Counterfeit Windows


  1. Posts : 1
    7 Home Premium 32bit
       #1

    Counterfeit Windows


    After a Windows Update i have the message that windows may be counterfeit. All perfectly ok prior to the update.

    Details below. If anyone can assist that would be appreciated! Thanks


    Code:
     
    
     
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
     
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-FTV6P-PC7CX-8TFF7
    Windows Product Key Hash: QfoshR+unxXfMlX5NFo0AMlrVUo=
    Windows Product ID: 00359-OEM-8992687-00093
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {E416E1A9-6001-4669-A8A0-F126239D2127}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
     
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
     
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
     
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
     
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057
     
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
     
    File Scan Data-->
     
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E416E1A9-6001-4669-A8A0-F126239D2127}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8TFF7</PKey><PID>00359-OEM-8992687-00093</PID><PIDType>2</PIDType><SID>S-1-5-21-3747166774-1175753286-1846354490</SID><SYSTEM><Manufacturer>MEDIONPC</Manufacturer><Model>MS-7616</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>A7616MLN.10B</Version><SMBIOSVersion major="2" minor="6"/><Date>20091211000000.000000+000</Date></BIOS><HWID>09A13D07018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>MEDION</OEMID><OEMTableID>MEDIONAG</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>4633B1D2F8DE6D6</Val><Hash>FqGCSUJpbsMgEQLwXbMXar5Ged8=</Hash><Pid>81599-875-4949986-65459</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 
     
    Spsys.log Content: 0x80070002
     
    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
    Error: 0xC004F012 
     
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 11:22:2011 20:53
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
     
     
    HWID Data-->
    HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEAeqhsAqgYBow0FHSKQOmeIEc6XF0=
     
    OEM Activation 1.0 Data-->
    N/A
     
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
    ACPI Table Name    OEMID Value    OEMTableID Value
    APIC     121109     APIC1737
    FACP     121109     FACP1737
    HPET     121109     OEMHPET 
    MCFG     121109     OEMMCFG 
    SLIC     MEDION     MEDIONAG
    OEMB     121109     OEMB1737
    GSCI     121109     GMCHSCI 
    SSDT     DpgPmm     CpuPm
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    That's better :) - thanks for reposting.

    Unfortunately I doubt that there's much that I can do for you - the error message that you get is indicative of some pretty deep-seated problems, which are usually only cured by a repair install (if then).
    What's worse is that your machine is a direct-OEM machine, so you only have Recovery media, rather than a full install disk, which means that you can't even do a repair install, unless you know someone with a Retail Win7 Home Premium disk? - You would have to do a System Recovery back to ex-factory state

    You should back up your data to external media anyhow, just in case.


    Have you tried a System Restore back to a time before the system complained at you? (but no longer than 2-3 weeks ago - SR can get cranky over longer time periods)

    If that didn't/doesn't help,
    The best thing to start with is probably a basic chkdsdsk and sfc.....
    running CHKDSK and SFC

    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key
    You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!

    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC

    SFC -System File Checker - Instructions
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key
    Wait for the scan to finish - make a note of any error messages - and then reboot.

    run another MGADiag report, and post the results.


    If so, then
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3

    Any updates???
      My Computer


 

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