
2009-08-07    19:43:34:192     980    994    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <http>. error 0x8024402c 
2009-08-07 19:43:34:192 980 994 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c 
2009-08-07    19:43:34:192     980    994    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c 
2009-08-07    19:43:34:192     980    994    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
    A few people have told me that there is a dns problem, but I can access all websites?

    Look forward to hearing from someone about this as its sitting on the desktop waiting for use :)
    Last edited by Mark; 09 Aug 2009 at 09:32.
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  3. ShazaM
    Posts : 108
    Microsoft Windows 7 Ultimate 64-Bit (Build 7600)
       New #2

    Did a quick google search for the error you're getting and this is what I got:

    0x8024402c Windows Update error - FIND a Solution HERE in this article!
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  4. Wodger
    Posts : 5
    Windows 7 Build 7100
    Thread Starter
       New #3

    I've sussed it guys - and you are not going to believe it either!
    Read article upon article from microsoft and they tell you to disable 3rd party firewalls (which I have none) and ensure that windows firewall is turned ON.

    I thought, what the hell, turn it off, ok unprotected for a while but as soon as I switched the inbuilt firewall off - BANG "There are updates for your PC, they will be installed as per your schedule" - I then proceeded to the windows LIVE essentials, click the download button, and there it is "run or save file"

    I thought, this can't be! Microsoft releasing an OS build that blocks its own website and updates! - I turned on the windows firewall again and everything ground to a halt - updates stopped, and trying the live essentials again it was back to "website not found"

    I also don't know if one of the latest updates "sorts this mess out". But it seems that someone in MS needs their arse kicked!

    Pete
    p.s. Anyone with a direct link to MS kindly send them my greetings
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  6. ShazaM
    Posts : 108
    Microsoft Windows 7 Ultimate 64-Bit (Build 7600)
       New #4

    Thats really odd man. I just tried enabling Firewall and trying updates and they work. You might have a faulty exception somewhere preventing you from connecting.

    Windows Firewall is a joke anyway. haha.
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  7. Jacee
    Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       New #5

    As an experiment, enable Windows firewall, but disable Windows Defender in Services. Does the same thing happen?
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  8. Wodger
    Posts : 5
    Windows 7 Build 7100
    Thread Starter
       New #6

    To Jacee - Yes it behaves the same, and then lists the previously found updates and the windows LIVE downloads also fail to download

    Pete
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  10. Dinesh
    Posts : 8,476
    Windows® 8 Pro (64-bit)
       New #7

    Windows Update Error: 8024402F - Vista Forums
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  11. Wodger
    Posts : 5
    Windows 7 Build 7100
    Thread Starter
       New #8

    To everyone - this problem has been bypassed by installing a 3rd party firewall and turning off windows own built firewall.
    Not sure why this is happening - I have tried all the fixes suggested here and others on other sites including those relating to Vista also.
    I have updated windows but none of the updates seems to solve the problems...Maybe this has already been fixed in the RTM release

    Pete
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  12. Gidrah
    Posts : 1
    Win 7 Ultimate 64-bit
       New #9

    I've had this problem on 2 machines, and the fix was to disable "Active X filtering" in my Linksys router.
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  13. Wodger
    Posts : 5
    Windows 7 Build 7100
    Thread Starter
       New #10

    My connection runs through my ISP supplied modem, not though a router. I have since had my cousin over running vista, and she can find updates with no trouble at all through it. Perhaps my ISP has something to do with it, but why only windows 7?
    Anyways, no problems since turning off the windows firewall :)

    Pete
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