Error 1719 - Can't find Windows Installer - but I know it's there!


  1. Posts : 4
    Win7 Pro 64b
       #1

    Error 1719 - Can't find Windows Installer - but I know it's there!


    I have been going around and around with my wife's computer.

    Specs: MSI X58 mobo, Intel Core i7, 16g ram, gForce 9500 video with dual DVI out, 740g drive, Win 7 Pro 64b.

    I built this machine and it has been running great for months and last week it started to freak out. My wife was having issues with Word crashing; started just after the updates from last week (smells funny). I figured, well, I can't see any problems, more than likely a bad update, MS will fix this week.

    Well, no. It's gotten worse. I started getting the 1719 error, and have searched the web high and low for anything to fix it.

    I followed instructions that don't work (or don't work anymore). I can't reinstall windows, because the disc is now so old, vs the updated service packed version on the machine.

    I tried a fix from MS to fix installer issues, but it died on the vine - can't find the server, try again later.

    The guts of the problem? I have a number of stuck windows updates just dying to be done, but they won't install. One does, but it's back upon reboot.

    On this site, I found a link to a registry fix; import and it will fix the problem... no such luck.

    I have beaten my head against the wall trying to make sense of this.

    As soon as I log in Acrobat 8 Standard tries to update; but I get the 1719 error and the update ends. Same with office. It has apparently tried to install SP3, but with zero success.

    I can run it from the run line in the start box but when I click on Word, it wants to finish SP3, but blows when it can't find it.

    Any brilliant ideas?

    Thanks!!!
      My Computer


  2. Posts : 4
    Win7 Pro 64b
    Thread Starter
       #2

    Any love? Please? This is downright annoying... I guess off to MS and see if they have any more clever solutions.
      My Computer


  3. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #3

    FYI.
    Good luck.

    Microsoft Support
      My Computer


  4. Posts : 4
    Win7 Pro 64b
    Thread Starter
       #4

    Uh, yea... thanks... been there, not so much.

    Gonna try a clean boot to see if I can kill it off.
      My Computer


  5. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #5

    This may help...
    Windows installer Error 1719


    Would be interested to hear the results in due course...
    Last edited by JMH; 13 Jan 2012 at 17:23. Reason: Link.
      My Computer


  6. Posts : 28,845
    Win 8 Release candidate 8400
       #6

    bogus said:
    Uh, yea... thanks... been there, not so much.

    Gonna try a clean boot to see if I can kill it off.
    Error 1719 is a windows installer error.

    Read here error 1719 windows installer service could not be accessed .... - Microsoft Answers



    AND here

    Error
      My Computer


  7. Posts : 4
    Win7 Pro 64b
    Thread Starter
       #7

    the last fix killed the registry. it will no longer boot. screwed.
      My Computer


  8. Posts : 28,845
    Win 8 Release candidate 8400
       #8

    bogus said:
    the last fix killed the registry. it will no longer boot. screwed.

    Ugh, did you follow the instructions for backing up the registry?



    Method 2: Reset the Windows Installer Service Registry settings

    Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756 How to back up and restore the registry in Windows
      My Computer


 

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