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Windows 7: Windows Update Error 80246008 and more problems

30 Nov 2011   #1
McDougal1

Windows 7 Home Premium 64 bit
 
 
Windows Update Error 80246008 and more problems

Hello forum.

I'm running Windows 7 Home Premium 64 bit.

I checked the update log on our computer, and I was really surprised that every update has failed for months.

I tried a manual update, and I got error 80246008.

So I went to Administrative tools >>> Services >>>

And I found that the Background Intelligent Transfer Service (BITS) is missing. Nowhere to be found.

I've already run FixIt and all that jazz. No luck, because it won't finish.

Virus/Malware issue? Where can I go from here?

Any help would be appreciated. Thanks.


My System SpecsSystem Spec
.
30 Nov 2011   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Hello McDougal1,

* Two links that may interest you...

Windows Update Error 80246008 in Windows 7 - Fix

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

* List all of your current System Security programs.

* If you haven't done so already please download Malwarebytes free.
Update it immediately & run a full system scan.
This may take some time.
A log will be made for you to check.

http://www.malwarebytes.org/products/malwarebytes_free


* Have you ever used a Registry Cleaner?{Don't}
My System SpecsSystem Spec
30 Nov 2011   #3
McDougal1

Windows 7 Home Premium 64 bit
 
 

I've never used a registry cleaner.

Thanks for the link. I'll try that and see what happens!

We appreciate your help!
My System SpecsSystem Spec
.

30 Nov 2011   #4
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

God luck.
Keep us posted please.
My System SpecsSystem Spec
05 Dec 2011   #5
McDougal1

Windows 7 Home Premium 64 bit
 
 

Having problems. I I pulled psexec.exe from PsTools and put it in System32. Then I ran it from there on command, but when I click on "import" it says "location is not available." BITSWin7 is on the desktop, pulled out of the zip file as a .reg file. It's supposed to show all .reg files on the desktop, and it doesn't show that one.
My System SpecsSystem Spec
05 Dec 2011   #6
McDougal1

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by JMH View Post
God luck.
Keep us posted please.
Ok, I also used the system file checker tool, and of course, the BITS came up corrupted in the log, and was left unrepaired (qmgr.dll). I then opened the command prompt and followed procedure to identify and replace the file, with no luck. It just keeps saying the system "cannot find the file specified" and "cannot find the path specified."

I am trying to get malwarebytes to finish a full scan, to no avail. This is a shared computer, so I obviously haven't kept up with it. I love finding trojans in Java.

I do have the Windows and driver disks. Maybe a clean reinstall after backup?
My System SpecsSystem Spec
05 Dec 2011   #7
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Often with intractable problems the neatest & quickest way is to do a Clean Install..

Good luck!

FYI.
Backup Complete Computer - Create an Image Backup

Clean Install Windows 7

My System SpecsSystem Spec
06 Dec 2011   #8
McDougal1

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by JMH View Post
Often with intractable problems the neatest & quickest way is to do a Clean Install..

Good luck!

FYI.
Backup Complete Computer - Create an Image Backup

Clean Install Windows 7

Yeah, that's what I was leaning toward at this point. Thanks for all your help, though. Clean install on the way....

The computer probably has a back door with big neon signs that say, "Enter" judging from the trojans, etc found.

Thanks!
My System SpecsSystem Spec
06 Dec 2011   #9
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Shared computers can present with problems.....
Not good!
My System SpecsSystem Spec
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