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Windows 7: Can't install updates using windows update or standalone update

05 Mar 2012   #11
maddog65

Windows 7 Home Premuum 64bit
 
 

Was looking thru my event log and I noticed this.
Faulting application name: TrustedInstaller.exe, version: 6.1.7601.17514, time stamp: 0x4ce7989b
Faulting module name: wcp.dll, version: 6.1.7601.17592, time stamp: 0x4da00342

I went looking in winsxs folder and I found 2 different folders these file versions are in

amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17514_none_678566b7ddea04a5
and
amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f

the first one was created 12/30/2011 and the other was created 12/27/2011
it looks like a registry problem now, and the trusted installer is being pointed to the wrong folder.
since sfc doesn't seem to work is there another way to correct this entry?


My System SpecsSystem Spec
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07 Mar 2012   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I wouldn't worry too much about teh versioning - they are normal :)
You seem to have a variety of problems, stemming from failing RAM at some point - this means that anything written to the HD during that period is questionable. Your best option, and quickest recovery is almost certain to be a clean install, even if it is painful.
My System SpecsSystem Spec
07 Mar 2012   #13
maddog65

Windows 7 Home Premuum 64bit
 
 

Yeah that is what I figured. Going to be a painful weekend.
My System SpecsSystem Spec
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07 Mar 2012   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Think yourself lucky - I have to create 6 new VM's and update them (but at least I can do the updating in the pub :) )
Good luck with the reinstall.
My System SpecsSystem Spec
Reply

 Can't install updates using windows update or standalone update




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