Hi sreedhav,
Apparently my short reply to you the other evening didn't go through.
I have been trying the solutions in your post and here is my update:
Review of problem: The updates appear to download and install but the next step of configuring them is where the problem seems to be happening. Gets to 16%, fails, reverts changes, reboots and everything works fine, just no updates.
From this link you provided: Unable to install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2 under the Symptoms listed, I have none of the 3 noted. I do not get error messages. No issues with SP1 as it was installed when I got the computer. I am working my way through the list anyway.
Method 1: Restart your computer, and then try to install the updates againResults: Have done this countless times, always same results.
Method 2: Run the System Update Readiness tool (CheckSur.exe)Initializing installation... done!
Installing Hotfix for Windows (KB947821) (update 1 of 1)...
The Hotfix update installed successfully. Results: "Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.log windir\Logs\CBS.log. For example C:\Windows \Logs\CBS\CBS.log "
This is what comes up when I enter that path: =================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 14.0
2012-03-17 22:38
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 686
No errors detected
-------------------------------
Ran Updates, reboot, same results
Method 3: Run the System File Checker tool (SFC.exe) Results: Windows Resource Protection did not find any integrity violations.
Ran Updates, reboot, same results
Method 4: Reset the content of the Catroot2 folder Results: Not entirely sure I did this correctly as I had no idea what to delete or how.
Ran Updates, reboot, same results
Method 5: Remove any incorrect Registry values Results: The values in steps 8, 9 & 10 did not exist. Proceeded as instructed.
Ran Updates, reboot, same results
What do I do with the file now sitting on my desktop????
Method 6: Register the Windows Update files Results: Ran Updates, reboot, same results
Method 7: Make sure that your antivirus application does not scan certain files
I have no idea how to do this step. I have checked my Anti-virus (Viper) and cannot find any way to exclude specific files from being scanned. Can you help with this please??
I will continue on down the list of solutions once I figure out how to do the anti-virus steps......
Just thought I would keep you posted.
Susan