Error Code 0xC004F063 when trying to activate windows 7

Rotnem · 11 Feb 2012

I built my computer a few years ago and bought vista right before 7 was coming out so I got a free upgrade disc. I never bothered upgrading until I had to do a clean system install a couple months ago because my computer locked up.

A couple days after I installed vista and upgraded to 7, and before I activated my copy of windows 7, my PSU died. I finally got a new PSU and now when I try to activate my windows 7 I get this error.

Does the 30 days to activate actually mean anything? I ask because I didn't get to activate in the 30 day period since my PSU crapped out on me. Also, I had to use magic bean key finder to get the key because I cannot find my original upgrade case as it got lost in one of several moves apparently.

It says my copy is not genuine but it is. This is what makes me mad about microsoft. Things that should go smoothly never do.
What can I do to get this legit copy activated? I will be very displeased if I have to end up buying something even though this is legit.

Thanks for your help.

NoelDP · 11 Feb 2012

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
How to Tell - Home

Rotnem · 11 Feb 2012

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {9BBA8EB7-002B-42D9-A28E-D4C5F2919344}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9BBA8EB7-002B-42D9-A28E-D4C5F2919344}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-4009985809-4173879091-3270507155</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0406 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090424000000.000000+000</Date></BIOS><HWID>8B8F3407018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-1033-7601.0000-0422012
Installation ID: 016916226560445576387170072644242491294543094836442354
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 3Q6C9
License Status: Notification
Notification Reason: 0xC004F063.
Remaining Windows rearm count: 4
Trusted time: 2/11/2012 1:04:44 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:21:2011 10:14
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: OAAAAAEABgABAAEAAQABAAAAAgABAAEAonYyzk40RrxoZYQ0asgGnowmiLTkGN6I4EUiXF7j6oI=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 042409 APIC1739
FACP 042409 FACP1739
HPET 042409 OEMHPET
MCFG 042409 OEMMCFG
OEMB 042409 OEMB1739
OSFR 042409 OEMOSFR
SSDT DpgPmm CpuPm

I built my rig so there is not sticker on the computer and as I stated in my first post I cannot find the original windows 7 upgrade case, just the disc it self.

I just know it is the windows 7 home premium 64-bit upgrade disc.

NoelDP · 11 Feb 2012

There's a number of problems with this installation.
1) It's using an OEM_SLP Key from a HP machine.
2) The motherboard is a Retail one
3) The motherboard was manufactured before WIn7 was released
4) The BIOS has no Windows Marker

This is NOT an installation from an Upgrade disk - it's an installation from an HP Recovery disk - which was probably enabled by a hacker's Loader tool, until you recently installed SP1, which roke the Loader and returned Windows to its proper state.

You will need to reinstall Vista, and then upgrade using a legitimate upgrade from a reputable store.

Rotnem · 11 Feb 2012

I got this upgrade disc directly from microsoft though. When I bought vista through newegg it came with a code for upgrade disc and that went through microsoft. Is microsoft not reputable?

Yes the motherboard is a Asus p6t deluxe v2 which was made before windows 7. Are you saying I need a new mother board? Also, what does it being retail mean? I bought it from newegg so yes it is retail....

So in between upgrading to 7 and installing SP1 a hacker got in my system? Sorry I am just a tad confused right now.

The disc says "For Windows 7 Upgrade Option Program"

edit- I don't even own an HP....

NoelDP · 11 Feb 2012

Windows OEM_SLP Keys do not come on anything except the manufacturer's Recovery disks - so I don't really see how you managed to install Win7 using this Key. It cannot activate on any machine except the manufacturer's approved ones.

(the only other place you would get them would be hacker sites)

If you got the Upgrade through MS, it whould have come with its own Key on a sticker, or by email - depending on how the offer supplied the disks.
If it came by email, then if you log into the MS Store with the same LiveID that you used at the time, the Key should be there.

You MUST use the Key that is appropriate to the disk you received. It will either be on a sticker in the box that the disk came in , or in your LiveID account.

If/When you find the Key/sticker, Open the System properties page, and at the bottom, you'll see the Product ID, and a Change Product Key link - use that and enter your Product Key, and follow the instructions.

Rotnem · 11 Feb 2012

Interesting. My mom has a HP laptop with windows 7 maybe I got my discs mixed up? It is weird that this windows 7 disc is an UPGRADE disc though as my moms comp came preloaded with windows 7.

Well I guess I have to search through all my moving boxes for the right disc/case. Ugh I thought this would be easy but nothing ever is.

Thanks for your help I will keep this thread updated with my progress or lack of.

The thing is I know I have a legit vista disc and a legit 7 upgrade disc.