Windows Updates Fail, System Update Readiness tool errors, log


  1. Longs2517
    Posts : 20
    Windows 7 Home Premium 64bit
       New #1

    Windows Updates Fail, System Update Readiness tool errors, log


    I have been trying to get windows updates to load on 64bit home premium system. Updates fail, I ran the update readiness utility and the fixit utilities, nothing works. i tried downloading SP1 to install, it still fails. The system is not on SP1 now.

    The checksur log is as follows, it shows manifest all zeros and mum missing errors, can anyone suggest any fixes?

    I have run sfc/ scannow, chkdsk, etc.


    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.21645
    Package Version 14.0
    2012-03-17 13:09

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages
    (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_2_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.mum
    (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_3_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.mum
    (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_6_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.mum
    (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_7_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.mum
    (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2585542_RTM~31bf3856ad364e35~amd64~~6.1.1.3.mum
    (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2585542_SP1~31bf3856ad364e35~amd64~~6.1.1.3.mum
    (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.mum

    Checking Component Store
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.17725_none_8a872ef9a04a5293.manifest wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.17725_none_8a872ef9a04a5293
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7600.16915_none_88aba1dfa31bcab6.manifest wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7600.16915_none_88aba1dfa31bcab6
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-webio_31bf3856ad364e35_6.1.7601.17725_none_bb0673b6f559f453.manifest amd64_microsoft-windows-webio_31bf3856ad364e35_6.1.7601.17725_none_bb0673b6f559f453
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-webio_31bf3856ad364e35_6.1.7601.17725_none_c55b1e0929bab64e.manifest wow64_microsoft-windows-webio_31bf3856ad364e35_6.1.7601.17725_none_c55b1e0929bab64e
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7600.16915_none_7e56f78d6ebb08bb.manifest amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7600.16915_none_7e56f78d6ebb08bb
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.16915_none_028b374176436a30.manifest amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.16915_none_028b374176436a30
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.16915_none_0cdfe193aaa42c2b.manifest wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.16915_none_0cdfe193aaa42c2b
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-webio_31bf3856ad364e35_6.1.7601.21861_none_c5b579fc42fc6080.manifest wow64_microsoft-windows-webio_31bf3856ad364e35_6.1.7601.21861_none_c5b579fc42fc6080
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.17725_none_803284a76be99098.manifest amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.17725_none_803284a76be99098
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.17725_none_0466c45b7371f20d.manifest amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.17725_none_0466c45b7371f20d
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.17725_none_0ebb6eada7d2b408.manifest wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.17725_none_0ebb6eada7d2b408
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-webio_31bf3856ad364e35_6.1.7600.16915_none_b92ae69cf82b6c76.manifest amd64_microsoft-windows-webio_31bf3856ad364e35_6.1.7600.16915_none_b92ae69cf82b6c76
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-webio_31bf3856ad364e35_6.1.7601.21861_none_bb60cfaa0e9b9e85.manifest amd64_microsoft-windows-webio_31bf3856ad364e35_6.1.7601.21861_none_bb60cfaa0e9b9e85
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7600.21092_none_7e86ea56881c7223.manifest amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7600.21092_none_7e86ea56881c7223
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.21092_none_02bb2a0a8fa4d398.manifest amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.21092_none_02bb2a0a8fa4d398
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.21092_none_0d0fd45cc4059593.manifest wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.21092_none_0d0fd45cc4059593
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7600.21092_none_88db94a8bc7d341e.manifest wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7600.21092_none_88db94a8bc7d341e
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.21861_none_808ce09a852b3aca.manifest amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.21861_none_808ce09a852b3aca
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.21861_none_04c1204e8cb39c3f.manifest amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.21861_none_04c1204e8cb39c3f
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.21861_none_0f15caa0c1145e3a.manifest wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.21861_none_0f15caa0c1145e3a
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.21861_none_8ae18aecb98bfcc5.manifest wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.21861_none_8ae18aecb98bfcc5
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-webio_31bf3856ad364e35_6.1.7600.21092_none_c3af83b845ed97d9.manifest wow64_microsoft-windows-webio_31bf3856ad364e35_6.1.7600.21092_none_c3af83b845ed97d9
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-webio_31bf3856ad364e35_6.1.7600.16915_none_c37f90ef2c8c2e71.manifest wow64_microsoft-windows-webio_31bf3856ad364e35_6.1.7600.16915_none_c37f90ef2c8c2e71
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-webio_31bf3856ad364e35_6.1.7600.21092_none_b95ad966118cd5de.manifest amd64_microsoft-windows-webio_31bf3856ad364e35_6.1.7600.21092_none_b95ad966118cd5de

    Summary:
    Seconds executed: 394
    Found 31 errors
    CSI Manifest All Zeros Total count: 24
    CBS MUM Missing Total count: 7

