Error 0x8004fe22: "Copy of Windows not genuine" - even though it is.

Page 3 of 3 FirstFirst 123

  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #21

    AAAAAAAAAAAAAAAAAARRRRRRRRRRRRRRRRRGGGGGGGGGGGGGGGGGGHHHHHHHHHHHHHHHHHHH"!!!!!!!!!

    I just spent 30 minutes crafting an analysis of the 5 instances of SPPSVC failure - and it got eaten when my internet connection dropped as I sent it!


    I'm not going to go through it again now, except to briefly say that you had
    1 caused by a failure to load a system driver
    3 caused by side-by-side errors
    1 caused by failure to create a thread
    The varied nature of these errors would tend to support either of two causes.
    1) malware
    or
    2) race conditions

    On the subject of side-by-side errors, you are getting a large number of them with Adobe Air - are you having problems with that as well?
    (do you actually use it at all?)
      My Computer


  2. Posts : 6
    windows 7 Home Premium 64 bit
       #22

    To be honest, I have no idea what adobe air is. I am sorry you are having issues with your internet. I also have no idea what race conditions are... Sorry but I am
    not really great with computers although i do understand quite a bit. Nor am I
    familiar with side-by-side errors. I shall look them up because I am sure you are off in dream land now. Thank you again
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #23

    If you don't know what Adobe Air is, then the chances are that it's best uninstalled (you can always download it again later if you find you need it)

    A 'race condition' occurs when two or more processes compete for the same resource - and they get stuck in a loop until either one times out and quits, or one wins the race. It's partly caused by bad programming (under such circumstances applications should give way to system services), and partly bad luck, and it can be a swine to identify and fix, as merely lookig for the problem can prevent it occurring.
      My Computer


  4. Posts : 6
    windows 7 Home Premium 64 bit
       #24

    For a new pc am to the point of frustration... I game and write poetry and play my solitaire game... and of course do some minor web searches... Seems like my best option is to format it and reinstall everything... Thank you for your time and help with this problem... Have a great day!
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #25

    With it being a relatively fresh install, that may be your best option.

    Good luck with it!
      My Computer


  6. T1D
    Posts : 6
    Windows 7 Professional SP1 x64
       #26

    I have the same genuine windows error but have a valid version


    NoelDP,

    You seem to be very knowledgable about this problem. I am also getting "This computer is not running genuine windows" warining with error code "0x8004fe22" yet this is a genuine version purchased new with my PC. I have had no problems until just a few days ago. Here is the MCAD log. It does list one "tampered file" but I do not know what to do about it. Thank you for any help you can give.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-XTB2F-YCF3T-BBVY3
    Windows Product Key Hash: UaN6hk/98OTFmF9XfptLmo0FmmU=
    Windows Product ID: 00371-OEM-9045683-44609
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {2875EC32-029D-430E-874E-AF648E8B64D7}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: N/A, hr=0x80070002
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2875EC32-029D-430E-874E-AF648E8B64D7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBVY3</PKey><PID>00371-OEM-9045683-44609</PID><PIDType>3</PIDType><SID>S-1-5-21-286802772-3302543837-558025917</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1504</Version><SMBIOSVersion major="2" minor="7"/><Date>20120801000000.000000+000</Date></BIOS><HWID>E23A3707018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00180-456-844609-02-1033-7601.0000-2872012
    Installation ID: 003970606640648585862242790774150566686686337794436681
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: BBVY3
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 13-Jan-13 16:54:39
    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000800
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration

    HWID Data-->
    HWID Hash Current: NgAAAAEABAABAAIAAAADAAAAAQABAAEAHKImgoBPEsJkxwpTdMTmcT4chLiKmzKo/EVGgZZj
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC ALASKA A M I
    FACP ALASKA A M I
    HPET ALASKA A M I
    MCFG ALASKA A M I
    FPDT ALASKA A M I
    SSDT SataRe SataTabl
    SSDT SataRe SataTabl
    SSDT SataRe SataTabl
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #27

    Your problem is possibly fairly complex - please start a new thread of your own, and post some more details about what you've already tried to fix this issue.
      My Computer


  8. T1D
    Posts : 6
    Windows 7 Professional SP1 x64
       #28

    OK. Will be posted shortly.
      My Computer


 
Page 3 of 3 FirstFirst 123

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 19:34.
Find Us