unable to upgrade to internet explorer 9 on windows 7 computer.

niemiro said:

NoelDP said:

(thanks for the backup, folks! - I can go to bed feeling happier now <g>)

@Noel:

If none of the above works, try the System Update Readiness Tool, because this error often goes hand in hand with 0x800B0100 and is is that hidden error which needs to be fixed, not the one returned by Windows Update (this only applies after all the solutions for 0x80246007 itself have been exhausted)

Richard

It still won't update even after installing the system update readiness tool. I still get the "failure configuring windows update" after restarting the computer to complete the installation. Any other ideas?

NoelDP said:

Please post the CheckSUR log so that we can take a look (Richard is the expert, at this point!)

Here it is:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 13.0
2011-12-23 21:54

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~~8.0.7600.16385.mum_old0 Expected file name Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~~8.0.7600.16385.mum does not match the actual file name
(fix) CBS MUM Corrupt CBS File Replaced Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~~8.0.7600.16385.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-rtm-client-neutral-amd64.cab.
(fix) CBS Paired File CBS File also Replaced Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~~8.0.7600.16385.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-rtm-client-neutral-amd64.cab.

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 471
Found 1 errors
Fixed 1 errors
CBS MUM Corrupt Total count: 1
Fixed: CBS MUM Corrupt. Total count: 1
Fixed: CBS Paired File. Total count: 1

Anyone have a suggestion?

Maybe you need to fix your Internet Explorer 8 program. Try Microsoft Fix it Solution Center: troubleshooting software issues to see if it finds any errors. You could also try the fix it tool on your Windows Updates.

Still can't install the upgrade...

rambo said:

Still can't install the upgrade...

Check for system file corruption by running SFC /SCANNOW Command - System File Checker and post back. You may have to run it three times to fix all issues.

rambo, were you able to upgrade to Internet Explorer 9?

writhziden said:

rambo, were you able to upgrade to Internet Explorer 9?

No, I can't

Have you tried How do I reset Windows Update components? to reset update components?