    Unavailable repair files:
    winsxs\manifests\wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.17725_none_8a872ef9a04a5293.manifest
    winsxs\manifests\wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7600.16915_none_88aba1dfa31bcab6.manifest
    winsxs\manifests\amd64_microsoft-windows-webio_31bf3856ad364e35_6.1.7601.17725_none_bb0673b6f559f453.manifest
    winsxs\manifests\wow64_microsoft-windows-webio_31bf3856ad364e35_6.1.7601.17725_none_c55b1e0929bab64e.manifest
    winsxs\manifests\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7600.16915_none_7e56f78d6ebb08bb.manifest
    winsxs\manifests\amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.16915_none_028b374176436a30.manifest
    winsxs\manifests\wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.16915_none_0cdfe193aaa42c2b.manifest
    winsxs\manifests\wow64_microsoft-windows-webio_31bf3856ad364e35_6.1.7601.21861_none_c5b579fc42fc6080.manifest
    winsxs\manifests\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.17725_none_803284a76be99098.manifest
    winsxs\manifests\amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.17725_none_0466c45b7371f20d.manifest
    winsxs\manifests\wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.17725_none_0ebb6eada7d2b408.manifest
    winsxs\manifests\amd64_microsoft-windows-webio_31bf3856ad364e35_6.1.7600.16915_none_b92ae69cf82b6c76.manifest
    winsxs\manifests\amd64_microsoft-windows-webio_31bf3856ad364e35_6.1.7601.21861_none_bb60cfaa0e9b9e85.manifest
    winsxs\manifests\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7600.21092_none_7e86ea56881c7223.manifest
    winsxs\manifests\amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.21092_none_02bb2a0a8fa4d398.manifest
    winsxs\manifests\wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.21092_none_0d0fd45cc4059593.manifest
    winsxs\manifests\wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7600.21092_none_88db94a8bc7d341e.manifest
    winsxs\manifests\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.21861_none_808ce09a852b3aca.manifest
    winsxs\manifests\amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.21861_none_04c1204e8cb39c3f.manifest
    winsxs\manifests\wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.21861_none_0f15caa0c1145e3a.manifest
    winsxs\manifests\wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.21861_none_8ae18aecb98bfcc5.manifest
    winsxs\manifests\wow64_microsoft-windows-webio_31bf3856ad364e35_6.1.7600.21092_none_c3af83b845ed97d9.manifest
    winsxs\manifests\wow64_microsoft-windows-webio_31bf3856ad364e35_6.1.7600.16915_none_c37f90ef2c8c2e71.manifest
    winsxs\manifests\amd64_microsoft-windows-webio_31bf3856ad364e35_6.1.7600.21092_none_b95ad966118cd5de.manifest
    servicing\packages\Package_2_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.mum
    servicing\packages\Package_3_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.mum
    servicing\packages\Package_6_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.mum
    servicing\packages\Package_7_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.mum
    servicing\packages\Package_for_KB2585542_RTM~31bf3856ad364e35~amd64~~6.1.1.3.mum
    servicing\packages\Package_for_KB2585542_SP1~31bf3856ad364e35~amd64~~6.1.1.3.mum
    servicing\packages\Package_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.mum
    servicing\packages\Package_2_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.cat
    servicing\packages\Package_3_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.cat
    servicing\packages\Package_6_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.cat
    servicing\packages\Package_7_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.cat
    servicing\packages\Package_for_KB2585542_RTM~31bf3856ad364e35~amd64~~6.1.1.3.cat
    servicing\packages\Package_for_KB2585542_SP1~31bf3856ad364e35~amd64~~6.1.1.3.cat
    servicing\packages\Package_for_KB2585542~31bf3856ad364e35~amd64~~6.1.1.3.cat
      My Computer
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  3. Jacee
    Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       New #2

    Some antivirus software might prevent SP1 from installing, or might slow down the installation

    See this Learn how to install Windows 7 Service Pack 1 (SP1)
      My Computer
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  4. Longs2517
    Posts : 20
    Windows 7 Home Premium 64bit
    Thread Starter
       New #3

    Unfortunately that's not it - I tried the easiest and most obvious stuff first - disabling antivirus, installing in safe mode, etc. This problem is related to the errors reported by the update readiness tool - missing or bad files - i need a way to replace them.
      My Computer
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  6. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       New #4

    * What error number are you getting?

    * Sometimes you need to run SFC three times to complete a repair.
    What message did you receive at the end?

    * Have you a System Restore point PRIOR to the current glitch that you could roll back to?

    * FYI this link may provide you with some advice.

    * Advanced guidelines for diagnosing and fixing servicing corruption
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  7. Longs2517
    Posts : 20
    Windows 7 Home Premium 64bit
    Thread Starter
       New #5

    On SFC /scannow i received no errors found message. I did not try running three times in a row, but the log implies that there are missing files, and I doubt that SFC could fix that.
      My Computer
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  8. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       New #6

    Longs2517 said:
    On SFC /scannow i received no errors found message. I did not try running three times in a row, but the log implies that there are missing files, and I doubt that SFC could fix that.

    Sometimes you need to run SFC three times to complete a repair.
    What message did you receive at the end?
      My Computer
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