Windows 7 Updates keep failing including SP1

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  1. Jacee
    Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       New #11

    Is Vss (Volume Shadow Copy Service ) in services set to "automatic"?

    Also see this Event ID 513
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #12

    I see tehre's a couple of problems also involving the Crypto Services.

    Please run the following commands from an Elevated Command Prompt
    SC QUERYEX CRYPTSVC
    SC QC VSS

    copy the results to your response - it may give us a clue.
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  4. obidon
    Posts : 85
    Windows 7 Professional x64
    Thread Starter
       New #13

    Ok I set the Volume Shadow Copy Service to Automatic, so maybe that will make a difference now.

    Here are the command prompt results from querying the VSS and CryptSvc services:

    Code:
    SERVICE_NAME: cryptsvc
        TYPE               : 20  WIN32_SHARE_PROCESS
        STATE              : 4  RUNNING
                                (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
        PID                : 1484
        FLAGS              :



[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: vss
        TYPE               : 10  WIN32_OWN_PROCESS
        START_TYPE         : 3   DEMAND_START
        ERROR_CONTROL      : 1   NORMAL
        BINARY_PATH_NAME   : C:\Windows\system32\vssvc.exe
        LOAD_ORDER_GROUP   :
        TAG                : 0
        DISPLAY_NAME       : Volume Shadow Copy
        DEPENDENCIES       : RPCSS
        SERVICE_START_NAME : LocalSystem
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  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #14

    According to the output, the VSS is set to Manual (which is normal) - did you change it after running the report?
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  7. obidon
    Posts : 85
    Windows 7 Professional x64
    Thread Starter
       New #15

    Yes I changed it after as I thought that automatic is what Jacee said I should change it to. What should I leave it as, set to Manual or Automatic? And also why?

    I like learning as much as possible about my system.
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  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #16

    My preference would be to leave it as Manual - that's the default. I have heard that for some situations, Automatic is better, but I have a suspicion that this could cause minor problems at boot, as the service will try to open early in the boot process, and may encounter problems. I have no evidence, either way.
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  10. obidon
    Posts : 85
    Windows 7 Professional x64
    Thread Starter
       New #17

    Ok thanks for the advice. I guess I'll just leave it as the default for now.

    Are there any other suggestions on how I can get SP1 installed?

    I really just want to update to this service pack because I feel like my system is very unstable without out. I tried downloading an HDD diagnostic software just now but it said I needed .NET framework 4.0 in order to install it (which I thought I already had but I guess not.) So I went to download .NET 4.0 but THIS said I should get Service Pack 1 before installing .NET 4.0. Just another reason why I need SP1 so badly.

    I must've tried installing SP1 from the updates over 100 times by now just to have it fail every time. Any other things you think I can try for now?

    Thanks for all the help guys. Just really want to get this working.
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  11. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #18

    For testing your HD, go to the manufacturer's website, and download the HD test utility from there - burn it to CD, and then boot from it.
    The errors showing in your VEW back up yor feeling that your system isn't stable - but I for one can't tell from the report what the actual problem is.
    I don't see any results from teh SFC scan or the CheckSUR Tool - if you've run those, please upload the log files so that we can see what's in them.
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  12. Jacee
    Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       New #19

    Let's see if flushing the DNS cache and restoring MS's Hosts file helps.

    Copy and paste these lines in Note pad.

    @Echo on
    pushd\windows\system32\drivers\etc
    attrib -h -s -r hosts
    echo 127.0.0.1 localhost>HOSTS
    attrib +r +h +s hosts
    popd
    ipconfig /release
    ipconfig /renew
    ipconfig /flushdns
    netsh winsock reset all
    netsh int ip reset all
    shutdown -r -t 1
    del %0

    Save as flush.bat to your desktop.
    Double click on the flush.bat file to run it.Vista and Windows 7... right click the .bat file and choose to run as Administrator. Your computer will reboot itself.
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  13. total confusion
    Posts : 188
    Windows 7 Pro
       New #20

    I had the same problems trying to get my system to automatically download the service pack. I ran through every trick thrown at me. I finally downloaded the stand alone version and it fixed all of the problems. Make sure you download the right service pack for your system.
    Download: Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) - Microsoft Download Center - Download Details
    Good luck
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