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Windows 7: Service Pack 1 won't install

28 Jul 2012   #31

Windows 7 Enterprise N 32bit

I am having the same trouble installing Service Pack 1, but none of the above seems quite to cover my experience. I am running Windows 7 Enterprise N and When I try to install SP1 using Windows Update I get the Error Code 9024200D. I have followed the links from the help popup and installed and run both MicrosoftFixit50123 and the System Updates Readiness Tool Windows6.1-KB947821-v22-x86, but I still get the same result. It is a recent install of Windows 7, I do not use AVG or any registry cleaner, and other Windows Updates, including more recent ones, have installed perfectly.

Any suggestions, please?

My System SpecsSystem Spec
28 Jul 2012   #32

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

If you're running Enterprise, then the installation is not yours to play with - contact your System Admin for assistance.
My System SpecsSystem Spec
15 Aug 2012   #33

Windows 7 Ultimate x64

Quote   Quote: Originally Posted by seavixen32 View Post
Try here for the standalone update: Download: Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) - Microsoft Download Center - Download Details

You can also download and install the System Updates Readiness Tool, you haven't said whether you have the 32-bit version of Windows or the 64-bit version so I'll give the links for both versions of SURT.


Hi tried both of these beginning with readiness tool but am stuck because after SP1 was supposedly installed the machine went to reboot and began its "Configuration of Service Pack". It got to 9% and stopped. It's been at 9% for 14 hours now but I'm loathe to force the machine to shutdown as it will undo all the work I have done.

FYI, I used Microsoft's "Reset_Windows_Update_Full" batch file prior to installing anything as Windows Update refused to download anything. I got the SPL executable direct from the link you supplied above.

Any suggestions as to what steps to take next please?
My System SpecsSystem Spec

16 Aug 2012   #34

Windows 7 Ultimate x64

Still stuck at 9%. I need to shut down this machine. What will happen if I do a forced power-off?
My System SpecsSystem Spec
27 Dec 2015   #35

Windows 7

I eventually got SP 1 to install (after several failedattempts through the Update Options that come with Windows 7). Yes, it wouldbegin to install, but then, as above, fail. Btw, I had Windows 7 Premiumedition on my computer, and didn't have to disable my Norton anti-virus.

The only way I could get SP 1 on to my computer was throughthe link below, and followed those options - so delighted it worked:

1. Go to this Microsoft site (DISM or System ReadinessTool) - the series of accompanying images here will explain and shouldhelp, too.

2. Download the DISM appropriate for your OS (32,'ll find them about half way down the page for Win 7 SP1). Note, Ihave a slow download broadband, so it took ages, however, it eventuallydownloaded, and so glad it did.

3. Also download the Microsoft Update Catalog in the abovelink (it's very small).

4. Type in your SP 1 number in this Catalog optionsafterwards (for me it was KB976932, so I put in 976932).

5. And from there you follow the instructions (as given inthe link showing the images etc.,).

It worked for me, and I downloaded the Windows 7 SP 1successfully (I needed it to update my Internet Explorer from IE 9.0 to IE11.0, as IE 9 was no longer supported, and so giving total grief when trying toview content in other websites).

Hope it works?
My System SpecsSystem Spec

 Service Pack 1 won't install

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